We were in the market for a twin box spring — just the box spring. Called about 5 different places and Slumber World had it the cheapest, surprisingly. We even called a bunch of the«discount» Furniture places in Waipahu and Slumber World still beat their price — $ 104! We went in, ordered it, and got out of there in 10 min. Pick up wasn’t a problem and we are happy!
Bonny H.
Classificação do local: 5 Honolulu, HI
Got ourselves a sleep number m7 memory foam bed today. Our sales rep was Kevin Mummery. He gave us great service, wasn’t pushy, very patient, very informative not only on the mattresses we were interested in but also gave alternative suggestions. Knew when to give us privacy and a little time to talk and determine what we wanted but never left us hanging. Answered any questions we had and went to go get answers if he didn’t know off hand. Got our bed for a pretty good deal with $ 100 off because of a special they were having this weekend. He also offered a stain repellent cover for $ 99 that has a warranty of 10 years. They’ll remove the stain or give you your money back for however much you spent on your mattress. Free delivery and set up! Removal of our old bed was $ 20 but it seems worth it especially considering we live up 3 flights of stairs with no elevator. Thank you Kevin!
Susan D.
Classificação do local: 2 Mililani, HI
My Tempurpedic box spring was defective and broke about 20 months after I bought it. After a technician confirmed it was broken, customer service was poor – I had to call several times and leave messages asking when it would be replaced. Finally got a call back & was told the replacement would be in a different color. I also couldn’t request an afternoon time frame for delivery but was told I’d have to take whatever was available. For the amount of money I spent on my Tempurpedic, I expect better service.
Vanessa R.
Classificação do local: 3 Santa Ana, CA
I wanted to update my review. Once I got home I realized just the frame had been delivered. I spoke to Clark, the manager, the next day, and due to all the trouble I experienced he wanted to get me my bed right away. Was willing to deliver the next day, but due to work schedules I chose to hold off until Saturday. The guys showed up with the mattress, but when I asked about set up they said, «oh, we don’t do that.» After everything, I just said fine, I’ll set it up myself later. My husband called to ask about progress, he was furious and immediately called Clark. Clark wanted to make sure everything got fixed. When he couldn’t find someone to come out to remedy the set up, he came out himself with two other guys to take my old mattress away and set up my new bed. They were here within about an hour of my husband(with a Ted’s chocolate macadamia nut pie, to boot). Within probably half an hour, old bed was gone, new bed set up and taught how to use/program the remote. Clark went above and beyond to make sure that everything got fixed and, to me, that’s a sign of an excellent manager. I wanted to update my review to reflect the extra mile Clark took to make everything right. I do have quite a bit of credit left and may need to buy a new couch. If I get service like the latter part of the service I received from Clark, I’ll be back to update my review accordingly. I do LOVE my new bed and saw a couch I’m interested in and would like to give HomeWorld/SlumberWorld another chance as I do like their selection.
Maribel R.
Classificação do local: 5 Fremont, CA
Looked all over town for the best affordable foundation and Clark greeted me and lead me to the perfect match for my budget, he wasn’t pushy but rather friendly and extremely helpful!
Pete C.
Classificação do local: 1 Kapolei, HI
Absolutely the worst customer service. I paid for a delivery and couldn’t make the time they gave up. I asked for a new time later in the day. The manger would rather refund my money than shift the delivery time one hour later. Ridiculously stupid management and a horrible business plan. Do not do business with these morons
Tiffany R.
Classificação do local: 1 Pearl City, HI
I only gave one star because there’s no option for a «Hell no» My sister has been shopping for a bed for the last 2 weeks. We decided to check out Slumberworld Aiea. I want to thank Dale for giving us a «Pretty Woman» moment. As soon as we walked in the store we immediately laid on the first pillow top bed we saw. Deciding that this may the bed she wants, my sister was eager to find out more about it. A saleswoman, who I found out later is named Dale, approached us. She said«what size are you looking for?» My sister says«I’m not sure yet» Dale replies«Well, this bed all together is about $ 6500» I turned to my sister and said«I don’t think she thinks we can afford this bed» She agrees and says she wants to leave. After driving off the lot I realized that Dale is the worse kind of salesperson so I decided to call and speak to a manager. Unfortunately he doesn’t arrive until 12 but that didn’t discourage me from ranting to the innocent sales girl that answered the phone. Dale is an asshole and doesn’t deserve your money. Avoid her at all costs.
Randall S.
Classificação do local: 1 Livermore, CA
Avoid Dale at all cost. She is pushy, rude and not very helpful in general. We(my wife and I) were a guaranteed sale, having done the research and testing beds for two weeks, we knew exactly what we went in there for and she managed to ruin a sure thing. However, I can thank her special kind of customer service for pushing us over to America’s Mattress where they know how to help people. Thanks!
Brandon L.
Classificação do local: 3 Honolulu, HI
They have a pretty wide selection of mattresses to choose from(Simmons, Serta, Tempurpedic, Aireloom, etc.). The prices are decent, but I recommend waiting for a sale. The staff was very friendly and patient when I was trying out different mattresses. They also carry a small selection of pillows and bedding accessories. I ended up with a Simmons queen mattress for under $ 600. They offered me a mattress pad for $ 99 and said that if you purchase it, you get 5 years warranty against stains on the mattress. There is a good amount of parking because this Slumberworld is right next to Homeworld. You could end up spending a lot of $$$.