Sephora

This review is just to recognize Nicki/​Nikki (sp?) and how wonderful and helpful she is! She helped us with skincare and I kid you not, I felt like I had taken a class! She was THAT knowledgeable and makes you feel so comfortable! What an amazing asset to this store! She thoroughly explained everything and taught me so much about specific brands and ingredients and the best ways to apply the products… I just can’t rave about her enough! When I return and need help, I am going to ask for her! Always! And anyone reading this should too!

I love makeup and no doubt, Sephora is like being in a candy store. But years ago, I made the decision to shop for and only use beauty products that are cruelty-​free. Saying «cruelty-​free» doesn’t just mean they don’t put lipstick on the animals or something. «Finished product not tested on animals» = BS.
True cruelty-​free should mean the company doesn’t test on animals, none of its ingredients are tested on animals, and that they use no other companies or are owned by other companies that conduct testing. Most people wouldn’t love some of these brands so much if they knew the horror some of these poor creatures are put through to make them. And there are many brands out there that are truly cruelty-​free — but some of what you are told about who is or not can be misleading.
Some cruelty-​free brands: Josie Maran, Too Faced, Kat Von D, Duwop, Butter London, Zoya, Pacifica, Lush, Colourpop, Lorac, Pur Minerals, Trish McEvoy, Paul Mitchell, E.L.F., Wet N’ Wild and more. The last two I listed are at the drug store for much cheaper.
Some companies are labeled «cruelty-​free» because no testing is involved in making their products, but are owned by parent companies who do test: NYX, Urban Decay (owned by Loreal), Bare Minerals, Nars (Shisedo owns them), Philosophy (owned by Coty) Burt’s Bees (owned by Clorox) are some examples.
Companies who sell in mainland China, so they test on animals: Mac, Smashbox, Mary Kay, Revlon, Clinique, Estee Lauder, Avon — Disappointing, greedy and vile. Also, watch out for anything made by Johnson & Johnson and Unilever. Very poor ethics when it comes to animal testing.
Those are just a few brands I can list. Those can change, as companies do. Always research the most current lists out there. Google and the interwebs are your friends.
Also — there’s an important distinction between selling in mainland China vs. Hong Kong. Companies like Lush sell in Hong Kong, where testing is not required.
But you know who else’s products are tested on animals? The SEPHORA brand.
I specifically asked this question of an employee and was told they don’t, but a little research (that I’d wished I’d just done before) told me they «only test where required by law.» This means YES THEY DO. Since it’s so important for them to sell in China and make $$ over being humane and all. What is especially wrong with this is consumers trying to do the right thing are misled or more likely, just misinformed by employees who aren’t aware of this fact themselves.
This review is posted about this particular location, as this is where my question was wrongly answered. Where else this happens is anyone’s guess. So be aware.
Sephora stores do carry many brands that are cruelty-​free, (and I stress it’s important to do your research) — but don’t let anyone tell you the actual Sephora brand doesn’t test on animals. They do.
It’s the same deal with Ulta brands. Only there when I asked, the employee at least responded that she didn’t know. I just hate being told something that isn’t true.

Love this Sephora location. The ladies here are very nice and there is usually someone greeting clients. They always carry the products I use regularly and there is always someone willing to help with any questions I may have. I love how they usually ask me if there are any samples I would like to take with me. Sephora is one of my favorite stores and I appreciate all of the benefits they offer their clients and their rewards program. Great location, no need to park far away or have to deal with mall crowds.

I’m sold mainly on the area and shopping possibilities that surrounds this Sephora. Lots of new places for me and the Hubbs to try out over here! The store itself is really nice inside! It was pretty busy. I was greeted and directed to the area I was looking for. They did not carry what I was initially looking for but I asked what other recommends the sales associate had. She walked me over to another brand and explained the difference in the two types of illuminator I asked her about. I proceeded to check out. I had never been to the store so I waited in line behind a customer checking out all to find out it wasn’t the line, so more of an obvious set up would be helpful because there were 4 registers, only 2 at the time I was checking out and then I noticed two more came around when I looked up after getting a spot in line. I didn’t wait long and when I completed my purchase I asked about products for this skin discoloration I’ve had that is small in size but dark enough to want to cover. The associate checking me out showed me exactly where to look and the difference between two products. I ended up getting it, I really hope it works better than what I was using.

I go to this location often and I am always greeted in a positive manner.
Love the location as well!

I LOVE this Sephora! Actually, I love all Sephoras, but this one is extra fabulous. I don’t have to park in a mall parking lot and deal with that mess, and this particular store has really nice employees. I get more samples when I buy online, but when I want to check out a product in person, this is my destination.

