These guys are horrible. I had to get fingerprinted here in Florida and they sent prints to wrong ID code. Complicated software and NON supportive to transfer prints which cost me $ 80 to file for a different code for Massage. I called and asked them to do this for me and told me I would have to pay another $ 80 to resubmit. $ 160 to get fingerprinted and forward to the correct coding. Wow don’t use these guys and the manager Jeff was non supportive and harsh. Totally unacceptable.