Ross Dress For Less

I want to love Ross. All my friends love Ross and I’m the outsider looking in. The racks of clothes remind me of looking at a Goodwill rack and my ADD kicks in and my mind is out in la la land and I can’t find one thing that would look good on me or that I would want. I try on a few things anyways just to see if it will grow on me and it doesn’t. I’m disappointed and then I’m back at square one wanting to love Ross. I do have to say I love their selection and prices on suitcases. Many sizes, colors, etc. They are actually organized and I can see most of them. No overwhelming feelings here. The lines aren’t too long and I haven’t encountered any rude or particularly friendly associates either.

I love Ross. I walk here almost every day because I go to the mall on my lunch break. The security guards always give a friendly greeting when I walk in and out of the store.
There is a wide variety of goodies here. Clothes, toys (I buy my Salvation Army angel tree gifts here), furniture, pet supplies, home deco and even food items.
There are only a couple downsides here. One is the aisles are too darn narrow. Especially if there’s people blocking the walk through or someone has a shopping cart in an aisle, there is no room to get around. The other downside is that the cashiers are so slow. Man, if i was a cashier there, I would be blazing through scanning the barcodes and moving people out, but this is not the procedure here. However the staff is friendly, but management is clueless sometimes.
I do enjoy coming here but sometimes it’s humbug. I wish people wouldn’t block the aisles so much.

Ross Dress for Less is located in Pearlridge Center. It is on the second floor of Pearlridge Uptown in the former Borders location.
I have only been to this store twice. Once with my mother when she was looking for little doggy clothing for her little chihuahua. Most recent was the day before Christmas Eve when I was with J2.
On this night we entered through the mall entrance. I had browsed around the entire to store to see if there was anything that would catch my eyes. There’s clothing for men, women, and children. Toys for children and pets. Shoes, purses, luggage, and even snack items can be found here. I spotted 3 men wallets. I know who I will be giving these wallets to as Christmas gifts.
Afterwards I stood in the long line to purchase my items. I heard a cashier say «Next person in line.». I knew it was my turn to approach one of the available registers. The cashier was very friendly and my transaction was done quickly.
I just wished that the registers near the mall entrance could have been used to pay for my transaction instead of going to one of the registers near the parking entrance. I guess we stepped foot into the store near closing hours.

MERILYN is possibly the worst associate I have ever encountered. She was busy talking to the fat female security guard up front and the security guard knows I’m standing in line, yet they continue to talk, talk, talk.
Anyways her ringing me up she just opens a bag and just toss/​drops my items as if they are a piece of sh*t. She needs to learn how to respect customers items and not just drop it in the bag. I swear I was gonna rip off that bracelet off her wrist and throw it at her face. It’s also rude to be talking to your coworkers while your helping a customer.
It’s nice to see people like her who hates her job and wonder why they don’t have better jobs.

HORRIBLE SERVICE. I stood in line for 20 minutes during a holiday rush. I had one box of 4 pack mason jars and one a note it said 1 jar was cracked. I did check the jars and it did have one cracked one. The cashier said oh sorry that wasn’t even supposed to be on the floor. And I did ask if I could get a discount cause reality I only needed 3 jars. And she said no I can’t even scan it. NO MANAGER. NO NOTHING. Worst service ever. Wasted my time during this holiday rush at this store.

I think Ross is great to just walk around and look for accessories for the home that you didn’t realize you needed. When you do find something you need, the prices sure are good. Checking out of Ross, is a different story. And the lines can be long, and usually they have only one cashier

1 star for constantly allowing customers to sit on the chairs that are for sale. You wonder why no one buys them? It’s because no one is going to spend $ 100 for chairs that have been used as free lounge chairs all day.
Shame on customers for doing that but more so for the store and its managers for allowing customers to do that.
You see several of their ‘security’ guards walking around yet not 1 says anything about customers sitting on those expensive chairs that potential customers might want to buy.

This Ross is pretty much hit or miss. I barely find things that I like because I think that certain things are out of place.

I just had the most horrible experience here. I had two tops I wanted to return. I didn’t have my receipts on me and didn’t mind store credit, o he of the tops rang up as. 49 cents. I asked her why, I just bought it last week for $ 16.99. So I told her never mind on that one, I have the receipt at home, I’ll return it later. She asks me to scan it again and she told me that the tag wasn’t ringing up matching the description of my item. The way she made like I switched the tag. She had the nerve. I went about my shopping and went into the dressing room to try on some tops and left my cart outside. When I came out to grab my cart, the employee running the dressing room stopped me from taking my cart. She said it was another customers one. I told her that I left mine there, where did it go? She just tells me «that isn’t yours» so I’m annoyed and walk away thinking how can she let someone take mine and guard another customers one so much? That customer comes walking out and she passes MY cart and the lady tells her «ma’am your cart!» She tells her she didn’t have one. Even more annoyed I became. My entire experience made me feel like I was being treated poorly.

This Ross is a little farther from where I live but we were out looking for a nice dress for my daughter’s end of year banquet. We were going to hit up the mall but decided to look here first.
The selection of dresses was not very broad especially for young teens. The styles were terribly old and unless my daughter would agree to wear a mini skirt (which isn’t allowed at her private school) or a moo moo, she was only left with dresses that even my 70 year old mother in law wouldn’t be caught dead in.
Now, in times past I have shopped here and found the occasional gem but it has been few and far between.
The staff here isn’t exceptional but they aren’t bad either. I’ve only returned one item here and the process went smoothly.
I never come to expect much from Ross, but this location can have the rare find if you are patient you just might get lucky.

