Albuquerque Green Cab

Terrible service. We arrived in ABQ at 1:30 am. Mistakenly tried to get in a cab that a lady hailed. When she asked us to go ahead and join her (we were literally going across the street from where she was headed) the driver argued and was angry with her (very aggressive) said he was charging us separately and refused to turn on the meter. So-​$ 20 later for a ride about a mile total (walking with luggage in 19 degrees to the hotel wasn’t an option) we all got to our respective destinations. First, driver, if you hate people, maybe taxi driving is not for you. Second, I believe that the meter is required and regulated. Third, we get that this wasn’t exactly a long ride and would have gladly tipped you in kind.

Quick and efficient when getting a cab from the airport. Reasonably priced, but then again Über is giving them good competition.
Would use again if needed.

At 12:30 a.m. I scheduled a cab to pick me up at my house at 4:30 a.m. At 4:35 I called the cab company as Green Cab had not arrived.
The dispatcher told me his driver fell asleep.
A few minutes later, the driver called to confirm my address. Dispatch gave him the wrong address.
The driver, «Frankie’s Taxi,» showed up at 4:55 and drove me to the airport. The ride was uncomfortable as he slammed the gas at starts and slammed the brake at stops. When I asked he said he takes credit cards.
When we reached the airport at 5:01 fory 5:55 flight he ran my card for the $ 15.94 fare. When I signed the receipt I asked why the total showed up as $ 17.04.
«Credit card fee.»
Then he acted troubled and befuddled when I asked for a receipt.
«No tip?» He asked.
Are you kidding me? I nearly missed my flight. Here’s a tip:
Don’t fall asleep when you have a scheduled fare and disclose your credit card fee in advance.
I’ve had good experience with Green Cab’s Rod Flash, but Frankie’s Taxi will cause me to never use Green Cab again.

Called Abq Green for a person that needed a cab. I figured that I’d try the new kids on the block. Boy was I mistaken. I called & the person on the phone sounded like he was bothered by my phone call. I gave him the address & he said 45 minutes then hung up. At that, I called back & cancelled & told the female that answered the phone this time that I’ll call someone else. She made excuses, I hate excuses!
I called Yellow & 15 minutes later the yellow taxi rolled up & everyone was happy. Never again will I call for Green.

I was in Albuquerque for the Hot Air Balloon Festival and, luckily, I found ABQ Green Cab. I was incredibly fortunate to get 2 great drivers, Pat Salazar & Chris Jackson! Chris Jackson dropped me off at the Balloon Fiesta. When the festival ended, they were not letting any taxis in to pick up people until all the parking lots were empty which was alarming. I called Chris and he said he knew a back way to get in & will come and get me. He parked his cab a mile away & ran all the way to get me, and by that time, there were 2 elderly ladies who were also stranded and cold. I have never seen customer service like I saw that night! Above and Beyond!!! All 3 of us were so grateful for Chris’ outstanding service!!! If you are in Albuquerque and need a cab, this is the only cab service you need to call… but be sure to ask for Chris or Pat… they will take care of you like family.

Ok, I am LOATH to write bad review, because it’s just not my personality… But… here goes. My husband was flying back to Seattle this morning and needed to be at the airport by 7:50 am ⁶⁄₂₅. He decided to take a cab, because he’s a really nice guy and didn’t want to make me change my schedule. So, the night before, at about 8:00 pm he calls ABQ Green Cab Co. They have a great website, and he calls and makes a reservation to get a pick up from the house to the Airport at 7:30 am on ⁶⁄₂₆.
Conversation at 8:00 pm goes like this:
Green Cab: Green Cab Co
M: Hello, I need a cab to the airport at 7:30 am tomorrow.
Green Cab: We can do that, address?
M: My address is …
Green Cab: See you tomorrow.
M: Thank You
Conversation he has at 7:40 am this morning:
Green Cab: Hello
M: Is this ABQ Green Cab?
Green Cab: Yes
M: I had made a reservation last night for a ride to the Airport. Are you on your way?
Green Cab: What’s you Address?
M: My address is…
Green Cab: We have no record of you. Sorry
M: OK, any thoughts.
Green Cab: Nope.
So, at 7:40 am this morning I am shucking into my jeans and flying out the door to get my cutie pie to the Airport.
I would actually give minus stars if possible.