Circle K

Minimum possible number of stars for two reasons:
1. Car wash does not work.
2. The manager, Bryan, does not resolve conflicts or disputes well.
My story:
I came to try the car wash. I pulled up to the car wash pay station. I put my credit card in, and immediately, a long receipt came out, without allowing me to choose the wash. It charged my credit card $ 30 for a one-​month subscription, and on the receipt it stated it would be recharging my credit card each month unless I wrote a written letter and mail it to them seven days in advance of renewal. However, it also stated that if they received a letter of cancellation, the car wash would not work anymore.
Even though I purchased the $ 30 month long subscription and Eric, I thought I would give it a try. I would use the car wash for one month, and then not renew.
I pulled my car into the car wash, and got the $ 10 gold watch. As it pulled my car out of the car wash, I saw the tap water drying on my car immediately, and leaving the brightest white water spots you can get. If you are familiar with the city water in Aliso /​Niguel areas, you know what I am talking about.
Obviously, the car wash did not work. It did not give me to wash it promised for the $ 10 I paid. The spot free mechanism had not been maintained correctly.
BIGGEST PROBLEM — NOT THE PROBLEM, but their ATTITUDE about the problem.
1. I went inside to speak about the bad wash, as well as getting a refund for the erroneous $ 30 charge. The lady inside was very nice, but she could not help me. She told me to come back the next morning to see the manager, Bryan.
2. I just got through speaking with Bryan. He told me they do not even offer that monthly subscription car service at his location. Even after I told him the car wash did not work properly, he still only refunded me $ 20, which is the remainder of The monthly subscription. Thus, even knowing his car wash did not work on my car, he still refused to reimburse me the $ 10 I paid for the faulty car wash.
Of course, I’ll be contacting my credit card company and filing a dispute.
I do not feel it is right to have paid $ 10 for a promised service or product, when the service or product was not provided as promised.

Something always broken, out of stock, etc… Car wash sucks — sometimes doesn’t rinse all the way, never comes close to drying (both happened this week to me), or more often than not it’s broken for days on end. The soda machine also either, broken, out of flavor, whatever, also for days at a time. Gas pumps are finicky for payment most of the time and you have to go in and deal with the cashiers that aren’t always that pleasant to deal with. Location is the only reason I even bother.

The car wash here is soooooooooo incredibly bad. Management doesn’t even care to fix, it’s been bad for so long. The old broken equipment in the wash tunnel aside, sometimes it seems like they don’t even fill the shampoos and other liquids. Good car wash to go to if you’re happy with a spit and polish.

If you want to get frustrated trying to get gas this is the gas station for you! I have lived near this gas station for over 10 years and every single time I go there I have a problem with their pumps shutting off continuously! I do not recommend this gas station unless you have a lot of time to waste

Love the polar pop here and the managers special clearance candy palooza :-) always get a soda fountain when getting gas and decent prices on cigs :-)

I used their drive-​through car wash today, and their machine allows you to make the car wash purchase with your credit card or debit card without the need to visit inside the store. AWESOME!
The only downside is that this car wash doesn’t have a long enough blow dry time for when the wash is over with. I’ve purchased both the basic $ 6 and the regular $ 8 drive-​through car washes here, and I can’t tell a different.
Today I purchased the $ 8 wash, and I drove through the blow dryer as slow as I could. When finished I could see that there were water spots on all of my windows, and the rest of my car. I guess that’s what I get for not getting a normal wash.
It’s convenient for when you don’t have the time to go to a normal car wash, but you get what you pay for!

The stupid idiotic moron that works here, double charged me for gas. And wouldn’t give me my money back. Why? Because he said I paid with a card so I couldn’t get my money back. Why are you people hiring such stupid ignorant morons? I am not letting such shit go. I am not rich and every wasted dollar hurts me in the long run. Piece of shit thieves working in this piece of shit place. I am going to make sure your rep goes to the gutter.

Pumps are from the 80s

I live nearby so I find myself here for gas quite often.
Location, location, location.
This place is located at the Aliso Viejo Town Center and I’m sure that is where a ton of its business comes from. I’ve filled up her several times and I’ve never had a problem. All I can say is that its a gas station. I get my fuel here and I drive away – I’ve always received a receipt except for once – and I went inside and got it. Everything seemed correct.
I’ve never used the car wash… I’m surprised to hear of problems. I don’t trust ANY car wash at a gas station. They are, overall, pretty terrible… it would not surprise me if this one had its share of issues… but which gas station car wash do you go to that’s perfect? ‘Cause I’d like to know.

FRAUD — people keep your receipts and only ever pay with a credit card.
Operator tried to overcharge/​defraud me. I filled up on gas and I went inside to get the receipt since they do not stock their paper rolls outside… thankfully I did. The a-​moral weasel inside then overcharged me by $ 2.04 after I got my receipt. Credit Card Statement did not match the receipt. 2.04 is not very a lot, but it is the principal. He probably does this to every few people to scam an extra couple hundred a day. Filed a claim — thought I’d share.

Lottery

Have you ever tried to drive through a car wash and have your tire fall off the ramp? How about waiting for it to start. only to have a spurt of pink soap hit the passengers window and come to a complete «shut down»? Finally, when the attendant comes to help, there are 5 cars in back of you who are as p… off as yourself? This is the most horrible drive through car wash that I have ever experienced. To be honest, it’s the only one I have had this experience with. My problem is that it’s close to where I live and I try to give it another chance every time. Every time, something goes wrong. My friend took her FX50 there and said she almost took the whole carport with her. She got stuck, hit the gas and drove right through. I think she took out some hoses too.