Buffalo Wild Wings

Always super cold in the restaurant and the staff turnover seems to be quite high. We use to go all the time but there seems to be a lot of changes lately. Quality has gone down.

First time eating in we went on a Monday night to eat wings and watch the game. I have only ever gotten it to go so n it exactly sure how the dining worked. As I arrived I was greeted by a woman who looked upset because we didn’t call in and order to go. She said she didn’t know if there was anything open. We clearly saw a few tables avaliable we just needed them cleared and cleaned. So I took it upon myself to do so. I had to grab a menu proactively by myself. And I had to track down a server after 20 minutes of waiting her excuse was that it’s really busy. I understand that but this is your job and if it’s so busy why didn’t you just close your doors. Needless to say wings were ok but service was terrible hire some professionals or retrain your staff if you don’t want to work their get an education.

Great location. Loved bringing my mom here while she was visiting from outta state. Sad that the Bama championship game was on the smallest tv. But we enjoyed our wings and beer!!! Best location in town! And it’s lobo town I told her to calm down ahahha

Worst buffalo wild wings I’ve ever been to. I work at another one and was shocked by how bad the service was. Servers were hustling past us avoiding eye contact for 20 minutes before we finally got some service. This was even after we asked two other servers for menus and drinks, both disappeared and didn’t come back. I will never go back to this location, ketchup bottle was dirty, salt and pepper half full, and didn’t feel welcomed one bit… not how buffalo wild wings is supposed to be.

Took too long to get seated even though there were plenty of open tables, however, none of them were cleaned off yet. Poor management of staff, not enough on hand. Took half an hour for us to get our food. Management needs to be more involved, period.

Won’t be coming back. The tortilla chips were dripping with oil. The jerk chicken had a lot of heat but no flavor. They could change out their ketchup too, tasted mostly of vinegar.
Walk slowly, the floors are extremely slippery and the staff all know it. Sounds like a lawsuit waiting to happen following an injury which is sure to happen. The only positive thing was the server was very good at drink refills.

Nice location & friendly servers. There is room for improvement with respect to the quality of the TVs behind the bar. Buffalo Wild Wings is a great place to watch the game but not a great place to have a conversation since it it usually pretty busy and pretty loud.

If I could give this place 0 stars, I would. For a place geared for sports fans, the two best items should be wings and beer selection. That being said, the wings we ordered were very dry and tasteless, and the beer selection was less than a comparable Applebees or Chili’s. The service was extremely poor and they had a very hard time splitting the tickets… this seems to be franchise wide as I have had several terrible experiences in other Buff. Wild Wings. Save your money and find an authentic sports bar with better customer service, better tasting food, and TVs with audio.

I’ll be blunt. Overpriced, loud, slow as molasses, and food you could basically get anywhere. Just a real miss. Skip this one.

I’ve been here twice. The absolute worse service I have ever had at restaurant both times. Also it is the worse bw I have been to ever. I doubt if will I return for a third visit.

So we came in for a late night chill and was surprised that the service was so bad. Our server took our drink orders and placed the wrong orders. Not only was this a negative but the bartender also didn’t know how to make the drinks we ordered which was surprising seeing as they were not complicated drinks. We ordered wings and when they arrived the waiter didn’t know who ordered what and we didn’t even get our carrots and celery. Lastly we didn’t even get our app which was ordered before our wings. All I can say is what a disappointment. I think next time I will just go to the grocery store and make wings and drinks at home. :-/

The worse dinning experience I’ve ever had:
My mother and I went to Buffalo Wild Wings on Tuesday after a long tiring day. We were limited in a places to eat because as most Albuquerque people know most restaurants close a 9:00 P.M. and it was already 8:30 P.M. at this time.
We walked in and choose to sit at a high-​top at the bar because there were no open booths. (Not to mention the host seemed somewhat annoyed, which we later found out why.) We were greeted promptly by our waitress Rachel. She took are drink order and came back quickly with are drinks. As we sat there looking over the menu we noticed the table next to us (which was obviously there awhile because of their empty glasses) just got the appetizer they ordered. We also noticed that several tables were walking out. We thought this was odd for a Tuesday because they weren’t that busy. So when our waitress finally came back we ordered our food. My mother ordered a small boneless wing well I ordered a chicken salad. Thinking this was not a complex order we figured it would only take about 15 to 20 minutes. After we waiting about 20 minutes I went and asked the bar back where our waitress Rachel was. (She had not been by in awhile.) When she finally stopped by the table again after waiting another 5 minutes. We asked her where are food was? She then informed us the kitchen had over an hour ticket time. We had now been waiting for our food for half an hour. She then went on and offered us complimentary chips & salsa on the house. After asking for the manager numerous time throughout this and waiting another 20 minutes we pretty much had it. So we were going to pay for our drinks and leave but again we couldn’t find our waitress Rachel. So we decided to go the the front and ask for her. When the other staff members finally found her she said the one draft beer was $ 8.04. We were shocked by this because it was just a normal draft beer. So at that point we just paid the tab and left because we were so feed up the poor service. Both in the front and back of house. Remember those «complimentary» chips & salsa on the house. Well Rachel charged us for them because we walked out I guess.
Overall: A horrible experience. The front of the house doesn’t seem to know what complimentary means or how to treat guest. Let alone how to be attentive and prompt to your guest. The back of the house must be in totally disarray because who has 1+ hour ticket times on a Tuesday when your just over half capacity.
Unless you have 2+ hours for lunch or dinner I would avoid Buffalo Wild Wings. Tip: If you do decide to go after this review. Make sure to eat something before hand because it will probably be the only thing you eat before you get feed up and leave like we did.

