I’ve been a customer since August 2013. I took a surly Husqvarna 359 in to test the waters and get a feel for the vibe of the place. That saw has been all over town for various repairs and was never quite right. Mark got it running perfectly and replaced incorrect parts(parts replaced at other OPE repair shops/dealers in Albuquerque) with the correct ones. I was very happy with that initial, test transaction so I returned to purchase a Husqvarna 576 Autotune chainsaw. I have used that saw from 1,400′ elevation in CA to over 9,000′ elevation in the Zuni and Jemez Mountains of NM, without one problem. Dave took the time to get me comfortable with the saw and ran through the proper starting and running procedures with me. By following his advice and reading the manual, I never have problems making it run well. I have since purchased three other pieces of Husqvarna equipment from DAT Rentals: 327PT5S pole saw– The long reach of this saw allows me to prune trees efficiently and safely. My chainsaws have been languishing because I can do more work with this in a systematic, organized way during tree removals and pruning. 580BTS backpack blower– This tool has been an excellent addition. It rolls matted, wet cottonwood leaves like carpet. I’ve been able to tackle decades worth of matted leaves on two acres of land with ease. I look forward to fall now. 345FR brushcutter– This is my most recent purchase and I’m sad that it took this long. I’ve been able to cut my trimming(read brush clearing) time down to a fraction(~1/3) of what I used to spend. Young elms, Kochia, Russian Thistle(tumbleweed), pigweed, and dense grass are no match for this machine. The only limiting factor has been my walking pace because it will cut as fast as I can walk. Every equipment purchase has been positive, informative, and reassuring. The prices are competitive and I know that I have a dealer to visit if I ever have an issue with the tool. Having a servicing dealer with great customer service at our disposal is a wonderful thing. Dave, Mark, and Anthony are there for their customers and I cannot express how much that truly means to me. I am fully confident in my equipment because I know that I have a great service team standing behind it.
Paul K.
Classificação do local: 1 Bandera, TX
I came into to DAT looking for a chainsaw for a job I was doing with a local non-profit. I was assisted by Dave and Anthony. The level of expertise these gentlemen had was very poor. I was appaled, given there was already a single positive review. Maybe this business hasn’t been open long, because I’m not skilled with chainsaws, yet it seemed like I was more knowledgable. Moreover, the store was cluttered and had this strong ammonia smell reminiscent of feline urine. Then Dave answered the phones, only to start using profanity. I didn’t feel this was appropriate, so I kindly thanked them, walked out, and took my business elsewhere.
Zach J.
Classificação do local: 5 Albuquerque, NM
I rented a Ditch Witch trencher from DAT Rentals today. The owner Dave delivered it himself and taught me how to use it with an excellent demonstration. The rental price was extremely competitive, and I will certainly go back to DAT Rentals for any further landscaping and/or excavating projects. Dave runs a great, honest business over there. I would recommend him over the big guys any day.