Alert Transportation Co

We booked a Plantation /​Air boat tour through a service that happened to use Alert Transportation as their shuttle service to and from the tours. We paid $ 500+ to take these tours and Alert Transportation ruined the entire day /​tour.
Our driver, Brian W. was awful. He drove very fast passing nearly every car on the freeway the entire way there. I was just hoping to get to our tour destination in one piece. My wife and I were both scared and uneasy. The driver also would not stop talking and laughing at his own ‘jokes’ the ENTIRE trip. He was even talking to himself and laughing at himself as he drove. Sometimes he took a break from this to talk on his cell phone. Imagine all of this as he is driving at a high speed down the freeway… in the rain. Finally, I made my way up to the front and asked him to slow down. He was sooooo offended and made a big, dramatic production out of it. It was VERY embarrassing. We were not really able to enjoy our tour because we were worried about surviving the ride home with Brian W.

I recently used Alert Transportation for a group trip to New Orleans and Carnival cruise to Cozumel Mexico. I hired the 25 passenger min-​bus for our three transfers (airport, cruise port, airport) and added a city tour for our group of 18 travelers. Each experience with this company was FIRST CLASS! Our three drivers were very timely and extremely professional. My group had children, adults and a person with mobility issues and Alert handled us exceptionally on each transfer. We also scheduled a 3-​hour city tour upon our return to New Orleans prior to our transfer to the airport. Gary, our driver and tour guide was exceptional! His knowledge of New Orleans history (to include Hurricane Katrina facts) was amazing. Then entire experience from scheduling to our final drop-​off at the airport was flawless! I would use them again and again without hesitation. HIGHLY RECOMMENDED!!!