Forever 21

I prefer to go to this location in Coronado Mall compared to cottonwood because they have more clearance items with sales up to 75% off the original price. There is also a more wide range of a selection. For example in this location they sell men’s clothing, women’s clothing, plus size clothing, jewelry, shoes, and beauty products. This location seems to have workers with a little sassiness coming from them I think they should be more enthused to show customers that the care to be working there which decreases a star quality for me. Overall thumbs up to Forever 21

Loved the few outfits I got here for an awesome price, but Gabby was rude. She was the attendant in the dressing room who would barely make eye contact and then she was the cashier… Well right up until I walked up and she said. «Sorry I’m off now». I worked retail. I get that your shift is over, but be polite about it and if there is one last person in line… Just ring them up. Luckily the next guy was really friendly.

5 stars for a Forever 21. First, it’s huge (especially compared to the one at Cottonwood, which is a joke). Secondly, it is consistently the most neat and organized Forever 21 I’ve ever seen. Everything is in its place. Third, customer service is great. I’ve had girls help me match tops to shorts I wanted, get me big bags to carry my haul of clothes to try on, and generally provide way more customer service than any other Forever 21 I’ve been to in several other states. Lastly, it’s super close to easy parking. Hassle-​free.

Shopped here today. A couple girls working here initially gave me your basic customer service, asked me if I needed a bag or help finding anything. These two were nice along with the female in the fitting room. Things quickly changed as I got to the line. I looked in front of me and one of the cashiers was with another customer and I glanced at the other cashier and he just stared at me and stood there. I had to ask if he was actually open since he wasn’t doing anything and didn’t call me over. He gave a smart-​aleck look and no response. His name was James. He was rude, complacent and slammed my card on the desk back at me. It’s hard to say if I’d come back here or not seeing as the service was inconsistent. These are how places go out of business!