Southwest Cyberport

I had SWCP home internet service for a year while living in Albuquerque, I would have stayed with them but I had to move. I joined because I wanted to support small local businesses and because I wanted to have knowledgeable, available customer service and support since I need consistent internet for working from home. Every interaction I had with SWCP (from initial installation through working with them to figure out if they could provide service where I was moving at the end of the year) was consistently reasonable and effective. They have a small number of staff people who you might talk with on the phone if you have tech problems or anything else to work out with them (I think it’s 4 service staff), and I see that as a good thing, if there were a problem I would much rather deal with 4 real people I can become familiar with rather than wait on hold forever to talk with a randomly selected person in a large anonymous corporate call center (like you’d get when dealing directly with Centurylink or Comcast).

I have been using SWCP since around 1994, when the service was still being run out of the bedroom closet of the founders. They quickly grew out of that and have been in a real datacenter for years. They did this by being a GREAT ISP and understanding how to treat customers.
SWCP is an excellent local ISP with phenomenal customer service. I’ve got multiple non-​profit web sites hosted with them, personal email and shell accounts, and my home internet service. They are knowledgeable and helpful.
If you’ve got special requirements, this place will understand what you’re talking about and will work with you to meet your needs. Don’t bother shopping around. If you’re in Central New Mexico, this is the ISP to use. Period.

I have been using SWCP for various services since 1996, they have been both reliable, and more than competent. And they are arround to support my very non geek Parents! You don’t get a Robot or someone in another continent, when you call, you get a local person whom genuinely cares that you get quality service! They provide mt DSL, My Webhosting, and my Email.

I heart SWCP.
Best customer service — always very helpful. This is a local company that cares about its customers and provides affordable internet solutions.