Time Masters

I just had a battery changed here so really didn’t do any shopping or price checking, but the owner was really nice and he had me taken care of in about five minutes. I like shopping at locally owned places where you get good service and a smile, and this is one of those places!

I went to time masters because I got a new watch and needed some links removed so it would fit my wrist properly. I thought I’d give him a shot since he is a small business. He looked at me in a rude arrogant way When I asked him to use his little tool to remove links. He than said I will charge you $ 8.00. I replied seriously?! I remember I went to oaks jewelry up the street and they are super nice and have removed links for me for free of no charge and also have cleaned a diamond ring that I didn’t even purchase from the store! And this arrogant asshole wants to charge me $ 8.00.?! He is a true scam artist and totally rude. I see how he makes money by ripping every customer off and staying in business. Do not go to this place to support oaks jewelry up the street!

I’ve only had watch batteries replaced so far, and the work is excellent and very reasonably priced. I have a couple of other watches that need batteries, and one that needs a band adjustment, and I’m definitely taking them to Time Masters. This is my go-​to watch repair shop.
Also, note that the hours listed on Unilocal may not be right. I added a photo with the shop’s hours as of September 2015.

The store owner can repair a watch in as little as 5 minutes and is very meticulous. However, I noticed he was rather rude and arrogant. He teased me on how I could not fix the watch on my own. «Anyone can do this. Why can’t you?» he said. That really pissed me off and I don’t think I want to go through that again.

Walked right in and handed my watch over and immediately got to work on replacing the pin that had fallen out. Quick work!

Walked in for battery replacement and band adjustment for a second watch. Walked out in less than 10 minutes. Total cost under $ 15. The owner is a no-​nonsense kind of person. Polite, efficient and a great value. What else could you want from a watch repair place?

I had scheduled ahead two weeks to have an in home clock service performed. My appointment was missed. I called that day and was told they got lost. It would have been nice to get a call. We rescheduled to have him return that evening and again was a no show. When I called to ask if he got lost he never answered and never returned my call… pretty disappointing. He seemed genuine enough but reliability is important… I hope others have a better experience.

I went in last week and had a rude encounter. Another poster stated the owner was rude, too, but I wanted to give him the benefit of the doubt and to support a small business owner. The owner basically insulted me. Every time I explained my problem and how it happened he said «not possible – what did you really do?» And he wasn’t being funny. I was totally shocked and appalled and kinda just stood there not able to process what was happening. Needless to say, I asked him to put my watch back together, paid a small fee for his insults, and went up the street to Oak Jewelers, who were super nice, professional, and kind. I hate to write a negative review, but the owner needs to buy a How To Be Nice to Customers book. Unless you just need a battery changed and don’t need to speak with the owner, I can’t recommend his services.

I went in with my 96-​year-​old grandfather and had one of the WORST experiences of my life! I searched on Unilocal for watch repairs near his place and thought this place would be decent. Maybe the store owner was having a bad day or something, but that’s no excuse for bad customer service. I gave him the watch to fix, and asked him if i could purchase insurance for it as well. He responded and said «there’s no insurance in life.» Excuse me? He then continued to insult my grandfather by saying the «it depends on how you take care of the watch, your grandfather pulled it too hard.» The watch actually broke because my grandfather fell last week, and it was really difficult for me to carry on a conversation with this man who was assuming the worst, with a horrible attitude. I felt no desire to correct him and remained quiet until he was done. As if that was not enough, he asked me if i was fighting with my 96-​year-​old grandfather because i was speaking loudly and translating for him. My 96-​year-​old grandfather has a hearing aid and we have to speak loudly for him to hear us. I usually never write bad reviews because ive worked in customer service jobs and my mother has been a local business owner on Solano for over a decade. I could tolerate a lot of BS, but this was just disgusting on so many levels. Some compassion and cultural sensitivity would have been nice, or just a decent customer service would have sufficed, but this was just HORRIBLE!

I had my watch band resized. Quick work. Very nice guy. Gave me a discount! I wrote this review 2 years ago and somehow it didn’t get posted. I found it sitting and waiting for me to finish it. Probably because I used the app to write it back then and it didn’t get posted!

Time Masters is a great place to have your favorite wristwatch, pocket watch or clock fixed. The owner has worked on a number of my watches and clocks. He always gets them running well again.

Time Masters has been closed all week and I hope it is not a permanent situation!

Izik, the store owner is a super friendly down to earth guy. Got 2 watch batteries replaced in 5 minutes for only $ 25. Also he helped me adjust an old Rolex I got from my grandfather, and had a nice chat with him.
Stop by here for anything time related!

I was looking to size an old watch and to get a new battery in another one and they had been on my «to do» list for far too long, ok I’ll admit it was a couple of years.
I had no idea where to go so I Unilocaled it. Thanks Unilocalers. Quick painless and VERY reasonably prices, he even made me laugh. This is a great place and highly recommended for sizing and batteries.

This guy was great. I need to have a metal watch band shortened. I was in and out in 5 minutes and it only cost $ 8. Very nice guy, too.

Excellent service, fast and very good price, changed battery of my watch in less that 5 minutes, open on Mondays.

Super nice guy, doing repair for almost 40 years
Good price and just warm feeling getting into the shop and leaving the shop as well.
I like this place and hope he still have a job with the new electronic Google watches that’s coming soon

Fast fix, on the spot. Took less than 5 minutes to fix 2 watch batteries w/​one being very intricately made. Nice owner. Cost $ 18 for both.

I read up on Unilocal reviews before choosing a place that was close to where I worked to drop off my watches for some fixes. One just died and I wasn’t sure if it was the battery or something internal (I had dropped it rather hard on the floor a week or so before). The other watch I just needed resized as it was a metal band with too many links in it.
Both times I have shown up with watches the owner of the store immediately assessed what needed to be done and did it right then and there – usually for less than $ 10 a repair. I’ve mentioned this in another review, but I love it when the things that I love can be repaired and updated. I’d rather not add more waste out there than I already have, so repair shops are my favorite companies – they are a major factor in my mission to «reuse» in my life.
Many thanks for your quick help, Time Masters! Also, I noticed there was a collection of antique clocks and cuckoo clocks along the walls. While I do not own any antique clocks, I know people that do and will gladly tell them where to go.

Do you have time? Probably not, because your watch, clock or even grandfather clock is on the fritz. But what fun is it when your vintage timepiece no longer works, and how difficult is it to find a local watchmaker that can repair them? Its not just changing a battery!
Time Masters is exactly that place, and very accurate repairs. I highly recommend them.