If you want«speedy» service, or as speedy as this restaurant can get, go through the drive-thru. Otherwise, be prepared to wait, and wait, and wait some more. I have no idea why, but every single A&W I’ve ever been to moves at the speed of a turtle. They are all slow, and this one is no exception. It always takes a solid 5 – 15 minutes to get my food. Employees are friendly, just slow. But they do always make my order correctly. I typically get the papa burger, without tomatoes and extra pickles, and cheese curds, and a soda without ice. Not rocket science, but they are more efficient than McDonalds in getting my order correct. The restaurant is tiny, being inside a gas station. Sometimes it’s clean, sometimes it’s dirty. It seems like they get a little overwhelmed if there is a rush, so there are times I find dirty tables with leftover wrappers and trays. Some customers are just lazy and don’t clean up after themselves. I love that you can get root beer and floats in the frosted glass. It makes it that much better, especially root beer floats. It’s a fast food restaurant I crave periodically, especially the cheese curds. So I’ll stop in when I want something different or a root beer float.
Zack S.
Classificação do local: 1 Minocqua, WI
45 mins in the line for a root beer float. Slowest and most rude people ever. DONTEATHERE
Chrystal O.
Classificação do local: 1 Eugene, OR
The wait was UNGODLY! This is the 2nd time I’ve visited in 2 months and I waited 5 minutes plus to order and then another 10 to get my food. Oh in a drive thru! I love their root beer floats and corn dog nuggets, plus the little root beer flavored lollipop is a nice treat. But PLEASE fix your service!!!
Angelica I.
Classificação do local: 1 Eugene, OR
My boyfriend and I stopped here on our way to Eugene. As we looked over the menu, I counted 12 flies. GROSS! We turned around and left immediately. Dine at your own risk.
Jon J.
Classificação do local: 1 Jefferson, OR
Slowest service I have EVER seen. This is ridiculous. Never again. DONOTGOTOTHISDRIVETHROUGH.
Zach M.
Classificação do local: 1 Portland, OR
The slowest fast food joint I have ever been to in my life. I stopped on my way to the coast for a quick break and a root beer float and ended up spending 30+ minutes sitting in the drive through. I have gotten food faster at restaurants. This place was a joke and the people that work there need to figure out how to run a business if it is going to be insane waits tell your customers or give them some sort of discount. A&W dropped down a ways in my book
Nicole Y.
Classificação do local: 1 Cupertino, CA
If you have not made the mistake of coming into the drive thru, DONOT! still sitting in the line and it has been 40 minutes… All I wanted was just a root beer float, currently pulled up to the intercom with no sounds of life… the worst part was that they were rude at the window, AVOIDTHISPLACEATALLCOSTS!
Jessica K.
Classificação do local: 4 Mesa, AZ
Best cheese curds, ever. Hands down. We live in AZ now and whenever we see an A&W we have to stop. Root beer is good too, but it’s all about the curds(#addict). Loss of star because everything here is too pricey. Can’t get a burger for under $ 3…
Jim S.
Classificação do local: 1 Beaverton, OR
Waited in their drive thru line for 22 minutes to get a $ 5 burger that tastes so-so. Also their intercom system is terrible. They can hardly understand the orders. We will never be back.
Yannick R.
Classificação do local: 1 Tacoma, WA
Flies everywhere. Regular flies, fruit flies, bee flies. I still ate the expectedly mediocre burger as I was starving, but this place is disgusting.
Subrosa I.
Classificação do local: 2 Palo Alto, CA
Loved the root beer float. The cheese curd and the chili cheese fries, however, were underwhelming.
Sheena K.
Classificação do local: 1 Milton, WA
Beware: eat here only at your own risk! My boyfriend and I stopped here late at night on a long trip from California to Washington. When we walked inside, there were flies everywhere. It gave us second thoughts about eating here, but it was late and we were in a rush to get back on the road. So against better judgement, we ordered 3-piece chicken strips and 2 burgers. Almost instantly after eating the burgers, my boyfriend felt so nauseous like he wanted to throw up what he just ate. I felt bad for him and thought he might’ve had an isolated case. It wasn’t until the next morning that I quickly realized I had a terrible, TERRIBLE case of food poisoning. It has been 3 days since our stop at this A&W, and I still am food poisoned! I have missed so much work because of just 3 chicken strips! This place seriously needs to have a thorough health inspection, and soon, before they continue to poison the community.
Laurie S.
Classificação do local: 4 Kent, WA
Great location that was right off the freeway. It’s connected to a gas station. The workers were super friendly. I got my rootbeer shake super quick.
Mike K.
Classificação do local: 4 Sheridan, OR
For work, I find myself driving between Eugene and the West Valley at least monthly. Eugene and Corvallis both have great restaurants, but when you’re on the go you really don’t want to deal with the campus or downtown of either city. So I usually end up stopping here because 1) I take care of the food/fuel/restroom all in one stop, 2) it’s right off the highway, whether I’m taking I-5 through Salem or 34 over to 99W, and 3) I have a weakness for A&W Papa burgers and root beer. The food is not what anyone would call haute cuisine, but it hits the spot. And for some reason I’m a sucker for any beverage served in a frozen glass mug.
Sherry S.
Classificação do local: 3 Portland, OR
We come here as it is inbetween our final destination and it is right off the freeway on to our next road. For whatever reason this place does not feel like a fast food joint of today. Have to say that because I don’t eat fast food but I do stop here and have a fish sandwich and fries OR onion rings depending on my mood. also a vanilla shake depending on my mood. The fries are crisp, hot and not greasy, same goes with the sandwich. The shake is creamy and frosty. The folks that take your order are wonderful. I believe they have been doing this for some time. You almost feel like maybe they own the place and they make you feel like you are a guest when you step up there and give them your order. She always warns us that the fish sandwich will take an extra 5 minutes. no surliness, no lackadaisical attitude. just a nice greeting, good customer service. It is inside of a gas station store and the folks at the pump as well as the store where you can get all kinds of goodies and drinks for your road trip seem to have that same sort of nice to see you attitude like in the old days when customer service was a part of business. it still is here.
Bill B.
Classificação do local: 3 El Cerrito, CA
This is yet another restaurant I should have reviewed long ago. Not only do I have a serious weakness for A&W root beer, fries, and cheese curds(the latter is a fairly recent development), but this location is an easy on/off from I-5AND it’s conveniently about halfway between Eugene and Portland. That makes is a perfect pitstop going to and from school. It’s pretty standard, offering the menu you expect at prices you expect, though they often have some good national specials.(Currently, 4 combos for $ 4 each, and half-price sides from 2−5pm daily!) It’s attached to a good mini-mart and large gas station, reinforcing its benefit as a rest stop. But for me, it’s really all about getting those fries!