Papa John’s Pizza

Inaccurate delivery orders. Terrible service. Driver’s are often rude and the food is terrible.
I tipped my driver 5.00 on a $ 15 pizza delivery. I handed him the $ 20, he asked if I needed change and I said no, we’re good. I received a nasty look and a very obviously sarcastic «wow — thanks oh so much».
I was already annoyed because my 30 minute delivery quote time took 54 minutes. I just kind of starred at him like, «really?!». I am not enough of a tough person to have demanded the tip back but I still wish that I had.
Took my pizza inside and I guess it isn’t shocking to anyone that it was cold, the crust was way overcooked and 2 ingredients were missing.
I emailed Papa John’s about the order and recieved a generic default reply.
Haven’t ordered since and do not plan to. Ever.

Best Feature: FANTASTIC service!
Worst Feature: Cannot sit and eat-​in; still more expensive than buying it frozen or making it from scratch.
So this Papa John’s earned every one of their stars. Why is that, you ask? Simple — the staff the day I went in made sure to give me the best deal possible and save me the most money. RIDICULOUSLY AWESOME!
First off, they have a promotion running for $ 10 for a large pizza. As I have yet to find a better deal than that, they were my top choice for this particular pizza order. I had four large pizzas to order, and I called around for specials; no one had anything less, and some didn’t even seem interested in telling me what their specials were.
I called Papa John’s and inquired about their $ 10 /​lg. pizza deal. They happily informed me I could do this. So off I go to pick up our giant pizza order. When I arrive, I see that this is clearly a delivery/​carryout location. I walk in, and within seconds a man from the back comes forth to ask how he can help me. I explain to him I’m picking up an order, and he reads off the total. Inwardly grimacing over the large pizza bill, I then produce a coupon from the local county coupon book. I asked him if I could use it, and he explained he couldn’t use both specials, but then adds, «Let me see which one saves you the most money.»
I saved a good $ 12 that day, and he was nothing but kind, courteous, and helpful. The pizzas themselves were fantastic — we ordered a pepperoni, cheese, supreme, and 3-​topping pizza. Almost all the pizza was devoured, meaning we not only provided great food for our friends and ourselves but also that the pizza quantity and size were adequate for a large crowd.
I will definitely return here and I already spread the word about this location. Any business that is willing to help me save the most money and give me friendly service has definitely earned themselves every star. :-) Thanks, Papa John’s!