Barnes & Noble

I give three stars, simply for the purpose it’s a nice store and they always have what I’m looking for ! On the other other hand the cashiers turn me off to the point of not even wanting to return, literally they are the rudest of most stores I walk into, if you are looking for a rushed, bothered, cashier well then this would be the place to go. Multiple times now I just don’t get it! Major turn off !

I was here very close to Christmas, but didn’t find it overwhelmingly busy. I found gifts for several people at reasonable prices — I’m loving the «complete this drawing» or «complete this story» journal-​type books. (My brother-​in-​law did too!) Parking is convenient, the store is spacious, and the employee I asked for help was bubbly, nice, and competent (she also talked me into buying the membership thing, which I’m not sure I’ll use enough to justify, but hey). They had a section for books specific to Michigan/​Detroit with some offerings I haven’t seen before. I ended up buying From Belle Isle to Eight Mile and am enjoying the commentary in it.

Great store with excellent customer service. Nice selection of books and magazines. Always clean and organized.

I really like this Barnes and Noble, and not just because it’s the only flipping bookstore anywhere near my home. Always helpful staff, great selection, good discount racks (my favorite!) and the café area is not too small. It always smells amazing in there, too, thanks to the café. I have enjoyed many afternoons there, sipping coffee and reading a good book :)

I love going to book stores and lounging around. This one is pretty busy especially on the weekends. The B & N starbucks is pretty popular with a lot of seating and like 4 couches. They are not like your regular starbucks place so they don’t take the gift cards and whatnot here. They also have the Cheesecake Factory Cheesecakes. I do miss them banana bread. Also have bathrooms in the back. Yay!

I just love coming to Barnes&Noble looking to see what the latest books are out, relaxing in the Café and just hanging out. Bookstores are sort of becoming extinct, which is a shame since you get to meet and see some interesting people here.

I’m not a big fan of Barnes and Noble — only because i usually don’t read hard cover books and everything is online.
I was having troubles with my Nook device so i bought it in so customer service could take a look — she was nice but i hope she would’ve spoken to the manager before she informed me that i couldn’t exchanged the device. I guess she tried her best — basically reboot the device and putting it back to the default setting which unfortunately it didn’t fix. I came back a couple days to return all the accessories because I had no choose but to return the item. Before i left i spoken with the manager and he didn’t have a problem swapping out the device. (This is the reason one star was knocked off)
Other then that — the store was clean and lines moved fast.

Love coming to Barnes & Noble. Anytime I need a new book, or just a place to come read and enjoy a white mocha from the Starbucks inside. It’s my perfect getaway for quiet time. Staff are so friendly, all books are organized, and when I bring my nieces and nephews they have a little sitting area in the kids section. They often do story times with the kids on weekends. Get emails with the dates and times.

There is just something about this B & N… For one it’s way too cluttered. Not sure if its because it’s a smaller area or just poor organization, but I literally had to look for the registers (should be somewhere toward the front, huh) and navigate thru a maze/​obstacle course to get to them.
No, it wasn’t very busy at the time that I visited, but it was very late in the day (I’m trying to dig up some excuses, here).
Staff was skimpy as well. I went to the customer service desk and the lone woman there told me she was helping someone else at the moment and disappeared. I stood there for a few, hoping someone would rescue me. It didn’t happen. I wandered around for a few moments and never did encounter any more staff so I went back to the service desk and after a couple of minutes an employee arrived and assisted me in a very efficient manner.
I know that online there is a way to search for books to see if the store carries it, but Perhaps they should invest in some type of customer-​friendly kiosk that we can easily access, instead of waiting at the service desk…
Forgive me if there are kiosks, but it very well could have been just too junky to find them…
My tip: tidy up!!!
One plus: they now offer paperless electronic receipts. Cool, or so I thought until I received an emailed receipt belonging to someone else :-/

A good bookstore that caters to the Ford Motor/​University of Michigan-​Dearborn/​Henry Ford CC crowd. An oasis of calm near the Target so keep your eyes peeled when you are at Fairlane Green for a much-​needed break!

I love this Barnes and Noble! It’s large so there is plenty of room to meet up with friends or hold a book club meeting. The ladies at the café are always nice and they might talk me in to the occasional yummy pastry. There are nice comfy chairs to curl up in. The stock is current and there is a nice selection of crafty and artsy books.
The only downside is the location. It’s in a massive strip mall on a hill and the area is quite busy.

After my previous experience at Borders, I can finally throw the book in their face and only patronize Barnes and Noble.
Barnes and Noble offers:
–plenty of seating
–a variety of seating options
–a spatial store
–clean environment
–a wider variety of in-​stock books
–competitive prices
When I was at Borders I could not find a seat. They had mini step stools that customers were squatting on to browse through a book, and there were a handful of chairs at their small café. It was a cramped store, and had books in useless categories.
I went to Barnes and Noble for some instant inspiration! I grabbed about 8 books and sat down with a lemon bundt cake and started taking notes! They had a bigger selection of books and I found it very helpful that I didn’t have to lap the store trying to find a book category. Everything was self-​explanatory.
I walked out with a sugar rush, lots of inspiration, and only paid $ 7.31 for my bundt cake and healthy smoothie.