Walgreens

The pharmacy tech here named Kim is SO RUDE!!! Every time I go there she’s absolutely horrid… After today I’m transferring my prescriptions…

I have been a customer at this store for 15 years. About a year ago many of the long time pharmacy techs left and they were replaced with pharmacy techs that do not seem to know how to use the system and do not have much experience. In fact one of the people who left later told me that Walgreens was systematically getting rid of the long time techs and replacing them with tech trainees. The service has really suffered and I am now transferring my prescriptions.

The old lady at the front register was incredibly rude! I had a return, I had a receipt and you would have thought I came in with nothing… And this is not the first time she has checked me out with purchases she has zero personality. She is not who I would want representing my company!

Would give 1 star if I could. Most unprofessional and lousy pharmacists I have ever met. Never going back here

After 6 years of my business, I will never spend another dollar at Walgreens. After a visit to the doctor today, I dropped off my 4 prescriptions at 11:30AM to be told that they wouldn’t be ready until 2:45PM because they were busy. I’m sick and asked if there was anything they could do to have them ready earlier, but they didn’t think so. I had conference calls this afternoon so I couldn’t get back to pharmacy until 6:15PM. They proceeded to ring up my «3» prescriptions, I asked about the 4^th and the tech had to go pull the original prescription to check (she had no clue how many I was supposed to have). She then told me that they didn’t have the 4^th medication. I asked why no one had bothered to communicate with me since it was now 7 hours later to which she had no answer. I have watched the service go downhill over the last year, but I had remained loyal. No more, I took my prescription to CVS where it was filled in less than 30 minutes for all 4 prescriptions. They were professional, caring and nice. Something that I no longer see at Walgreens.

Customer service absolute zero. Arrived after visit to Carenow at 9:45 pm with very basic antibiotic prescription. Pharmacy tech said they couldn’t take a new prescription when they closed in only 15 minutes. They need to post their timeframes on their website and door! «No new prescriptions filled within 30 minutes of closing» CVS from now on for me! The only reason they got one star is that you can’t post zero.

Had to stop in here to grab some last minute items with my toddler and the second I sat her down to look at some things she took off and I ended up having to chase her, which led to a melt down. Instead of the normal eye-​rolls from staff, the two sweet ladies working talked to me about their own kids and even opened another register when I was ready to leave so I could «get on my way» with her. That kind of service, and sincere interest in a random customer caught me by a very pleasant surprise and I know next time I’m headed that way on McDermott this is a place that will get my business whenever I need something!

I live less than 3 miles from this Walgreen Rx location. After one the most horrendous episodes of incompetence and unresponsiveness by the pharmacy, I wouldn’t patronize this location ever again. Were it not for my insurance mandate, Walgreen would be history. Verification… Just try and talk to an Rx staff member over the phone and see if you succeed!!!

The pharmacy department at this Walgreens brings «incompetence» and «apathy» to an entirely new level.

I typically have great experiences with Walgreens, but this location’s pharmacy was NOT good. NOT helpful or empathetic. And super slow. None of which are issues one has much patience for when one is sick. I will drive out of my way to go to Stacey Road location from now on.

This Walgreens is always very clean, very well stocked and, in general, one of the most well kept stores that I’ve seen. The pharmacy staff is friendly and efficient, despite being pretty busy most of the time.
If there’s a knock at all, it’s not a 24 hour store, and the above-​mentioned busy-​ness make it tough to get scripts filled quickly sometimes. Still, it’s a great location overall.
Note: Actual pharmacy hours are 9 – 6 on Saturday and 10 – 6 on Sunday; it’s open regular store hours on weekdays.