Came in here at 7.10pm, ordered at 7.20pm, it is 8.25pm right now and still waiting for my order… Do not let people in if you cannot serve them on time. Never coming back to this place again.

Terrible service, cold food, 20 mins & a reminder to get our beers! We’ve tried to go back several times & it just kept getting worse! After tonight I’m done. Even the manager on duty could have cared less about our dining experience. We will never go back. And for the record, we’re usually a high ticket with a good tip paying customer.

It’s reliable and open late two of my favorite qualities. They also have tablets for the shorties to play with. Not like chili’s for a 1.99 each. Free kids games. Awesome

I do not usually like to go to chain restaurants but my friends incited us to watch the hockey game with them at Buffalo Wild Wings so we figured we’d go.
Service overall was pretty good. There was a strange confusion over who our server was, but once that was figured out, our server was really good. Other than taking a while to bring silverware, she was quick with the water and dealing with the food issues…
…And there were tons of food issues. I ordered a burger and when I tried to specify how I wanted it cooked, I was told that I could only get well-​done. Really??? A place that has such a big emphasis on their burgers will only serve them burned… I mean «well-​done». Ok. Whatever. I, against the advice of my friends, also asked for the Blazin’ sauce. And a side Caesar salad.
Well, it took F-​O-​R-​E-​V-​E-​R for our food. The manager came and apologized but we still kept waiting (maybe if they didn’t cook the burgers to a crisp). When our food eventually did come, they kinds dropped the ball. I had forgotten I got the insane sauce until my friend asked what I thought of the heat. Oh Yeah, there was none. They forgot to out the sauce on. And, on the same vein, they gave me a dry salad. They forgot the dressing. I guess the only «funny» thing about all this is the server was unfazed by the mistake. Maybe this happens often?
My wife’s «southeast asian» sandwich was ok. They basically doused the meat in a super-​sweet Thai Chili sauce. It was boring but at least it had some spice.
Finally, for a sports bar, there was a dearth of local beers. That was also disappointing.
The only upside of the long wait is we got an insane free dessert! (and the only thing that rescued my review from a one-​star)
Ok, so I recognize that Buffalo Wild Wings is not about fine dining but I don’t think my expectations were off. Sports bars should have good burgers, not burt burgers and any restaurant should bring your food in a timely manner. And they weren’t even very crowded.
Again, I didn’t pick it but this meal ensured that I *wouldn’t* ever pick it if given the option.

Worst. Service. Ever. Waited 30 minutes for an iced tea and a Dr. Pepper. Waitress walked past us 15 to 20 times. The table next to us left despite the fact they were waited on even though they arrived after us. The food– an afterthought– cold fries– unmelty cheese– stale bun. Just bad. Took two hours for subpar food. Save your dough– this place stinks!!!

So now I know why they have 3 whole stars. As we pulled up employees outside smoking in the back. We walk in the server was good and personable so no backlash there. «Manager» give me a break he approaches the table about the meal sorry it’s taking a long time we will have that in a few min. Comes back the guy made it twice wrong it will be ready in about «6» minutes 15 minutes go by and still nothing. I order another beer and the server comes running out with it. So he has a conversation with me if everything is ok we will leave it at that. I was not satisfied with a 45 minute flat bread. In summary he assumed that it was ok for a 45 minute appetizer I mean if it was a steak I still wouldn’t understand 45 min so BWW OR BUFFASLOW WILD WEEDS I won’t visit anymore and I will make sure no one else does

BDubs, where I walk in and immediately my face turns to a scowl and my mind thinks «are you freaking kidding me?».
Have you ever been to a restaurant where it takes three hostesses to do the job of one? No? Come to buffalo wild wings and watch three girls try to explain that if you want more celery and carrots you have to order a side of it, while completely ignoring anyone who needs to be seated. Have you ever had a waitress who may/​may not be on some sort of uppers? No? Come to buffalo wild wings. Have you ever had a food runner who can’t put together a coherent sentence after you’ve told her they forgot to bring out appetizers? No? Come to buffalo wild wings. Now, I don’t necessarily think that these girls that Buffalo Wild Wings hires are stupid necessarily, but they act dumb. They seem to have an «I’m too pretty for this job» front about them, which means ordering, getting what you ordered, and paying your bill become five million times harder for the guests, because the service is just incapable of putting that much effort into anything.
The food is another story. I love buffalo wings, because it’s basically like chicken on spicy crack. Who couldn’t like spicy crack chicken? However, the prices are outrageous for mediocre wings. You want me to pay how much for tiny pieces of chicken? Order anything else on the menu and you are met with below average food. Hard, nasty, dry burgers, overly salty mozzarella sticks, sad soggy fries, and soggy onion rings. Like, really, how hard is it to fry something?
I would rather go to Oniells to get buffalo wings, have drinks, and not be bombarded by the stupidity that is buffalo wild wings.

Everybody knows what Bdubs is all about… Beer, Wings, Sports. If you like all 3 this is your kind of place! The service can range from awful to fantastic, most everything on the menu besides wings is fairly mediocre but it doesn’t matter I still go pretty often for the wings. Its loud with tons of TV’s which is great for sports and parents (like me) who don’t want to have to worry about their kids being noisy.
As a spicy food enthusiast I have to recommend their blazing sauce! It is excellent mix of spicy and flavor :) I even did the challenge and have the shirt to prove it!
Remember… Blazing in blazing out