Giant

Anyone shopping at this Giant should check his/​her cash register receipt before leaving the store.
I thought I was getting a good price on a bottle of wine, based on the price sticker attached to the shelf. When I got to the cash register I was over charged with a much higher price. Store employees weren’t too interested in trying to make amends after I pointed out the lower shelf price.

Well stocked, average supermarket. I go there because it’s local. Often there aren’t enough cashiers to handle the lines or help with the self-​check out lanes. I’m not a fan of those as I believe they take work away from the cashiers.
If you ever need to use the restroom there, try and wait till you get home. Filthy and broken equipment is the norm with a pathetic sign on the door telling us we can contact them if the place is not up to our expectations. If management cannot pay attention to the cleanliness of their restrooms, what other details are they letting slide by in the other departments? I only by prepackaged items from this store — and even then I am wary.
It is not uncommon to find baby carrots that have gone bad still in the package. They are slimy with white ooze all over them. Double check your produce before you put anything in your cart. Onions can look ok, but upon further inspection, you may find a few squishy ones.
Overall, management does not instill a sense of pride in this store, and there appears to be no accountability either.

Normally this is a decent store but today was rather disorganized. And so many shitty bananas. Will try to post a picture. They were mostly brown, like they were old and bruised. Many were over ripe and split open just plain shitty.

This is long but I have been saving it up for a while.
This used to be a great, clean, friendly, with values. In the last 2 years it has declined tremendously. I can’t seem to get through the checkout line with the cashiers talking to each other over 3 isles away. Understanding that communication is necessary but not when it is not work related, additionally stopping the checkout as though the customer is not important. It gets worse when the employee helping the cashier with bagging is trying to sweet talk the cashier into going on a date or something worse… as though the customer is not there.
The deli has the same issues someone who calls the customers «Honey» and «Sweety» and can’t seem to get through 10 slices of cheese without talking about all the hours she is working with the customers or co-​workers. Again stopping what is going on making the unpleasant experience take that much longer. This may be cute in some settings but is insulting to some. I must say that there is a lady Maria that works her ass off and is always pleasant, intelligent, and is very curtious to all, give that lady a raise.
There is plenty of parking but there seems to be certain caliber of persons that just feel they are entitled to park in the fire/​loading area in front while their passengers are shopping. This only makes the handicapped, older people, and mothers with kids harder for them to use the lane for what it is designed for. This is the responsibility of the store management to keep these lanes open. If the management is too afraid to ask to the violators to move on then they can call Fairfax Police and ask them to to help. Believe me they would be more than happy to hand out tickets.
Adding to that some one with trophys on a table at the front door asking for money to support a sports team. Or some charity that can’t be found on the Internet.
It would appear that this store prefers to lower their standards to their counterparts in Ft. Washington and Clinton as in the bathrooms are horrible and makes me wonder about the rest of the store. Standing in the checkout line recently I saw a chicken wing in the magazine rack. I normally would have said something so the could take care of it before another customer saw it but I decided to not say anything and swing by the next day to see if it was there… It was.
Additionally the lack of ability for a majority of the staff to use the word «mam» or «sir» and act as though customers are intruding thier daily lives.
On a positive note the pharmacy is the best around and always hits their mark by going out of their way and useing simple common everyday smiles, talking to and treating the customers as first class.
I hope this store improves but there are plenty of other Giant stores and competitors close by that seem to have better manners and a higher standard of how they treat thier customers.

I prefer shopping at Safeway in Belle Haven, but sometimes Giant has been deals. This Giant seems small. I wish the checkout area wasn’t so narrow. They need more baggers. They need to open up more cashier lanes rather than having a ton of self-​checkout lanes open. The self-​checkout lines get so long. Customers self-​checkout with tons of items, then they hold up the line because they can’t bag their groceries fast enough. The employees need to help these people bag. It’s frustrating. Even when I go to a cashier’s lane, I have to end up bagging my own groceries because there’s no one helping the cashier.

They didn’t except my stop and shop card. Same company. but plenty of local beers here

It’s a grocery store.
It sells food.
The best part is that it IS much nicer and enjoyable to shop in than it’s counterparts in Fort Washington and Clinton. Especially when it comes to patrons and employees.
The store layouts don’t always make sense or are pleasing from a planogram perspective — those who have shopped HEB’s in Texas will know what I’m talking about. But again, this particular location is a decent wee stop.

Nice supermarket, for floridians is like our publix in DC

This is easily one of the worst large Giants I’ve ever been to. The lines are super long, and the self-​checkout is NEVER attended. Meaning, you have to wait a long time for someone every time someone buys alcohol. Rarely there are more than 1 or 2 non-​self checkout lines and never for express lanes. Also, produce is hugely expensive. I recently moved nearby but only go there when it is a quick trip (but it never is!) but usually trek to Trader Joes instead.

