CAP COM Federal Credit Union

By far the best bank in upstate NY. Brendan McCoy has helped both my whole family, and me with loans, guidance, and advice for a few years now, and we refuse to go anywhere else.

prefer business banks (not really a credit union kinda guy)…and have been a trustco customer for DECADES. that said, i have bought three homes with trustco mortgages, fully paid each of them off… and think that trustco does a generally good job with home loans.
in recently purchasing a NEW condo in latham… i found a ridiculously low 2.65% ¹⁰⁄₁ ARM with CapCom… and was thoroughly impressed with the professionalism they and their mortgage company (homeowner’s advantage) provided. the bank itself has an ‘at-​home’ feeling to it… coffee, soft drinks, wifi, daily newspapers and work stations are all available to their customers. the folks who work there are genuine, service oriented and really seem to want to be of assistance.
my family has had banking relationships with TOO MANY local banks. i have been in branches of BOA, first niagara, citizens, pioneer, berkshire, SEFCU, and of course trustco. NONE OF THEM can compare with the decorum of this financial institution. considering a NEW bank, as i am? take a close look at CapCom. great rates, more than competitive interest on savings/​investment options, free ATMs, great people, and an online presence that puts trustco online banking to shame. i’m going to CapCom… come join me.

If anyone has delt with regular financial institutions, aka bank’s, you can understand the frustration when dealing with people who don’t want to be there or can’t remember who you are… or are not willing to help find a solution to your financial needs, look no further. Withdrawal your hard earned money and go to capcomfcu.
The staff here are friendly, helpful, knowledgeable and above all they want to have that relationship with their customers. And guess what, most of them have worked for banks and hated it! I have had them tell us what a pleasure it is to work for a financial institution that puts the customer first, treats their employees like humans and just all around care! Oya… what a concept!
My husband and I have been with this credit union for over 25 years and can say when we walk into our branch… or any other branch we are greeted with a smile and «how may we help you», «would you like a cup tea or coffee», «no problem, we can help». We were with a «bank» for 15 years and they barley knew us. When we need help they said «sorry can’t help you» …after 15 years! We found Capcom and couldn’t believe how wonderful it was to people who care about you!
We also have a home in PA and we belong to a credit union down there that has the same ethics as our credit here… amazing!
Banks are to stuck on themselves, and to be human and try to help us is not in there DNA.
So, run don’t walk to your bank and remove all your $ and start your own great relationship with this credit union today!