Seaview Pediatrics Medical Associates

Still 5 stars here! My daughter sees both Dr. Natori and Dr. Johnson and I have nothing but good things to say about both of them. I work right above them and I always hear patients parents saying how great they are too! I love this office and wouldn’t ever change!

Dr Natori is an amazing doctor and the Aliso Viejo office is very kind and timely in their service! Also, much cleaner than the Laguna Hills branch.
Laguna Hills, on the other hand, has made my son wait for an extended and inexplicable amount of time that it baffles me why I have come back to Laguna Hills thinking that he will have a better experience.
The director said that a «shot» appointment should not take long … It took 45 minutes to be seen. All the while we saw patients come in and out of the office.
My advice: ask for Dr. Natori, stick to Aliso Viejo, and avoid Laguna Hills.

Nurse is rude– I asked about after hours appointment– she told me that it’s reserved for PPO patients not HMO– I told her that I have PPO and that she got the prescription from their doctor so he should see her. She stated that they can’t see everyone and that they have been booked for after hours since the afternoon.

Good experience, Paige Natori, Uci Grad,
I currently see another pediatrician in West Covina, Dr Garg. I still like this office. Son has been once to Irvine office saw a male doctor Dr Auth once in the
Irvine office. Aliso Viejo was his main office. Regular for his appointments. They don’t want to see patients.

This Pediatrician office is wonderful. We have seen Dr. Shannon for 10 years. The office staff is exceptional and we are very happy. We switched from SOCPA and I am glad we did. Sea view always answers our questions promptly and gets us in quickly to see the doctor.

We’ve been seeing Dr Kouwabunpat (Dr K) for both my little ones for the past several months and I’m so pleased with every well baby visit. He has great communication and bedside presence. I love that he washes his hands when he comes in and greats everyone in the room. I don’t feel rushed and all my questions are always answered. We’ve tried several other pediatricians in Irvine before we found Dr K and I’m so glad we did!!!

Saw Dr Choi several months back after receiving a blood test result showing my daughter having a low white blood count. Test was prompted by my child’s extreme fatigue that had gone on for months. Of course I was extremely concerned there was something seriously wrong. We were kept waiting for 40 minutes despite being the only patients in the entire office. Dr Choi spent 10 minutes with us, gave me a list of child psychologists and sent us away. Absolutely the worst bedside manner, no reassurance or explanations at all. She said it was all in her head. Never again.

Really wonderful place. Caring staff fantastic doctor. (Dr. Auth) My kids always are treated so well and leave with a positive experience. Cannot recommend this place enough.

My 9 months old son has a 102 fever and Valerie on the phone couldn’t see my child even though I was willing to pay for the fee in cash. Very poor customer service. I will not be going there.

My daughter had been going to Coastal Kids in Newport for a while but after my son was born, our insurance changed and Coastal kids was no longer on our list of providers. At the time, I was pretty upset about the change, but now, I’m so glad I found Dr. Jonathan Auth at Seaview in Irvine! He is absolutely amazing! His diagnostics are on the dot. He is extremely knowledgeable, patient, and professional. He takes the time to listen to you and allows you to ask questions without feeling rushed! Anytime I’ve had the nurse page him, he’s called me back that very day. He’s the kind of doctor that truly cares for his little patients!
The office itself, along with the staff, are very welcoming. Mary at the front, goes out of her way to schedule appointments. The nurses are friendly and welcoming. And best of all, I’ve never waited longer than 5 mins after my check in time. Take your child here! You won’t be disappointed!

My daughter has been seeing Dr. Natori since her birth and she is fantastic. I’ve never felt rushed when meeting with her. When we needed to get in quickly we were able to although not always with Dr. Natori but with other doctors we were satisfied with. I recommend Seaview Pediatrics and especially Dr. Natori.

My wife called today so that we could have a pediatrician in California where she will be moving for parts of the year (to avoid Chicago winters and stay with our kids’ grandparents/​see them more) and where we spend weeks throughout the year. We called Seaview because our niece goes there. Unfortunately, we were denied the ability to take our kids there because we wouldn’t permanently use them and because we have a pediatrician in Chicago as well. I get that this is a first world problem and actually would be totally ok if there were a strong rationale or even quality customer service but my wife was so shaken up by the rudeness that I feel compelled to write a Unilocal review. The woman on the phone was extremely rude, basically said «too bad, we don’t take clients that aren’t permanent» and «that’s your problem» to the idea of where else we might consider. The policy might be debatable whether it’s bad but the service is inexcusable.
A pediatrician that denies seeing kids… sad :-(
A receptionist that is over-​the-​top in poor service… mad :-/