This stores employees are rude and unhelpful. Every single time I’ve gone into this particular Sephora I find the same thing. They gather in the middle near the registers and talk to each other about who knows what? They never offer to help, and more times than not they don’t put your point card number in what you’ve purchased. I spent over $ 100.00 and the girl threw in one small sample. If you order online you get to choose various samples. I won’t go to this store again, ever.

Horrible customer service. They aren’t willing to help you find anything, they rather stand around talking to each other. I love Sephora, but I am never shopping at this one again.

Worst service I’ve ever had. They screwed up on their end with my warranty, admitted it, and didn’t do a thing about it. That was a $ 200 blowdryer.

Walked up to the counter to return an item. Two employees talking about nothing. Employee looked at me, she kept talking to the other employee (like she can wait).
Once they were done with there convo one of the employees decided to help me, she walked over to the counter,(ignorant broad didn’t even speak). Took her sweet sweet time in processing the transaction.
This chic acting like she rather be at home watching Honey Boo Boo child and shyt.
But anyways, I’m pretty sure my beautiful brown skin didn’t have anything to do with my mistreatment. HA!
Um, Guess who wont be going back to Sephora ever in life… Yup!

Love Love Love Sephora and this is the biggest one I’ve been to. I recently moved to the area and saw this one was much closer than the one I used to go to in North Dallas. So I was super excited about going until I got there. Unfortunately the product information I received was incorrect (which I verified after I left) and the manner in which it was delivered was rude. She insisted I was wrong even though I did my research beforehand. One of the other ladies tried to help after the fact but I was so frustrated I just left. And I will never go back there for advice. I might go there if I need to stock back up on something I already use or am in a rush since it’s so close and massive.
So if you know what you want to get or aren’t looking for good product info then shop your heart out! It’s a makeup girls heaven! However if you are a newbie or need some guidance on something new, take the drive to another location. You’ll have better luck elsewhere.

Great place. Staff is very friendly, I wanted to test a product and got a whole makeover! The makeup artist worked really hard to make me happy, she was really nice. 4 stars because she could have had more knowledge about makeup as a makeup artist, she picked a shade of foundation that was 4 shades too dark at first, I asked to go lighter, we changed the shade a few more times. When I got home I realized the shade was still to dark so I had to go back and get a lighter shade and my mascara was very clumpy and spidery, it was frightening.

I have no problem admitting that I’m a makeup addict.
I research 90% of the products I buy, before I buy them. … and then I get to Sephora, get distracted by all the pretty packaging, and most of the stuff I went in there to buy I forget about because SHINY THINGS.
(If you’ve never been to a Sephora, it’s like a medium to high-​end candy store for kids.)
I love where the store is located. Lots of restaurants and other stores around. (I really need to explore this area.)
I came in here one late afternoon/​early evening. There was less than 5 customers total in the store (maybe only 1 or 2 actually), and about 7 employees. I was greeted promptly, asked if I had any questions, the usual stuff. I said «No thanks» and continued on my merry way.
This is the one negative I have about this store: After about 30 minutes of walking around the store, my arms were already jam-​packed with products. Like, to the point where I had to set stuff down to swatch and test other products I was eyeing. Several employees walked right by me and saw me during this time, but no one got me a bag or anything to put all my stuff in. Really? You see a customer struggling to keep things in her arms/​hands, and don’t help her out? Weak.
I’ll come back here, I’ll just make sure to grab a bag since the staff obviously won’t help me out.

I mainly love Sephora. Some of their stuff is overpriced, but that’s to be expected. I wish they carried more of a natural selection but you can look through their computers on the wall to see what does and doesn’t have parabens– which is SO AWESOME.
I understand the whole «let me help you!» thing but damn, dude. I feel sorry for the people that work there. If I had to be that chipper all day I think I’d need to scream into some serious pillowage after work every day. But I mean, it’s helpful I guess. Honestly, I prefer to order online because every single person working (like 500) will ask you if you need help at least twice.

This location has a great selection of products and a nice, friendly staff willing to help you pick out shades or show you new items. I tend to frequent this Sephora, not only because it’s the closest one to me, but because they carry brands such as LORAC, Smashbox and Laura Mercier. Oddly, other larger storefronts don’t stock these and it’s a hassle to return/​exchange anything bearing these brand names.

This location is pretty large, and they were well-​staffed (4 – 6 ladies on an evening). I dropped in quickly to return an item I had splurged on on a weeknight. I expected to be in and out considering the ease of my transaction. NOPE. I waited in line for a good 15 minutes as the 2 groups in front of me had complicated transactions. I’m not sure if Sephora was training, but the 5 ladies behind the counter didn’t seem to be in any rush as I stood there sighing.
I wouldn’t come back to this specific location unless I had time to wait and shop in the entire shopping center. Time is money!!!