I came in to return something on 5÷15÷15 at 9:27pm and was assisted by a cashier by the name of Denise. She was not friendly at all and she couldn’t help me with my return. She told me that I would need to take it back to the store that I originally purchased it from. I asked if the manager could override this so that I do not need to drive to the other store & she abruptly replied «no» & that manager is not able to do that. What a nightmare customer service this cashier is giving to me. Corporate needs to discipline her or something. She has no business working at Ross.

Nice and clean store. Not really different then any other Ross store. A little bigger then a few others. The isles are a bit cramped together.

Worst Ross store on the island. First off, the store is a wreck. So unorganized and sloppy.
Then a puffy haired employee follows me around like a stalker… like I’m about to steal something.
After leaving the store, I call the manager to complain and the dude basically told me that it never happened because… there was no «person of interest» reported to him so I just hung up. Waste of time and breath…

Ross is always a kool place to go to find little hidden treasures. lol

Friendly staff, clean organized, no lines most of the time. Not much selection of nice js.

Ive been here so many times and its a ⁵⁰⁄₅₀ chance you get nice service or the line moves decently. Today, Francine helps me… yes now Im using names because thats how irritating it is here. Im the only one in return line. 3 customer in purchase line. Im returning one broken item. People purchasing many items but beyond the point… im the only person in the line specifically marked with an arrow «return line»…why when the cashiers totally ignore it!!! So, Francine finally helps me…
1. No greet. NO HI, NO THANKS FOR WAITING IN LINE WHEN YOU WERE THE ONLY ONE IN THE RETURN LINE WAITING FOR US TO SERVE ALL THE PURCHASERS FIRST.
2. Doesnt ask whats wrong with the item. SO I DIDNT TELL HER! Buyers beware, I know its already cheap stuff but it could be broken and returned 5 times, you never know.
3. Does the return, sternly tells me to swipe my card. She didnt tell me «card number ending…» but I knew so I didnt care.
4. Hands my receipt and says… NOTHING!!!
Then…I walk back to look at her name…
She looks at me and sternly says «you got your money back» and I said «oh im sure I read the receipt and I came back yo read your name tag» so I could use it on Unilocal.
I like to stay positive. Not my first complaint here. But Im done with this Ross and will drive to other in neighboring cities. Raised in Ewa Beach and never treated like that before… I LOVE SAFEWAY and GNC next door, but Ill stop there, no more Ewa Beach Ross for me!!!

Fresh location and new high ceiling with so much brighter store compare to the old location.
First thing i notice was the how it’s no longer gloomy anymore. i love it, i wish it was like this before. they have a good pricing on many items ‚
I came here to buy little baby toy+wipes and all other place sell it for $ 15~20 dollars, but here at ross i can find one for $ 5 which is good price.
Along with other cloth, they have so many items that are discounted price i wish it was like this all the other stores.
Only thing about Ross is that most of the clothes are for ladies, if you compare count to count, women has so much more cloth style then men. but it’s like that everywhere else so that’s why i give 5 star.
most of the people don’t realized they have so many other product besides clothes that you can use around the house or even outside the house. I feel like i’m the smart shopper whenever i buy something good for cheap price.

I often shop for my workout clothing at Ross. Partly because I don’t really care what I look like when I exercise and mostly because it is the only thing I can find. If you have the patience to sift through overstuffed rack after overstuffed rack, Ross can be a hidden treasure trove. If you don’t have the patience, Ross is a crowded, and often cluttered, store with a lot of bedazzled blouses and graphic tees (at least in my experience).
Since Ross’ move to the old Borders location (Above TJ Maxx in Uptown Pearlridge), the store has become much more organized and spacious. It is still overcrowded with reduced merchandise, but the aisles are at least cleared of fallen garments…
Despite the added space, I did not find the selection at Ross to have improved at all. I’m sure there are some hidden gems, but I lack the patience to spend half a day searching.

I come from NYC, and they don’t have Ross’ there! TJ was always my go to place, but after shopping at Ross, there is some competition! Other Unilocalers are right, Ross’ is cheaper than TJ, but TJ does carry more expensive brand name things. If both carry the same item, I find that the prices are the same.
Like any other discount store, you have to dig to find something good. If you’re not a shopper, you won’t like Ross. My complaint is that the racks are so stuffed that you don’t have room to even move the hangers to browse.
My last trip there, I ended up with 14 pieces of clothing for about $ 125. Damn good deal if you ask me. The home section here is amazing too. Definitely more selection than the TJ up the hill.

HALLOWEEN SHOPPING REVIEW
I hit up a few places for Halloween every year like clockwork and Ross is usually on my hit-​list. Pier One is next door and I usually hit Ross first then Pier One second. This year I went to Ross, found my Halloween stuff, saw the AMAZINGLY LONG LINE and hid all my junk in the corner and went to Pier One. When I came back from Pier One, the line was gone. I swear that was the longest line I have ever seen in my life at Ross clothes store!
OK, back to the review.
Great for: Baking and Cooking and Tableware for Halloween. Wilton skull cake pans, Wilton vampire fang cookie cutters, silicone pumpkin baking molds, cupcake sprinkles, etc.
As everyone knows, Ross merchandise is really a mixed bag of junks. Sometimes you find good stuff and most times its junk, at least it is for the Halloween stuff anyway.
TIPS for finding stuff at Ross (any store location): Go early, like almost a month ahead. Go often, if you have the time and patience as they bring in stuff frequently especially early-​on. Some of my best Halloween finds have been stuff I bought in September, like my treasured Dept 56 Halloween pumpkin dish set, my Bodum ghost plate and coffee cup set and my skeleton fairy tree ornaments. If you go later, you’ll find only the dreggiest of all dreggy junks.
Last week I found some treasures but I was bit disgusted as I had already ordered the same stuff on Amazon… and here it was in the Aiea Ross for way cheaper! You just have to be prepared for potentially defective merchandise, digging around for junk and standing in ridiculously long lines to get what you want.