Ozone

SUCH great energy this shop owner (?) has! We came in just browsing and I can’t believe his selection for piercing jewelry. The smoke shop in the back is discreet and separated, thought that was cool.
PRICES! Amazing prices. I didn’t feel up sold at all and not only that he’s helpful!
Found exactly what I wanted/​needed and found tons of things I want/don’t need.
Got a septum ring, (if you’re SICK of it falling out and the balls coming off, as him for one that twists, no awkward closer!) he cleaned it for me, spritzed my hands so I could put it in right then and there!
Really, this guy is great (sorry I didn’t catch his name) and this store is a welcome and pleasant shop right on park.

I LOVE THIS PLACE! Simply because Ryan is a great person! && because Ms Dee is an amazing piercer! Majority of my piercings are from her! Me and my partner frequently go there for our piercing needs and smoke shop needs! Ryan is always so helpful when Ms Dee isn’t there and very respectful and knowledgable to us! I’ve been going to ozone since I was a teenager– and boy has it changed! And for the good! we are very happy that Ryan is now in charge of the store! We love ozone! Keep up the great work!

After a long day, sometimes I just want to hit the hookah. After realizing that we didnt have any shisha at home, panic mode sets in. Most places are closing up by now, so I decide to give Ozone a call. The owner picks up and holds closing until we can get to the store. He didnt have to stay over, but he did anyways. Good guy, convenient location.

We love coming in here to get things like penny boards and skate stuff. Ryan’s a little interesting. Check photos

Ordered a Custom Septum Ring with Ms. Dee. And loved it! Exactly what I wanted with not too much to go off of as far as the sizing I wanted! Took a little while to arrive but throughout the process Ms. Dee continuously communicated with me and in a very timely manner! She was also the one to pierce my septum at her old shop. Def recommend her for your piercing and jewelry needs! She’s knowledgable, clean, and precise! The staff is also really nice. :)

The gentleman working was very knowledgeable for not being the piercer! The selection could’ve had more variety but overall a great experience! I got in and out quickly and got everything I needed. Will be back again!

Great shop! Been in a few times for vape accessories and just recently for some skateboard parts. Owner is cool, helpful, and super knowledgeable. Thank god for a good shop on Park and not another restaurant.

Not a trust worthy store. I was new to vapes and asked about vape pens. Sold me a vape pen looks like what I wanted. Also a grinder. I tried to use «green» with it, as we had discussed in store and didn’t work. So I went back and asked for help, maybe I was doing something wrong. Checked it out and assured me it was working correctly. Still never worked. During a drive across country, I stopped in a store in Denver and showed the pen I bought. They knew immediately it was for wax. I was deceived. I got some wax and it works great. But I’ll never go back to this store again and will recommend others not to as well. Find another place. Too bad… If he was only honest.

Ms. Dee is currently taking clients here and that is what drove me to come here. Honestly, you can find tons of reviews raving about her expertise and precision.
They are true AF!
I got my septum pierced on valentines day & Dee did it freehand and was sanitary. I watched her change gloves numerous times, open sealed packages, etc.
Bought some herbal sea for piercing after care and my partner bought a vape.
Customer service was great while in the store buuuuut knocked off one star because the vape pen broke a day later and when we contacted the store they said to go through the manufacturer. Manufacturer only takes unopened items. Doubt they didn’t know that, pretty crappy.

Amazing customer service. The staff is incredibly knowledgeable, respectful, friendly, and eager to help you with all your skating/​piercing/​smoking needs.
Miss Dee is the best piercer I’ve been to yet. She takes the time and care to make sure you have the best piercing possible and that you’re truly happy with it. And just look at all the piercings she has herself! She knows firsthand how each piercing feels (I know that’s subjective, every person feels pain differently). She’s also really willing to work with you if you have some odd ideas. I’ve had 3 done by her so far and will come back for more, she has earned my trust.

this place is amazing, excellent customer service! and a funny guy. very knowledgeable about his products, which is always a plus. will def be back soon.

Fast, Fun, Friendly service, and willing to negotiate! If you want good deals and a great selection of Cigars, which I am into, this is the place for it. They have many other products which I have started to make a collection of for myself as well. Have a good time shopping, these guys are friendly and funny. peace

I loved this place. My boyfriend and I would always come here to buy parts for our bong :) and I had gotten my nipple pierced here too. Too bad Lucy doesn’t work there anymore though. She was the best and the nicest :)

Have been in here several times, and the employees are always friendly. Prices are a bit higher than other places I’ve been, but it’s in a great location. You can find some things here that aren’t available at all smoke shops, so I like the variety.