Let’s just start by saying that my idea of makeup pre-​Sephora consisted of tinted moisturizer, a nude eyeshadow and mascara. It took me all of 2.5 minutes to put it on, and most days I didn’t care if I had dark shadows by 2pm. Whatevs.
But then I had my makeup professionally done for my bridal shoot by a local salon. BAM! What was this that I’ve been missing all of these years? Knowing that I wouldn’t be able to get a professional makeup artist from Dallas to travel to a remote lake house for our wedding, I resorted to learning how to do it myself.
I popped into this Sephora hoping to pick up some nice makeup essentials. What I didn’t know is that I would be bombarded by a fiery redhead who would forever change the way I think about makeup.
She listened to how the salon guy had done it, I showed her a few pictures, and off she went to collect the right colors. Then she proceeded to put makeup on half of my face, showing me exactly what and how as she went along. After she finished, she handed her brush tool belt and supplies over to me so I could do the other half. Y’all, I was scared.
However, she coached me right along and by the time I was done, it looked pretty damn good! Although I spent over $ 240 that day, I left confident that I knew how to do my OWN makeup for my wedding. And to me… it was totally worth it.
The best part is — I’m STILL using the same techniques she taught me, just on a lighter scale. Thank you Sephora, for forcing me to grow into a real lady.

Ahhh, Sephora. What a genius idea and to think it took me a couple of years to begin even frequenting this chain after they started popping up in every mall.
The reason I love it is because the have almost all of my favorite brands of makeup and skin care in one place. No more making a trip to a department store where you get accosted by the «counter» women, and no more feeling like you are being a traitor to each brand when you need something from YSL and something from Laura Mercier too. I really can’t stand the haughty/​judgmental and sometimes disapproving looks I get from the women (and men) that work behind the makeup counters at Nordstrom and Neiman’s.
But no more! Sephora has gained the ability to sell most of the high end brands like Chanel, YSL, Laura Mercier to name a few — and they also have a nice collection of other brands like Makeup Forever, Tart and Urban Decay that I would never have found on my own otherwise. Plus, you aren’t stuck with someone who only wants to sell you the brand behind the counter they are working — the Sephora staff are very knowledgeable on ALL the brands and will quickly and confidently lead you to the exact product you need.
The fragrance selections are outstanding (Tocca!!!) And I am that annoying person taking 20 minutes to peruse the sample sizes in the bins at the checkout area. LOVE THAT PART.
Did I mention they have makeup artists on staff as well? I frequent this one store in Allen the most, and the beautiful women (and men of course!) that work here are wonderful. You are greeted quickly and asked if you need help, and they always have great attitudes.
I only give them 4 stars because I wish the could get a contract with Kiehl’s… so for now I still have to suck it up and go to Neiman’s for my eye cream (sad face). But overall thank you Sephora, and especially this store at Watters Creek in Allen for making me look my very best! xoxoxoxo

Though I like the Sephora at Northpark I think this one might be my favorite. Only downfall is that they don’t have MAC who carries my favorite red lipstick but I am not too hung up on the brand in the end.
If you are seeking out quality make-​up that is better for your skin and that will last longer seek no further than here. The fact that they are not located inside a mall makes it 10,000 times easier to shop here. The perfume selection is my second favorite thing along with the samples and samples of product they carry near the registers. Due to the size, accessibility and friendly staff I would say this Sephora would be your best bet in the area.

I am not a rich lady. I am starting my review off with that. Also, I am make-​up disabled. So what’s a girl like me to do when she’s getting married? Make someone else do her make-​up of course!
I know how to do a few things with make-​up and that’s it! I buy the same make-​up every time I run out unless someone tells me to buy something else and shows me it will work with my skin. A few things to know about me: I have very sensitive skin. I am super pale (usually the lightest shade offered in base, if they even offer one light enough). Again, I must reiterate, I am make-​up disabled. I don’t know all the fancy language!
Needless to say, I was freaking out. I called all of the make-​up for wedding people in DFW and they were all outrageously expensive. I was trying to do this wedding on some kind of budget! Finally, mom to the rescue. She goes in to Sephora and is talking to them about my wedding. They say «Why not have a make-​up consultation here?». My mom is like «OKAY!».
We came in for a consult about 3 weeks before my wedding and tried all kinds of things on my face (and bought all kinds of things that I liked) until we found a look I was really excited about. The day before the wedding we did another trial run, and then the morning of they did my make-​up for real!
You know what was so incredible about all of this? It was FREE! They did all the consults and the make-​up application for free. Sure, we bought some make-​up, but I know we didn’t buy $ 500 worth of make-​up, which is what those crazy people I called wanted to charge me. They were so sweet and a total lifesaver and really made me look nice on my big day.
For that FIVE STARS and some *hearts* (and horseshoes, clovers and blue moo-​…) Okay, I’m off track now. They’re very good, and really care about people, and deserve your monies.