Hampton Inn & Suites Albany-Downtown

I didn’t really enjoy my stay at this hotel but the girl at the Front desk named Tiffany was very helpful. I was extremely stressed over the Bar Exam and not only did she take me the the office center she gave me these words of wisdom that definately put my nerves at ease. She held my stuff. Gave me supplies and assured me that everything was going to be ok when I was having a mental break down. I appreciated it more than anything. Great Staff! I just my come back after the construction!

My Husband and I stayed here for a Friday and Saturday night and enjoyed our stay. We were in Albany for our Business promotion so we had chosen this Inn due to their good price. The room was immaculate and comfy. The area was quite with lovely atmosphere. We walked down on Saturday morning to find out about this place and had no problem at all. Highly recommend if you’re visiting Albany please stay at Hampton Inns and Suites

Worst hotel experience ever. The hotel was undergoing a major renovation in the lobby when we arrived. We had to wait for contractors to stop jackhammering the tile floor in the lobby before we could walk by to the front desk. At the front desk, we had to wait for someone to be found to check us in. We could barely communicate with the front desk person due to the sound of the jackhammering.
We chose to not stay here. When we asked the person at the front desk to cancel our reservations and refund any and all fees that had been charged per their 100% satisfaction guarantee, he stated that «we had not stayed their, so he could not refund any money.» Are you kidding? When asked to get the manager he falsely stated «I am the manager, and I can’t refund your money.» And he went on to say «We have 150 guests staying here, you’re the only ones that complained.» When further questioned he claimed to not be able to hear us due to the sound of the jackhammering.
At that point, I made a phone call to
who spoke to the actual manager who resolved that when he came in the next morning, he would cancel any fees that had been charged.
The condition of this hotel was unacceptable and should not have been open for business. The amount of construction dust in the air was hazardous not only to guests, but to staff as well. This fact is highlighted by all of the contractors wearing face masks, when no one else was.
While I am extremely dissatisfied with the staff member that we interacted with, I feel bad for the him and the other staff members for having to work in such awful conditions.
This is a poor representation of the hampton inn and suites brand, as we have had many good experiences elsewhere. I could not have stayed in such a poorly run hotel. If they were in such need of revenue and had the arrogance to think that guests would simply accept a full fee for staying in such a poorly run property, what other corners were they willing to cut? If they do not care for the health of their employees, how much do they care for the health of their guests?

this pit stop was totally random after a minor hitch in our travel plans stranded 4 guys on a trip in Albany. Have to admit, the hotel was not only comfortable, but quite enjoyable. The staff was incredibly helpful, friendly and even told us where to go out for the night and have a good time.
The breakfast was amazing with eggs and fresh waffles made to order. I’d def. consider staying here again if ever need be… OH AND IF YOU CHECK IN WITH Unilocal, FREE SNACK FROM THE STORE IN THE LOBBY!!! get ur phone out and check-​in now…

I am really impressed by this Hampton Inn. I stayed here for almost 3 weeks and the staff made me feel at home. I have rarely found such a friendly and welcoming group. Justina, Robin, Devon and Niara were wonderful at the front desk. Elsie and Lenore were always happy and friendly at breakfast and Sheena kept my room cleaned and was a joy to be around. Thank you all!

Check-​in here and get a free snack with the Unilocal Check-​In Deal! We stayed here when we were getting our roof replaced on our home. It was a last minute decision but a good one as the banging away at home was not conducive to sleeping in. The room was clean and nice and I would recommend it for business travel however it isn’t where I would choose for a romantic night away as it isn’t as high end as some of the other places downtown, but the price is reflective of that… Its solid place to stay, with nice rooms and a nice staff. Best part is you are right downtown and can eat dinner at DP’s or Yono’s (my favorite places!) and right around the corner from The French Press and Creperie for a nice breakfast before you head home.

I stayed here one night with my family to attend my bar ceremony. I booked the queen suite which had 2 queen beds and a pull out couch. The room was huge and more than enough space for 4 adults for one night.
I asked for a room with a view and that’s what I got facing the Albany «skyline» which was quite pretty. The room was very clean. Beds were super comfy. The pull out wasn’t made up but a duvet and pillows were brought up to us.
The front desk people were super friendly. The lobby is really nice and there’s a tea/​coffee/​hot chocolate bar with gourmet donuts!
The hotel is attached to DP Brasserie and Yono’s, two highly rated restaurants. We went to DPs for dinner the night before my bar ceremony.
Breakfast was included, which was convenient. Valet parking is $ 12.
The best thing about this hotel was the location. It was a 10 min walk to The Egg and Empire State plaza which was the location of the ceremony so we didn’t have to worry about parking. It’s a scenic walk most of the way, since you pass city hall and all the legislative buildings.
The day of my bar ceremony we checked out early, packed the car and left it in the valet lot. After the ceremony we walked back to pick up the car. Very convenient.
I really enjoyed my stay here.

The room and breakfast was really nice, however 14 dollar «valet» parking on top of your room bill is a bit absurd, and by valet i mean you drive into a parking lot and they put it in a parking spot… not valet and not worth 14 dollars.

Decent hotel. Clean, comfortable, staff was nice, decent breakfast. Surprised by the 15.00 parking charge… I mean it’s Albany…

I’ve stayed in a lot of hotels and while this one was nicer than some, it still wasn’t one I would come back to if I had the choice. While the staff was super friendly and the lobby was gorgeous, the rooms seemed small. They had a good tv with plenty to watch, Wi-​Fi that was choppy, but free, and no real room service we could find. The pillows were awful and the beds were like rocks, but most of our sleep was interrupted by other guests slamming their doors all night long. Even when talked to, the noise continued until the next morning.
My most positive note comes from their on-​site restaraunts which were absolutely flawless. While I might not come back to stay the night, I’d most certainly come back for the food.
Overall, not the best addition to my short vacation.

