Arden Place Charlottesville Apartments

I had some major stress in apartments trying to rip me off before I moved to Arden Place. This is the best apartment complex I have ever lived at in my life. I felt so safe as a single female, it’s quiet, and the staff is so friendly. I really do miss this place, the customer service was so great that I felt like family to them! They even helped me shovel the snow from my car when it snowed 17 inches in 2014.
The apartment had a great open lay-​out, granite counter-​tops, and new appliances. You get what you pay for. Maintenance is awesome and so friendly. One time I put in a request to hang my mirror and they fixed a chair that needed to be repaired too!
It’s in a great area that’s next to quite a bit of restaurants and retail. Absolutely loved this place, can’t say enough.

BEWARE UVA PET OWNERS LOOKING TO RENT FROM THIS PLACE! This apartment really disappointed my husband and I. After living there for three years while in law school, we were prompt with our rent, quiet, and took great care of the apartment. We had a well-​behaved dog that had a total of maybe two accidents in the apt, which we promptly cleaned up using carpet cleaner. After we moved out we got a bill from them several weeks later stating that we owed them an extra «carpet fee» due to our pet soiling the carpet. This was after they inspected our apartment, and said it was fine. They explained that they had to replace all of the carpet due to our pet, and since it was a special long-​lasting carpet, it was over $ 1000.00 to replace. We tried calling them, and talking to them as this was totally dishonest, and we had also paid the pet deposit when we moved in, and had also paid a monthly fee. They were not responsive, and immediately sent the bill to a collection agency without communicating adequately with us. We ended up paying the bill, but will never recommend this place to anyone.

Overall, this place is 2 – 3 stars. For the price they charge, I would pick a different place that’s newer or more functional. Check out City Walk, Reserve, or Westgate apartments. I think all three of those are better deals than Arden.
Cons:
The neighborhood is a bit shady. There is low income housing right across the street and shady people walk through the complex all the time. It doesn’t feel the safest because the nice big gate is not used. I didn’t know this before I moved here because I’m from out of town. However, when I asked locals about this area, everybody knew about the low income housing nearby.
When I moved in, I asked where I could park my move in cube. They said I couldn’t park at any of the spots in the apartment and they made me park outside the gates and I had to walk a bunch of stuff up a hill to my apartment. I never heard of a place that does this. From the first day, I knew I was not going to be here long.
The management required us to put these huge stickers on our windows to use this gate, but the gate was never activated. Now I’m stuck with this big ugly sticker. They will never get this gate built.
Dogs leave poop all over. I made the mistake of living on the first floor where dogs would do their business in front of my window. I talked to management about this unsanitary action, but they act like dogs have more rights than humans here.
You can hear everything from your neighbors. You can hear people talking outside your place and listen to footsteps upstairs all day.
Parking is free… BUT, you need to pay to be able to park in front of your own building. You have to pay for a reserved spot, that are outdoor and not even in a garage. Why would I pay for that? Those spots aren’t even used, yet I have to park a mile away because they choose to charge money for those spots.
Pros:
Clean, new, and conveniently located off of the main road. Location is pretty central for driving, but not walking distance to anyplace. If you enjoy easy access to the 29, then this place is good.