Chevron Stations

This message is to the Store Manager «Lisa». Shame on you for speaking to your staff the way you did today. How unprofessional & shameful. You not only humiliated them, but you made yourself look even worse. Lisa was screaming at her employees while customers were in the store. Her employees were doing a great job too! You could tell they felt «bad» about whatever they did… which was from what I overheard so incredibly minuscule! She did it directly in front of me. Lisa is NOT the definition of a store manager– she deserves to be fired! I’m taking this to higher management… she almost had ME in tears! I told her employees that they did not deserve to be treated that way. I’m officially disturbed.

I get my rock stars here very often because it’s 2 for $ 4. I purchased 4 rock Stars and the cashier «Noe» rang me up for $ 12. Noe said, «the 2 for $ 4 special ended at midnight.» I showed him the sticker price on the refrigerator (2 for $ 4) and he said, «sorry I cannot honor that it’s too late»
01/​06/​2016
**Bad business practice. False advertisement**

I work close to this gas station and decided to get gas before I headed home. I grabbed a little pesto pasta for a snack… bad idea. I’ve had intense food poising since yesterday and the pasta is all that I ate. I will never spend my money here again. Check your food chevron!

This review is for their touch less car wash service offered at this location. Regular wash is $ 7, deluxe $ 9 and The WORKS is $ 11. You can pay at the convenience store and enter the code when you get to the automated car wash service. They give you reward card. For every 5 wash, you get a free The Works wash. Service is fast. You can get your car vacuum cleaned by yourself which is right outside the car wash. Glad to have a great car wash closer to my hood.

This place has the worst customer service! Stopped by to pick up some beer… price for blue moon is $ 8.49 and he charges me $ 8.99. When I confront the cashier (Noe) he refuses to reimburse me. He finally gives me back 50cents after I tell him this is false advertising and illegal. All he kept saying was that the computer has it for $ 8.99 and it’s not his fault. Um yes it is your fault. Change the price tag homie! Will not come back to this shady place again.

Car wash sign says you can pay with code, card or cash. It’s wrong. You need a code. Just waited in line for 20 minutes to find out it only takes a code. Update your sign!!! It’ll cost you less than the money you’ll lose by pissing off people like me.

Mo remembers me now, it’s been years since my last review. I was to hard on this place before, it’s been good to me over the years. Gas, grub and booze. It’s like that college room mate you never thought you would keep in contact with after years go by, but you do.

Inside is a little «much». The bathroom wasn’t super clean, but I always use this gas station and collect my rewards $off gas because of my vons card. They have a car wash so that is convenient, but I wish they offered the 10 cents off if you get a wash like most other stations do.

I walked in to pay for enough gas to get me home and came upon Mark, the clerk shooing his hands at a boy, saying go on, just go!
Well, as I paid, he was cleaning up a spill and another patron said, «you don’t have to treat him that way, you didn’t have to call him an a-​hole»
The clerk then proceeds to justify his treatment of this kid by saying «he does this everyday»
Well, luckily for me, I don’t GO there everyday OR any day thereafter. If you in fact called that young patron an a-​hole, Shame on you! You have lost my business!
Kudos to the woman who stood up for what is right!

Went in today to vacuum my truck out for $ 1.75, One of the 2 vacuums were taped off with caution tape. Upon cleaning out the trash, I proceeded to put quarters in and attempt to vacuum. The vacuum turned on, but wasn’t sucking in. I put the hose back and proceeded inside to let the clerks know that none of the 2 vacuums were working. The clerk behind the counter said nothing to me and spoke in another language to the other clerk. Without offering a refund or going outside to see what the problem was, I walked out alone and drove off to another gas station to fill up my $ 100 gas tank. I will not go back to this station unless I receive a written letter of apology in response to my written letter that will go out in tomorrows mail. I have been going to this station for the past 7 years and have to agree with one of the other comments I read on here, Someone stated that there is always a long line with one clerk running the registers and 2 other clerks just chatting to each other or looking around. Gas prices here are INSANE too, most expensive in town.

If there was a minus star I would choose that. This place is ridiculous the car wash is a joke. You can’t even understand the automated voice on there and it spits out your code 5 seconds after you dial it in. The cashiers are so slow and the customer service is appalling! I got stuck in the car wash and Mohamad answered the phone when I called from inside the car wash. I asked him if he could help me cause the code somehow expired. while I was in it. I saw the same thing happen to the lady before me and she had to back up and run to the front office to get another code. That should have clued me in on how horrible this place is. anyway I had to jump out of my car and run up to the office only to find 12 people waiting in line. I called out in line ‚“can I get another code this one doesn’t work” and Mohammed shouted that I should wait my turn. Well by the time I got up there I was livid so I told him how bad his customer service was and to give me another code I told him he could have gone out there to help me and put the code in cause now there are 5 people in front of me at the car wash. So I said a few more words taunting his his horrible cust service skills and he said now your not going to get a code or your money back and I’m calling the cops on you. So I said I’m calling the cops on you and I did and he had to give me money back but I wasted an hour or so there … It is a busy place because of the location but there is another up the street. Don’t go to this one it is by carls Jr awful
Place

