Bruegger’s Bagels

The bagel is not bad, and I often come because I live very close to this place.
Most of the people are only friendly to others but not us. It’s hard to think that it has nothing to do with my being Asian, because I never have the same problem at other restaurants/​shops including the ones in the same block.

I feel like over the years the bagels at Bruegger’s have become significantly smaller and thinner. This location is convenient for work and the gentleman who served me today and the few other times I have gone in around 7 am on weekdays is very friendly. Bought a bunch of bagels for work and cream cheese and he threw in some extra. Not his fault that the bagels have gotten smaller. Clean and convenient!

I ordered a bacon, egg, and cheese and the Shift Supervisor gave us a sausage, egg, and cheese. When we told her that we ordered bacon not sausage, she did not apologize or fix her mistake. Someone else took the sausage off. Her attitude is not right for a food place. The vibes in this bagel place were not friendly; the employees were rude and inconsiderate. We decided to try a different place since uncommon grounds is further away and we will never return to Bruegger’s.

Great whole wheat everything bagels! And a great selection of cream cheeses. I prefer smaller, crispier bagels which is what these are. Lots and lots of seeds on my bagel. I had the light veggie cream cheese which was good.

Brueggers is my favorite breakfast spot. However this location doesn’t do jalepeno bagels!

This is probably the worst Bruegger’s I have been in! Growing up locally and frequently going to Bruegger’s my entire life. This place by far was a huge disappointment! The staff are rude and in considerate. The actual cashier was arguing with another employee while my fiancé and I were cashing out. The plain bagel sandwich we ordered when we got into the car to eat was on an onion, but that is most likely due to the fact the employees were arguing! So we won’t be back. We will be making the extra ride to uncommon grounds next time! That’s for sure!

Genuinely friendly staff and a terrific manager, all of whom have been here since I started coming to this location. My favorite sandwich is anything the team suggests. They know their product and they have great suggestions, like adding sriracha to edge up a breakfast sandwich.
Try the new coconut coffee, I like it iced. And the pretzel bagels have hit this location.
There are a bunch of daily regulars here and the staff members have taken the time to remember names and regular orders. People don’t become regulars where the food is bad and the service is lousy. They come back again and again because they like to be greeted with a smile and personal service and they know they will like what they are served.
Great job!

The bagels are very good. The workers seemed like they wanted to die though other than that they could of been having a tough day it’s okay man I understand

Despite only one other customer in the place, the 4 employees behind the counter took nearly 20 minutes to prepare our order. Every one of them was rude and acted as if it was an inconvenience that we wanted to buy bagels at a bagel shop. They alternated turns texting at the counter and running away to hide and chat in the kitchen, and we had to repeat our orders at least 2 – 3 times each.
On top of that, we returned home with our take out order to find that multiple items were prepared incorrectly. None of them were special orders… just sandwiches off the menu and bagels with cream cheese.
Don’t bother going here. Not worth dealing with the incompetent and rude staff to get mediocre and overpriced bagels.

It was OK. I come from New York City, the land of good bagels, and the land of bragging about the unique goodness of everything that we have. That said, from the perspective of a New Yorker just passing through town, the place was «OK.»
For a bagel store, the food was definitely very overpriced, I mean really? $ 5 for egg, cheese, and some condiments on a bagel?
I give it three stars because the folks in Albany can be forgiven for not knowing any better.
The Thai Chicken and Peanut bagel was ok. It was made by a college students during the Sunday lunch rush. I find it a bit sad the peanut sauce was on the side and was supposed to be used as a dip I guess, but again, this can be traced more to ignorance than to malevolence. Also, the thing was very overpriced at close to $ 8.
Again, the fact that the food is ok and made by people ignorant of the New York City bagel prices and experience is why I give this place a three.
If you live in Albany, try it.
If you live in New York City and are passing through, try it and then critique it as you take the drive down I-​87.

My go-​to place for a quick bagel or cup of coffee. love the food and coffee a lot better than Dunkins but the staff at this one is not always that friendly, except for one of the guys on the early morning shift, he’s great and you can tell her cares about the business. Other than that, everyone else seems to be very grumpy all the time. The inside is also very hot sometimes and I cannot even think about eating in there because they must be cooking bagels or something. Take it to go if you’re going here and expect to wait for a little while if it’s peak breakfast or lunch time.

Better than most Albany bagels even if a little overpriced for a sandwich. There’s really not much else to say since it’s a chain except that this location meets the chain standard for quality. I will note that the place is a little dirty looking and cramped. I’ve never had problems with seating. The people watching potential is pretty good sitting at the window.
The counter workers are a little shifty looking at this location. I wouldn’t trust most of them to hold my bags for 10 seconds. Maybe it has something to do with being so close to a school. For a second, I thought I noticed one of the counter girls throw an OGK sign. I was probably seeing things.

Barely Edible.
A true Jersey girl, I know my bagels. These are not bagels. They are quasi-​fresh, tasteless pieces of bread shaped to appear as though they are Lender’s bagels. Personally, I’d pick Lenders over this any day of the week. I also made the mistake of getting an egg sandwich, and was horrified to see them open a container and take an «egg» patty out of steamy water and plop it on the «bagel.»
I tried some flavored bagels and spreads as well, I suppose out of sheer desperation. Not good. Not good at all.

Bruegger’s makes a wide variety of fresh bagels daily, with a decent selection of different cream cheeses. It’s always a treat to walk up to the counter to see that my favorite (an «everything» bagel) is listed as «hot» and therefore is fresh out of the oven and still steaming when they slice it. This location is quite a popular hit with the local college kids on the weekends, but they never seem to run out of bagels and I’ve never had a problem getting a seat when I’ve wanted one.