Seaport Properties

Update to respond to Cheryl’s comment:
Real talk, Cheryl. Repair requests were not responded to in a timely manner. When our back door was broken (i.e. wouldn’t latch or lock), it took over a month to get it fixed. I don’t know if the repair guys are saying they’re taking care of things and then not doing it when they say they’re doing it, or if you actually think that a month is an acceptable amount of time to wait on having a entry way to one’s home repaired. Obviously I was concerned about the security issue. Also, I made a request to have the tile repaired the day it cracked (again, from water damage in the walls. perhaps because there is no vent in the bathroom) and when the tile fell off of the wall three days later, I sent another email telling you all what had happened and saying that it wasn’t bothering me and I didn’t know if you wanted to wait until I moved to fix it. I never received a firm response, and we did not have «an agreement».
I forgot to mention in my original review that there are tons of cracks in the walls, and we had a problem with house centipedes (if you don’t know what they are, give it a Google… They’re a real treat!)
Cheryl, I would like to personally thank you for responding to my review and not mentioning anything about the creepy repair guy… No «I’ll talk to him about being respectful to tenants» or «I’m sorry you felt unsafe around one of our staff». Instead just trying to figure out a way to resolve the situation, you respond by trying to explain away all of the problems that many of the tenants (not just me) had while at Brenton Court. We may have had a «basic» apartment, but we paid over $ 1600/​month. For that much money, I would expect a slightly better apartment or service. Also, if you don’t want honest reviews, you shouldn’t send out multiple emails to your former tenants requesting reviews on Unilocal.
Original review:
I rented an apartment at Brenton Court on Glendale Ave. in Del Ray through them for two years.
The building was built in the 1920’s, so it had a lot of cool features, but also had a lot that needed some serious attention. When they fixed stuff, it would be a quick patch that looked like shit most of the time. (The vinyl floor was ugly and had numerous scuffs/​rips that were fixed by getting another piece of vinyl and putting it over the rip. Looked awful, needed to be replaced). Tile literally fell off the side of my bathroom wall because of water damage and they didn’t repair it before we moved. The kitchen was crazy small and no dishwasher. Radiator heat in the winter, which I usually love, but we had no control over the temperature. They wouldn’t turn it on until people started complaining *and* on more than one occasion I could see my breath in the house. Then they would crank it up so high that we would have to open a window or two, and at the end of the month we would have an astronomically high heating bill.
No laundry in the building so I had to walk all the way from one end of the block to the other to wash my clothes. The laundry room is like a dungeon… Dust, dirt, cobwebs, dead roaches everywhere. You have to pay w/​coins to do your laundry (not even at a discounted price… More expensive that the laundry mat that used to be down the street), and it seemed like there was always at least one machine that was broken.
One of the repair guys was really nice and wonderful and I have nothing bad to say about him (young Hispanic guy). The other one would come over late at night (literally 10pm on one occasion) trying to fix stuff from a maintenance request. His pants were always falling halfway down his ass, and when he was bent over fixing something, you could literally see three inches of his ass crack (goes commando.?) He always made weird, creepy comments to me about my physical appearance and would leer at me, to the point where I wouldn’t walk my dog if he was outside. And that guy had access to my house key… Nice.
So why did I give two stars instead of one? Because the location is phenomenal.

This property management company is the WORSE in the area. I rented a condo through this company and, let me tell you it was terrible. They do not care about the tenants and repairs will be placed on the back burner. I went with out heat for 3 months, I continually begged for them to send someone out and was ignored unit after the new year when the first complaint was around thanks giving. Leaving me and my children homeless for the holidays and the property manager Cheryl was very rude and unprofessional about the whole event, After 3 months with out heat her contractors finally came. They used my dishes to catch dirty water and tracked mud on the carpet and left my HVAC closet trashed with drywall and old lunch. I complained about this as well and was brushed off. I’m sure the unit owner would not have been happy to know that this is how his tenant was being treated. FUNNY part is I would have stayed in my unit had it not been for this poor customer service, leaving the landlord to find another tenant and endure some turn over cost. DO NOT RENT FROM THEM OR LET THEM RENT OUT YOUR PROPERTIES, You will be sorry, trust me. She is a thief who steals from her tenants and over charges for repairs. My condo accidently gave me a AC repair turn on bill for $ 15.00 the same bill I paid seaport $ 75.00 for. She never paid it and I also had to move out for months due to no AC. SHE WILL ROB YOU BLIND-​and leave you homeless even with you paying rent. SLUM LORD

I have lived in an apartment managed by Seaport Properties for years and it has always been great. The staff are helpful when I have a question or need anything fixed but more importantly they are really kind people. It’s nice to have a great apartment in a great neighborhood but its even better to deal with people who treat you well and take good care of the property. I’d highly recommend doing business with the folks at Seaport Properties!

After having rented from Seaport Properties for several years (with a perfect account in terms of payment, etc.) and cleaning the apartment to near immaculate condition at the time of moving out, they used the slightest of excuses to decline to return a substantial portion of my security deposit. I think this illustrates how Seaport properties treats its tenants in general; additionally, water seeps into tenants’ basement storage spaces, causing mold and damage to possessions stored there, and my complaints about that issue were ignored. There were also issues with water seeping into the bathroom ceiling and causing parts of it to fleck and fall off, which was annoying in general and particularly when one was trying to take a shower. Just some things for you all to consider before renting from them.

I have lived in a property managed by Seaport for several years. The Realtor has been so great to use. We have had lock outs, A/​C problems and more. These problems were fixed in such a speedy and timely manor.
I would recommend them to anyone looking to rent or even buy. It has been a pleasure to keep working with the staff at Seaport Properties

I’m a little disappointed with Seaport Properties. I scheduled an appointment to view a property and the realtor didn’t even bother to meet me there. Instead, she left the door open for me to view the place on my own. It would have been really nice to have someone there to answer questions… How are maintenance requests handle? Who do we call for lock outs? Please tell me about the neighborhood. Which utilities are my responsibility? Tell me about the application process. You know, the little questions when you’re looking for a new home.
I’m a leasing consultant and I value great customer service. I would never send a prospect to a unit on their own. Very unprofessional, not to mention that this made me feel incredibly unimportant.
I was genuinely interested in this place but this was obviously a deal breaker. Such a shame because the property is in a great location. Needless to say, instead of visiting this place on my own, I went straight to the office of another condo I viewed and put down my security fee and requested an application.
Seaport Properties’ actions here lead me to believe that they would have probably been awful landlords. So glad that I’m going with someone else!
Update: I wish the owner had responded with some sort of apology below. I would have been more inclined to adjust my review to give some credit for an effort at customer service.