Very nice. It’s a somewhat odd layout, the store being quite «wide» and not all that «deep» (as you look at it from the front), but the produce is always very fresh, they have a huge bakery, and the staff has been universally pleasant to me.
My only gripe are the automated checkouts, but the same gripes apply to Giant as to every other retailer; the damn things are ridiculously picky, and I’m yet to get through even a small order without having to call for assistance. I know, their use saves money (and they pass the savings on to us!) but I still prefer checkouts with people.

It’s a grocery store — a pretty standard grocery store. It’s fairly well stocked and clean, but gets 5 stars for two main reasons.
1) Their bakery. Their main bakery person (Nonna I think is her name) is amazing. When I was tasked last minute to order a large Minnie Mouse birthday cake for my niece’s 1^st birthday party, she pulled through, and helped me use a greeting card for the cake screen printing thing. She lightened the yellow frosting so it wasn’t the color of a crossing guard vest. Added polka dots to match the Minnie Mouse party hats. The cake turned out great, completed on time, and my niece’s particular parents were pleased.
2) They have Sukhi’s frozen Indian food. Listen. I’m half Indian. I grew up on the teet of turmeric, garam masala, and coriander. This is the stuff from my childhood. It’s so good, yet has that Made-​By-​Auntie homemade taste. The chicken biryani is out of this world (sometimes you’ll find a frozen bay leaf in it. A real bay leaf. You know that this biryani is the real deal if it has bay leaves in it). The mini samosas are ok, but the chicken tikka and curries are phenomenal. I get incredible, homestyle Indian food, frozen and delicious. Also, the naanwiches are Dr. Oz approved. Also, I may or may not have cleaned them out of Sukhi’s chicken biryani, microwaved several containers, emptied them into a casserole, and passed it off as my own at a potluck. Shhhh… don’t tell anyone.

The configuration is a bit odd, but I like this location a lot. The employees are really helpful (albeit they’re occasionally not the best at speaking English, but I’ll take a helpful nonnative speaker over a snotty high school kid like you run into at a lot of stores). I’ve been very happy with the produce quality and if you pay attention to their circulars, you can save quite a bit. I’ve gotten $ 1 off gas per gallon using their rewards card and last week I got about 15lbs of meat, along with all my other weekly basics to include produce and dairy, for $ 100 total (knocked off $ 33 using their discounts from the circular). If you DON’T use their circular the prices are comparable to other stores… it’s the kind of place where if you’re flexible and will take the time to look into what’s on special, you can save a lot.

Great customer service, the employees at the checkstand are very nice and make you feel welcomed without taking too long, they keep their line moving however they do not make you feel like you a herd of cattle. There is a more modern Giant closer to me, however I choose this one becuase the store is always clean and the staff is very friendly.

Sooo… my mom went here the other day to buy some Pillsbury crescent rolls, and my little sister just opened up the container and remarked, «Oh, these look gross!» She looked at the packaging, and apparently they expired in January 2010. Yeah. Thanks, Giant.

So, yeah… it’s a Giant food store… but I like shopping here. It’s always very clean. And the most important thing to me is the produce section, which is «Giant» ha ha! See what I did there…
I do agree with the other reviewer that the dairy next to the produce is strange… And then the ice cream is on the complete opposite side of the store.

The store has improved since the renovations over the last year or two. The store is clean and the employees are friendly, for the most part. The aisles are clean and the shelves are stocked. However, the deli staff seems to have gotten the low end of the totem pole in terms of employees. With the exception of one or two deli workers, the staff is typically very slow and appear disgruntled. One staffer will give you the first slice of your order to try for taste and thickness, which is nice to be able to taste the selection before you place the full order. Other staffers, when you order ¾ lb. will slice extra meat/​cheese, and without you knowing you will end up leaving with almost a pound of meat/​cheese. Overall, lots of options, including a PNC Bank and a Redbox, and definitely worth joining the Giant membership program.

Ok I moved here a few months ago and this location seemed to be the closest grocery store… imagine my surprise when I walked inside and it smelled like the old mom and pop store in the bad neighborhood. Old, stale… icky. Bla.
I happened in last weekend out of desperation and holy renovations! It all clean and shiny and new and doesn’t smell like the ghetto grocery.
I do agree with the previous review about the anarchy of their setup… but this is similar to one of the Giants I used to go to… so I’m not horribly offended by it. I’m sure there’s some method to the madness.
Anyway if you gave up on this location, try again. it’s a whole lot nicer and they do have a lot more products than they used to

I like Giant, but this location is terrible.
The set up is all kinds of backwards (the dairy is by the produce… what kind of anarchy is that?)
More importantly, it’s dirty. The cart I had was totally effed up (which can happen anywhere, I guess), and it just seemed grimey to me. Stop at the Shoppers across from Chuck E. Cheese, if you’re making a quick grocery stop.