Lobbying in Albany and Hampton Inn was suggested. There were tons of pluses. The hotel is extremely clean, really nice rooms and bathrooms, neutrogena bath products, comfy beds, flat screen tv, free wifi, free (good) coffee all day, amazing free breakfast from 6am to 10am (eggs, sausage, waffles, oatmeal with toppings, yogurt, fresh fruit), and very friendly staff (cleaning the entire time especially to keep the breakfast area clean). The inn is located close to restaurants too.

We stayed here for a concert being held at the Palace theatre. Poor customer service at check in. Horrible horrible horrible. They need new management. We stayed on the newly renovated floor which was fine. When it was time to check out they took soo long we ended up carrying our own bags downstairs to check out. The best part of our stay was we had so many complaints about customer service they ended up giving all of my money back. We gladly accepted and left and will never return.

A perfectly nice hotel in Downtown Albany, within easy walking distance to restaurants. Clean, quiet, nice staff, decent breakfast. If the Hilton is booked this is a good runner up.

I am very familiar with Albany in general, so If you’re looking for a hotel in a convenient locations then the Hampton in on Chapel ave is a great. The area is close to a ton of restaurants, stores, ATM’s and bars all along N. Pearl st. Friendly staff, if you check in on Unilocal you receive a complimentary snack from there little store, which I did not redeem but still nice to know. Random fact: Apparently, the 3^rd floor is a women’s only level during the week, not to mention a complimentary pair of breast cancer awareness socks. The whole woman’s floor is still baffling to me. The hotel was nice, clean, and their free breakfast was not skimpy, and by skimpy, I mean not ghetto. There was so much bacon at the breakfast buffet it brought a single tear of joy to my eye. I didn’t try there restaurant, but judging on the amazing breakfast, and the menu that was in my room I would have to assume it’s delish. The only complaint I have is their WIFI for some reason I had to keep reconnecting my devices each day. Overall I enjoyed this place, and shall be back for next for my next Albany adventure.

Hotel needs a few upgrades. I was okay with the gym because it was better than most. None of the computers in the Business Center were working so I was not able to print. The free breakfast is a plus but on my last day all of the bagels were moldy! The parking situation is horrible.
Good service, not so great food, and okay price.

I have stayed at this hotel 4 times. The rates are reasonable and the rooms spacious and very clean. The hotel staff is very helpful and the restaurant in the lobby is quite good. The location in downtown Albany is walking distance to all attractions. We will definetly stay here again!

Really clean rooms, courteous staff, beautiful bathroom counter and tiles. Room seems like it’s gotten a makeover. Only issue was a lack of a safe. That would’ve improved a great experience.
Flat screen tv, free wi-​fi, and comfy bed. Lots of outlets and light sources. Parking on site. Restaurants close by. Quiet thus far.
Would definitely return!!!

We stayed here this past weekend to attend a wedding. My husband’s cell phone was stolen out of our room while we were out of the room for one hour on Saturday morning. We were talking with another couple who had their laptop stolen that same day from their room. Of course the hotel manager assured both of us that «this never happens here.» After I became absolutely irate, the manager comped ONE night of our two night stay. That won’t begin to cover the cost of replacing the phone.

Stayed here for one night on business. Overall, not a bad experience. The room was a good size, although I’m not sure why they gave me a two-​bed when I specifically asked for a one-​bed room… not a huge deal though. The décor was nice, nothing fancy, but didn’t look cheap either. The bathroom was also nice and mostly clean. The only issue in the bathroom was that the sink was slow. It took a few minutes for the water to drain after I used it. Again, not a huge deal, but just a bit annoying.
The parking situation isn’t ideal, but it is what it is. $ 13 for valet per night. The other options are the lot across the street, which isn’t really an option because «you can’t park there overnight». You could also try your luck finding a spot on the street, but that’s metered parking. I opted for the valet.
I will say this: the fitness center was probably the main reason I’ll go back. I’m a night owl, so I went down to the gym around 9pm and was there until around 10:30 pm. It was basically all mine. It’s not huge, but the lack of traffic made it seem like my own personal gym. Maybe I just got lucky. The fitness center also includes a separate room with a sauna, steam room, massage chair, and tanning bed. Nice perks.
I didn’t try either of the hotel restaurants as I had a craving for Latin cuisine that night so I drove to Mr. Pio Pio a few miles away. Though, the hotel restaurant looked nice and the menu looked good as well. Next time I stay I’ll give them a try.
The continental breakfast was more than I expected. Make-​your-​own waffles, omelets, bacon/​sausage, hot oatmeal, cereal, etc. Not bad. However, the lobby was packed so I decided to grab my plate and head back to my room.
All-​in-​all, not a bad stay. I’ve seen HORRIBLE reviews for another hotel in Albany that I’m booked for in a few weeks. Those reviews, along with my stay here, might convince me to change my reservation to the Hampton.

We’ve been to many Hampton Inns and this one is definitely one of the best. It’s a 10 story city hotel unlike most of the others. Tropical Storm Irene stranded us here for 3 days and we quite enjoyed the stay. The rooms are like all Hampton Inns, but the people are very nice, it’s a good location, the breakfasts are nice, and the cookies come out at 5 pm. What’s not to like?
We stayed on the Empire Floor (3^rd floor) which is apparently for women. My wife made the reservation. It’s at no extra charge, but includes a few amenities. Worth a shot.
Two excellent restaurants on the first floor.
Nice place.