Canyon Auto Spa

Took my car in for a bath today. Granted, it was pretty dirty, but it was brand new off the lot six months ago so we aren’t talking years of grunge here. The outside of the car was beautiful, the windows were sparkly and the floors were nicely vacuumed (the floors were driving me nuts) and I went on my merry way… Only to notice halfway home that absolutely zero had been done to the dash. Like, a dry rag definitely hadn’t been wiped across it, let alone anything resembling cleaner. Very disappointing.

I do not recommend this place. I have been sitting and waiting for my car for 35 minutes and it hasn’t even gone through the wash yet. I had to walk around the premises a few times just to find my car and make sure someone didn’t drive off with it. Trust me, just go somewhere else.

Do not recommend this car wash. It is the only place that has ever charged me an SUV uplift charge for my crossover plus their prices as already high in my opinion. Also very slow and they didn’t wash on a first in first out basis. On a low volume day I had to wait more than 35 minutes for the most basic wash. Going back to my old car wash. This one is too expensive and too slow.

I came in a Monday and was hoping to get a quick car wash, but instead I ended up waiting forever as my car was passed by 6 cars that came after I did. I will be finding a new place to get my car washed.

Just be aware the Unilocal check in for vista car wash is not good anymore. I was able to get $ 3 off but they should take the deal off of Unilocal

Great service, friendly staff and decent wash. I always get my car washed outside of the machine by hand. It cost a little more but I don’t have to worry about the machine damaging anything.

I feel really badly leaving a bad review but, I went in and got the $ 19.99 package, which definitely included vacuuming the inside. The customer service was fine, everyone was nice so that’s great. However, I got into my car and the backseat still had loads of my dog’s black hair everywhere and they did not wipe any of my dashboard. I did not ask for bells and whistles, just a very simple wash and I got back my dirty car. I did not take it back as it was right before closing and I had a road trip the next day. I’m sure my friend’s had fun with black hair on their clothes.

Worst service I have EVER experienced. I have been coming here for about 5 years and it seems that lately it’s getting worse and worse. Today, I had my car washed and noticed when I got home that besides vacuuming they completely ignored the entire interior of my car. The doors and dash were not wiped down, and there are crumbs and dirt still inside all compartments. The exterior still has spots and smudges as well! When I tried to call them to tell them about how unsatisfied I was I could not get ahold of any of the numbers listed as they were all disconnected. I would take my car back and have this taken care of but I can’t until Friday (2 days later) due to work. Looks like after paying almost $ 27 total for a car wash I’m going to be cleaning the interior myself. Extremely disappointed.

I am not a fan of dishonesty and it took me a few weeks to post this because I don’t like posting bad reviews but the more I think about it, I just had to. I arrived at the car wash on a Saturday morning and it was busy. I paid $ 34.99 to get my car polished. I asked how long it would take, he said about 45 minutes. The foreman (for lack of a better term) handed me the ticket for my «polish and car wash». There was NOTHING placed on the car to indicate that anything extra was to be done after it came out of the car wash but I trusted they knew what they were doing. I went back and forth outside but then finally settled in the in the lounge area for about 32 minutes when I saw the foreman walk inside and I asked him «where should I pick up my car since it’s being polished». He pointed to the left, then hurried out to my car and told the guy drying it that I paid to get the car polished. So the gentleman pulled the car to the side to give it special attention. But too late! I should have made a stink but I was running just on time for an appointment in Los Angeles, but I will not get my car washed at a place I don’t trust, so I won’t return! What he doesn’t know is that I had walked outside previously and saw that nothing special was being done to my car. I watched my car go through the wash and there was no polish! And hang on, I went to buy an air freshener and the cashier said «did you tell them what flavor you wanted in your car because your service comes with air freshener», I said «he never asked», and she then said «I apologize for that, you get this air freshener for free». She is the ONLY reason this review gets one star. Canyon Auto Spa failed!
So I will continue my search for a good car wash because most of them are subpar anyway!

This place as always done a good job never had any problem or got crappy car wash… I’ll even drive from Orange (which yea isn’t far) my boyfriend noticed there is the $ 16.99 offer for the vista package when you check in… which was denied to me because I already paid… when I think the girl couldn’t just simply refunded me and recharged my card. but instead told my boyfriend it was too late that I already paid… so lame wouldn’t gotten five stars if the lady was nice enough to proceed with their check-​in offer.

This is one of the nicer detail car washes I have been to. The staff is very friendly and they take care of your vehicle like it is their own. Their attention to detail is above reproach and makes an excellent example for other full detail car washes to emulate! I made sure that they didn’t touch the inside or roll my window a down because I just got new window tinting yesterday from XLNT Tint in Anaheim. The gentlemen understood my request and gave me a discount for only doing the outside. This crew is good to go! I highly recommend thus car wash!!!

This car wash is clean and conveniently located next to Starbucks. The results of the car wash are mediocre. I bought a 35.00 wash which includes some detailing of the step, tailgate, inside, as well as air freshener and all the usual things. My car was ok, my tailgate was not detailed, the inside was not done well and I did not smell air freshener. It’s ok for a quick clean but I do not recommend spending extra money here. Next time I will get the cheapest wash available, if I come back.

