Cold Stone Creamery

This review is solely for a cake order, it wasn’t what I would consider really «special» since it just came out of the book was moderate in size, only specification «Happy Birthday {name}» on it, but full disclosure– decide for yourself. We ordered this cake for my daughter’s birthday. Placed the order and paid for it 1 day shy of 2 weeks in advance to make sure they had plenty of time to prepare and complete it timely and had already been paid so it’s not at all like they would be expected not to be paid for their product. So we were surprised by the call– day of delaying pickup for another hour as the cake had not been prepared until that morning and needed to set for another hour, which was frustrating but fine as I had scheduled picking it up an hour before the party. So I made arrangements to let the party start without me and let them know I would in fact be bringing cake. However, even then the cake was already severely melted before we started eating it less than half an hour after picking it up. It had leaked all over the table and pooled all around it so we ended up using a lot more tables than expected without table covers (which I was shocked when there wasn’t an additional charge), and giving cake to complete strangers (awkward) to avoid the mess getting any bigger. It didn’t taste that bad considering it was melted ice cream on top of cake surrounded by frosting, it’s just not anything I would ever pay ~$ 40 for ever again. You know when it is full of sugar and lots of it and young kids will still leave it on their plates. .. yeah. Not worth the frustration and extra expense, especially where I cannot think of anything more I could have done to prevent it. I still like their ice cream, and I love going here when inspiration strikes but could not in good conscience let this happen to anyone else without fair warning.

Great! But one guy never really cuts up my add ins (cookie dough) so I’m left with a few huge chunks that my spoon can’t break up to even out in the ice cream… So if he would cut up the yummy stuff so it’s evenly distributed it would be way better. He does it every time… It makes me not want to go as often because I ALWAYS get him lol

Pretty good ice cream you get to pick what kind of ice cream then what you want in it. After that they literally put the ice cream on a cold stone and mix the ingredients together. Really delicious they also have sherbet for those worried about calories. Then to top it off if you give a tip they all sing some little song totally amusing!