WNY Immediate Care

Had a fever of 103 for four days. Tested me for the flu by putting this thing so far up my nose I thought it was going to come out my eye. While she did this I let out a cry because it hurt so bad. She said it ‘s not going to kill you! Such lovely bedside manner. Wasn’t told what she was doing with this long white thing thought it was going in my mouth but like I said she shoved it up my nose. After was told I had to wait 15 minutes for results of the up the nose flu test, 15 minutes became 30. Was then told I didn’t have the flu and that it was a cold. A COLD with a fever between 100 and 103 for the past 4 days. Best part was they told me I could go back to work the next day. The next day my fever was 102.5 I work as a teacher. No I didn’t go to work. I went to my Dr. The Dr. should have know better and she should have explained what she was doing. She also should have been at work at 9 when they open. I got to immediate care right at 9 when they opened however was not seen until 9:36. I will never go back to place again.

Sat waiting for 3 hours to do a drug test for a job. Most ridiculous wait in the world for a drug test. It’s amazing how anything gets done at this place.

Clerks are jerks. I went here and they try too hard to be fake nice and force review sheets down your throat. You get passed along through about 4 people which is confusing. The doctor mislead me with the outcome of the meds: I had an upcoming appointment with a specialist and she did not write the script for enough meds. When I called to clarify, the snotty lady on the phone was unhelpful, curt and wouldn’t call in the proper amount that was discussed with the physician. I asked to speak to a supervisor, they said she would call me back and never did. When I followed up later, I got a completely different answer… They should really try to get on the same page. Overall, I should have just gone to my primary, they made me come back in to finish the job-​waste of time! 2 stars= nice waiting room but the patient rooms look like they need a good scrubbing.