I live in Chino Hills, 12 miles away. I’ve been looking for a new Carwash and I’ve passed this particular one for years. I decided to stop and give it a shot. Met Grandpa Authur and he gave a me a tour. What an awesome man. I have a 2007 VW Passat, bought the Premium Handwax and WOW. Amazing job. I have found myself a new carwash. YIPPEE! !! Thank You Grandpa Authur. PS) the music playing while I waited was rad. :) Thank you #CanyonAutoSpa

I had a
Complete detail a few
Months ago and my car looked new!!! I take it in for regular washes now and I use a coupon and love the great service! Sounds like a lot of complainers out there! Btw this is a HAND WASH car wash the only machine is the was and air ! And I used the massage chair, it was great 5 minutes for a dollar! I’m waiting anyway why not enjoy it! Overall I think this is a great place. Good job!

They damaged my car and are now refusing to fix it. I have sent them the email below which they have completely ignored… maybe they will respond after seeing it here!
David,
On January 14^th after your employee finished washing my car I immediately noticed (before even sitting down) that there was a button missing near my gear shifter; it was definitely not missing before I brought my car in for a wash. I was told that they probably blew it off with the air compressor and then vacuumed it up. Arturo promised to check the vacuum contents and call me so that I would not have to wait. Hours later, I returned since Arturo never called. I was then told that he hadn’t checked the vacuum and so I waited while he did. Meanwhile, «grandpa» (I was never told his actual name) assured me that if he did not find it that he would make sure to «make things right.» Arturo didn’t find the button. «Grandpa» said that I could either buy the button myself and submit the invoice for reimbursement or find out how much it is and have you guys purchase it for me. I immediately contacted the dealer and found out that the button could not be purchased separately and to buy the entire switch block would be $ 269.00. I then called «grandpa» to tell him and he told me to speak with Arturo. Arturo said he would check to see if he can get a better price and promised to call me back. Arturo has never once called me back. I have called every couple days for nearly 2 weeks now and he’s always claims he’s still looking for the button and that he’ll call me back the next morning. I have been very patient, but now I’m very frustrated! Arturo has recently accused me of not having the button before bringing my car in… That’s absolutely not possible! Please let me know when and how I can get my replacement button.

Great service!!! I always bring my 240sx here because I don’t trust any other carwash in anaheim.
Yes I drive from Anaheim all the way here just to get a carwash. am I crazy ?! No… it’s just their service is freaking awesome bro!!! It’s GUCCI man !!!
Plus I had a few chips on my windshield and this nice man makes me an offer to fix my windshield for Free !! If my auto was full coverage but sadly it’s not full coverage. He said no problem I’ll charge you 40 for 3 of your chips and I said fuck yeah man let’s do it… i even took my mom’s bmw and my sister benz so he can repair the windshield… i rather pay 40 bucks than 200 or even 500 for a windshield bro…
But hey if you have the money for a new windshield then fuck it .but remember if you have a Crack on your windshield a cop can pull you over, so try paying a new windshield and a ticket. think twice before you deny his offer.
(Good place man you guys should try it !)
Alright then laters.
#blood

Greetings Unilocal
l’m not gonna lie, I’m a very picky person, especially when I’m paying $ 60 to get a fairly nice detail on my vehicle.
This place was Very, very slow… I came on a Wednesday afternoon and there were maybe 4 cars here and 20 employees running around talking and laughing. They are on the pricey side for what I actually had done. I guess the car looks alright considering it’s a machine wash and then a dude drying the car off with dirty blue rags, haha. The people working inside were nice, but overall I will not be coming here again. First impressions mean everything to me and I felt like I could drive my car through a gas station car wash with the same end result for ¹⁄₁₀^th the price. Live and learn!
Side note, don’t sit in the massage chairs inside unless you want a cheap massage, otherwise it will beep loudly at you and everyone will state at you like your a criminal. Lol **breakin the law**
… The search continues for a really great, affordable car wash when I’m out visiting family in OC.

I almost didn’t want to go to Canyon Auto Spa because of the bad reviews.
$ 16.99 for vista package with Unilocal check-​in.
We got our morning coffee @ Starbucks next door. I didn’t wait that long and my car was clean. I asked the guy to wipe some spots, but I was satisfied overall.
The cashier was nice, but she said something dumb without thinking. I don’t remember exactly what she said but I was thinking WTF? You don’t say that to your customers.
QUICK TIP: $ 16.99 VISTA PACKAGE WITH Unilocal CHECK-​IN.
4 stars! Yes, I would come back again.

Went here because I live so close. They have good coupons that come in the mail every month in that Clipper magazine. Talk about convenience!
Pull up and then pop the trunk if you want them to vacuum inside before walking away from your car. Let the guy know which service you want so he can print your slip to bring to the cashier inside. Pay then hang out in the patio outside while you wait!
I came here on a slow monday afternoon. I pulled up in my little MINI the same time another woman and her puppy in her SUV did. Somehow, my guys were cleaning 15+ minutes longer than hers! Not sure how they cleaned her vehicle in half the time for something twice as big as mine, but I wasn’t in a hurry and enjoyed not lifting or bending once to get my car looking all shiny and new! (Seriously. it was *SpaRkLinG*!!)
Will definitely bring my little car back here when she needs another «spa» bath. Thanks Canyon Auto Spa!

My car was dirty and I needed a quick wash on my work break. The moment I opened my door to exit my vehicle two guys started speaking Spanish to me. Difficult to understand their broken English.
The receptionist inside was extremely helpful and nice. The second star is for her service alone.
My car took forever to wash and I only got the basic wash because I was on a time crunch but I figured 40 mins would be sufficient time for them to wash my car. Apparently not. The guy was laughing and having a grand ‘ol time wiping water drops off my car, but he certainly wasn’t cleaning. I got in my car and had to ask him to clean the inside more. When I got back to work, I noticed all the yellow pollen marks still on the outside of my car. I would go back for a rewash but I don’t live in the area and I have work. Waste of money though. That’s for sure.