I am confused about why this shop doesn’t show up under piercings and didn’t even know that it was considered a smoke shop. Either way, this place gets 5 stars for excellent customer service.
My daughter wanted to mark her sweet 16 with a nose piercing, part of the bargain I have struck with all my kids (5 of them) to limit the number of piercings and the locations of them. In order to save their teeth and increase their job prospects, I have allowed a nostril piercing (easy to hide and limits scarring) or a belly button piercing (kept under wraps at appropriate times) in lieu of tongue or brow or face piercing. Their bodies are there own after 18, but until then no tattoos either.
I digress. We went in on Saturday for the nose piercing and both the gentleman at the counter and the gal in the back were very helpful, informative and engaging. This was a family affair, and they indulged our photo taking and story telling. They also thoroughly explained the process and aftercare.
Clean, friendly, great hours and reasonable price. My 9 year old can’t wait till it’s her turn. Thanks? Ozone.

Ryan is amazing! Very knowledgeable and extremely helpful. He’s my go to guy for anything hookah!!! I won’t go anywhere else for my next hookah!
And the guy reviewers are talking about, the one that makes women uncomfortable, he got fired!!!

Reviewing the customer service and the stuff behind the curtain. But I’m pretty sure everyone just needs to change their tampon when it comes to bitching about the overpriced merchandise at the front of the store.
The manager guy was nice and friendly. Very informative. I’m a chick and he didn’t give me creepy vibes that the other females are SOOOOO offended by.
The amount of selection is mind blowing! Especially for an establishment in Alameda. I immediately made the manager chuckle when I walked in and said «didn’t think Alameda knew what a smoke shop was, let alone allow one». I’m definitely going to making Ozone my go-​to shop.
They have my favorite incense brand, Wildberry.
If you’re considering going here, DO IT! Ignore the obvious trolls that have some personal beef with the dude/​place.

The heavyset guy behind the counter is way into my girlfriend. When she goes there alone to buy product, he creepily and relentlessly hits on her, despite her repeatedly telling him that she is engaged. He does give her good deals on product, however. When I go with her, he is cold to her and openly glares at me, and doesn’t give us the same deals. Assbag.
Update: Ozone has apparently changed ownership, and they actually reached out to me directly to assure me that the guy I mentioned in my previous writeup is no longer employed there. We haven’t been back, since our demand for Ozone-​type products has waned recently, but it was nice of them to do that. I’ll give them an extra couple of stars for that, and if I ever go back, will adjust my rating accordingly.

Customer service, friendliness, product knowledge, cleanliness… all in a smokeshop? Wait…
You’re in Alameda and you need a present for someone. Noooo… not something from Cvs, Kohls or 3 wishes. This friend has piercings or has a fine smoking collection. Yep. You head to Ozone. I had never been to Ozone. To be honest, it gets hidden by all the parents and little ones running in and out of the martial arts studio next door. How did I find it? Unilocal.Thank god I don’t listen to 2 yr old reviews!
Nice selection of stuff, I’ve been in many of these places with one friend or another, but my knowledge base is low. When looking for the proper gift, these guys spent a long time trying to make sure I had the right product. The manager was honest, even to the point that when I thought I needed to add a particular item to the gift bag, he told me not to get something that would waste my money and my friends time. He was friendly, and had me in tears with his humor.
It was clear they know their products well. It was clear they weren’t there to rip someone off. I went alone, as a female, and did not feel like I was in one of those creepy smokeshops back east. I was treated with respect. I laughed a lot at their humor. I went away with a great gift that pleased my friend.

Diggin’ this place! On the way to dinner, we wondered in so the husband can check out their cigar selection… he’s like me in the shoe stores when it comes to stow-​gees! They actually have a decent selection of cigars. While he looked for his candy, of course my shopping/​browsing female instinct kicks in and I start picking out cool, random, unique stuff to get for myself. You can always find the coolest shit at a head shop!
The manager Ray was great! He was so cool and very informative, that dude knew everything about everything… and trust me, I’m full of questions! I gotta know the answers!!! So, yes like some of the previous reviewers, this place is a little pricey, however, Ray was very accommodating when we told him «anything less expensive?» He explained why some products are higher, because they’re made better… even showing us the difference between high cost vs. low cost… who goes the extra mile like that in a head shop? I mean, c’mon, you don’t go to a head shop because of the customer service. I thought this place delivered excellent customer service as well as fine made products. We left there spending some serious dough, but at the same time finding ourselves saying to each other, «how great was that place, and we feel like we met a new friend in Ray»
Bottom line, this is a family owned and operated business, there are not enough of these gems anymore, if their cost is a little higher (than the internet… get off your lazy ass and shop in your community A$$HOLES) I think it’s well worth it for a few extra bones, don’t you?