If you would like an input or choice in your child’s medical care this is absolutely not the place for you. Run away and run fast!
We’ve been a patient of Sea View Pediatrics for several years and have been happy on the most part. To my complete shock and horror, they will no longer see any patients that do not follow the recommended schedule for immunizations. When I explained that I fully vaccinate all my children but do so at a slightly slower schedule, I was told in so many words it was their way or the highway! My children, who these doctors have treated almost since birth, are no longer welcome at their office.
Although I could easily make an appointment to catch up on the one vaccine my child is behind on (according to their schedule), I will absolutely not be bullied into medical decisions or have it dictated when my children will be immunized. I find this new policy offensive and arrogant.
Needless to say, our family found a new pediatrician that we love who is not a dictator! I strongly suggest you do the same.

Worst customer service ever at the Aliso Viejo office! Front desk will practically hang up on you, and they do everything they can to milk a dollar out of you, including making you come back for multiple visits so they can bill your insurance for more. BELIEVE THE BAD REVIEWS– I WISH I DID!!! They have taken way to many patients, and the level of care is despicable. Don’t risk your child’s well being on these moneygrubbers.

This practice is a pediatric urgent care, at best. If you want to establish a relationship with one doctor with same day sick visit, forget it. The phone line opens at 8:40 and by the time it was 9am all I could get was a nurse visit. I have yet to see the same doctor twice and once all the locations were fully booked they told me to take my daughter to urgent care, never minding that it was a follow-​up visit. The office staff admitted to difficulty of making sick visit appointments. This is a practice which obviously took on too many patients and as a result lacking in quality patient care. I also got the sense that they are quick to medicate my child and not interested in alternative approaches at all. I’m giving up after 5 visits.

This place is a rip off. They charge 10 bucks to sign the school immunization form and it takes them 3 to 5 days. Switching my kid to a different doctor. Sorry Mary wilkenson.

I have taken my son to Sea View Peds since he was three days old and love dr. Natori. She always takes the time to listen to my concerns, immediately referred us to a specialist when treatment was not helping and always calls to follow up on more serious issues. She is great at communicating with the specialist for updates and giving real «mom» advice since she is a parent as well.

We DID love Seaview for 7 years, but today that changed drastically. I parent in way that some would think is «alternative», but it works for us and we are healthy. Dr. Gaitan has always supported me and made me feel like my choices as a mother were respected. That changed so much today when I took my youngest (15 months) in for his well check. My baby has issues with eating, can’t quite figure out how to move the food around properly when he chews, causing him to not ingest a lot (he ends up spitting it out), but he’s in therapy for it so I’m not worried. I nurse him a lot still because of this and today was advised to «not give in, he will eventually get hungry enough and decide to eat the solids». Are you kidding me?! He isn’t just being stubborn, he tries and can’t figure out how to get it down his throat without choking and throwing up! I decided I would just ignore the advice and keep nursing him. Then the kicker came, «Give him the MMR now, or don’t come back.»…ummmm, okay bye! This shocked me. I am appalled that his stance and attitude changed so drastically just this year. He has never been so cold about anything until today. I will never be going back there, they lost two patients today.
If you are a parent that wants to follow your own instincts and not just roll over when the Dr. tells you to, go elsewhere.

We’ve been going to the Irvine Seaview office for over a year now and it’s great. At the time we were choosing our pediatrician we were on an HMO plan, so I was a little worried that we were going to get subpar service. We strategically chose an HMO plan at open enrollment because my wife was pregnant and knew we’d be hitting the max out-​of-​pocket if we were on a PPO or HSA type plan.
We’ve been seeing Dr. K and he is great — takes the time to explain everything and does not rush us. We’ve never had to wait more than 5 minutes or so at any appointment. Staff — including receptionist and nurses are all super friendly. I can be picky and impatient at times — like borderlining neurotic, and I have nothing bad to say about Seaview Pediatrics.
January of this year, we switched back to an HSA/​PPO plan that gives us a little more freedom as to which doctors we can see, and we decided to stay with Dr. K and Seaview. Baby #2 is on the way and we’ll continue to use Seaview for the foreseeable future.

We see Dr. Gaitan and have visited when Dr. Natori was on and both are great. I have been coming here with my three kids for over a year and have absolutely no complaints.