First time I went here no one would wait on me. I was basically ignored. I went to a different cricket and signed up for service. Cancelled the service after a few weeks because of connectivity issues in my area. Be aware that they have no control over the transmission towers because they lease them from the big companies. Also check on the lock policy for the phone you buy. They refused to unlock it so I was just out of the $$$. They strung me along for 45 minutes waiting for an answer on the unlock. I finally walked out. Got the answer online. Bad experience. After tweaking service with a big company it costs the same. Be educated before falling for the hype on price. This experience cost me about $ 200.
Longwood R.
Classificação do local: 5 Longwood, FL
For some people, getting a new cell phone and service can be as stressful as buying a new car. As with car dealers, many cellular sales people can be overly aggressive, deceptive, trying to add on more than you need, etc. In doing my research I knew that I wanted to switch to Cricket(formerly AIO)…great plans, great phones and the strength of the AT&T network. Next I needed to find a location to purchase from. There was one close to my house on 434 in Longwood, but honestly, from the outside, they seemed to be… for lack of a better word… you’re typical flea-market reseller. On 436 in Altamonte, I found a brand new, clean, professionally staffed location… I actually thought it was a corporate store. The staff there was extremely courteous and very professional. As we were looking at the phones, though I was ready to buy model X, when I asked if anything new was coming out, they told me model Y would be out in 2 days at a great price. Perfect! Now they could of kept quiet and risked loosing the sale as I walked out, but their being upfront was quite refreshing. I came back today and we got 3 phones for the family. They took the time to port our numbers(from carriers that required call-ins) and made sure we were completely happy with the transition. Actually, sales have been so good that the owner’s wife had to drive to another of their stores to get the phones for us as they sold out earlier in the day. While we waited, they also filled out our rebate forms… they didn’t have to, its just a nice touch. So yes, I definitely recommend you leave your expensive contracts and check out Cricket. With prepaid, I estimate that I save $ 2K over the last two years with StraightTalk. It was time for new phones and Cricket was the answer. Then, when choosing a store, this is the family-owned business which provided the stress-free experience.