Don’t use your ATM card at this gas station. I’ve had my card comprised multiple times from this station.
It is a very clean and well maintained station. There is a good size convenience store with clean bathrooms.
There is a drive thru car wash that you can purchase from the pump after getting your gas. They also have a vacuum to clean out your car, but 60% of the time it does not work.
Just and FYI that there was an armed robbery here about two weeks ago so I don’t recommend coming here in the evening by yourself :)

Have you ever wondered how after a torrential downpour, your car still has a layer of dirt on it? It is one of life’s greatest mysteries. The car wash at this Chevron has miraculously duplicated this effect. I dunno through what kind of modern technology, but after dispensing soap, and spraying water on multiple times, my car is still dirty. When you get the option to purchase wash at the pump you are only given 3 options. I always pick option 1, assuming it is the cheapest, but they never display the price so I will never know. At 8 bucks, I wonder how much option 3 will be/​I am too scared to find out.
After reading some of the reviews, I think that people are getting this Chevron confused with the one down the street. This is the one next to Carl’s Jr. The other one has the full service wash and is next to El Pollo Loco. The photo of the «dining» area is incorrectly paired to this business. But I can verify the findings of another reviewer that sometimes they will have one person running the register while the other two watch. A little strange, but I don’t know their protocols in how the cash register is managed so I won’t go there. It can be irksome if there is a line and you observe this, though. The interior and bathrooms are pretty clean, and they have one of those fresh ice cream shake machines — pretty cool.

This location is convenient but it’s quick market is so large that half of it isn’t being used. Lame! The car wash is over priced and for what you receive to get at most other hand wash locations I’ve been to is all extra such as tire dressing. Hello! Clean my wheels for how much? $ 3.00 Are you kidding me right now? The cheapest car wash is $ 19.99 plus tax. Don’t forget the tire dressing!

I was the one who experienced the rude clerk this morning. Sometimes I drive to Los Angeles from the Aliso Viejo area for work and before I catch the toll road I stop here for my morning coffee. I do expect a good experience for goodness sake all I go in for is coffee. I would like to know what gives this clerk the right to comment on my credit card fees, it’s none of their business what I get charged and furthermore if my «small purchase» was less than my fees that’s my business. All the clerk needs to worry about is selling me my coffee and giving me customer service. Clearly they have no customer service skills! I will never return to this gas station again! Anyone know somewhere else in the neighborhood I can spend my money at and not get harassed? Ummmmmmm Ya apparently someone from the corporate office is calling me back regarding my complaint’s.

This place, on top of having the most expensive gas around, has the rudest morning clerk in town. This A hole gives my girlfriend a hardtime early in the morning. First he gave her attitude when she went to pay for coffee with a $ 20 bill. I guess charging those exorbitant gas prices left them with no cash in their registers.
This place, on top of having the most expensive gas around, has the rudest morning clerk in town. This A hole gives my girlfriend a hardtime early in the morning. First he gave her attitude when she went to pay for coffee with a $ 20 bill. I guess charging those exorbitant gas prices left them with no cash in their registers. Also, this clerk doesn’t like it when people pay with debit cards for what he considers to be «small purchases». He’s got a crappy attitude and early in the morning folks don’t need that crap. People are already pissed off with their price gouging on gas, we don’t need a clerk on the rag. Im very compelled in going over there and have a «Talk» with him. She’s in the process of calling the corporate offices to complain as we speak.

As Service stations go it just what you would expect at a gas station gasoline. I have lived here 20 some odd years and have always use this station not just to fill up. To fill my refrigerate I have never had to stand in line if i use my debit card and even my wait has never been more that than 10 minutes. The best for me is the food I know this sounds disgusting but they use a whole foods vendor so for a bachelor like me who is always on the go, late for that board meeting there food there still be able stop at a gas station of all places and buy healthy food is blessing tempting as Carl’s Jr is right next door I can get real juice no additives etc, etc, plus fuel me car. Buy my food most of time at princes lower than Ralph’s which if I drove that much farther for juice and lunch it would have taken another 5 years off my life just getting there. Now I pull out on Glenwood and I am home. A+ from where ever I just drove in from flown in from what ever. Aliso Viejo is no small town anymore its the land of the one person over sized vehicle or little car with one inpatient driver syndrome.

I second the previous review! I’m glad I’m not the only one who felt that way. I had the same situation happen to me a year or two ago just trying to buy gas! After waiting in a very slow line for a dipshit clerk who was in training, I asked for $ 20 on the pump I was parked at (told him the pump #), went to the pump and nothing happened! I went back inside and he still didn’t know how to turn it on. His supervisor did nothing! He needed her to get me my refund too. I made a big scene and told them off, but none of the other customers seemed to care, like they were used to incompetent shitty service. Most gas stations have you in and outta there in no time flat, with only ONE clerk, who can speak at least broken English, who knows how to turn on the pumps and knows how to use their cash register and make change! Well, I took my refund to one of those real gas stations and I’ve never been back to this dump since! It’s sad, really, because I recall even 3 years ago there were hardly any problems. With all the unemployed people out there these days, I’m sure they’d have no trouble replacing the idiot they have there.

Don’t use this station. Always a line with 3 employees watching 1 employee run the register.