Mat-Co Motoring Accessories

Excellent service always bought my dash covers from for all my cars from Mat-​co never had a problem… just took my moms car on New Year’s Eve and we were lucky they had one in stock and he was nice enough to install it right away!

The worst experience ever. My boyfriend and I waited longer than the 4 – 6 week time frame that they gave us (more like 8 weeks). Bought a DashTex cover for our tacoma truck. specifically asked for all capital letters on my embroidery. Called every couple days no one bothers to give a courtesy call saying our dash cover will be late. By the time my boyfriend picked up the cover is was wrong all smaller case letters. Called a couple days later and a guy named Brian apparently was trying to help saying that I could bring in my dash cover to see what the problem was but started an argument with me. Instead of saying that he apologize for the inconvenience he decides to debate with me. What an idiot. Never again. Worst customer service. No stars is what I really wanted to give. All they care about is money. Don’t care if customer is happy.

Bought a rear cargo mat and a dash cover from Mat-​Co. The fellow cut the rear mat to size for me and put my dash cover on order. About 10 days later the cover arrived and they installed it for me with no problems. I have no complaints. They did a good job for me.

RIP OFF. I wish I never found this store. Could have saved me $ 100. Bought my car a window deflector for $ 130 here. Amazon is way cheaper. Even O’Reillys is cheaper. Should do some research before going here.

THESE GUYS ARE LIARS! DO NOT GIVE THEM ANY MONEY!
On 7÷3÷15 I ordered seat covers at Mat-​Co Aiea. I went there based on my boss’ favorable opinion of the quality of the seat covers that she purchased. She neglected to tell me the hassle she went through and the 3 – 4 months it took to get here even after asking for the manufacturer’s phone number.
My receipt says 2 – 3 months (delivery date). Salesperson was Lionel P. Tagari.
On 10/​23, 10:30am I called for an update and was told that the manufacturer was back-​ordered and to wait another 2 – 3 weeks.
10/​30, I called and spoke to a «Mark» (probably the guy with long hair) and was told it would take another 2 – 3 weeks. If it takes longer I can talk to the «manager» and get a refund or discount.
11/​5, 4:45pm. Went to the shop and spoke to Bryant N.A. Tadeo. He said «I am not giving you that number» when I asked for the manufacturing company’s phone number. He did not answer my questions about a refund. He said he would follow up with me the following morning, handed me his business card and I left but quickly returned.
I then asked who the manager was. He said «I’m going to work with you.» I asked if he was the manager and he said: «I’m the one who’s working with you.» He did say he would call me back the following morning but was generally unhelpful and uncooperative. When I mentioned all the negative reviews for Mat-​Co he simply said «mm, yeah, well…»
11/​615, 9:38am: Bryant called back. He said my seat covers are in production and should be here by next week Friday.
Finally tracked down the manufacturer, Ruff-​Tuff and got this email from them:
«This order was placed with us on 9÷28÷15. MAT-​CO is a pre-​paid account, so this order has not been released yet to production. I believe it would be best if you would contact Bryant at MAT-​CO for an explanation of his accounting. Note that I have copied him on this e-​mail. As soon as the order is released to production, we should have it made in 2 to 2 ½ weeks plus shipping. If I can be of further assistance, please let me know.»
It seems like they are trying to push their auto-​detailing part of the business by offering things like paint sealant for a ridiculous price — DON’T BUY IT!!! It also seems like the money from big orders goes to that part of the business and would explain why orders take so long.

Bought a husky liner for my new 2015 Prius. RIP-​OFF! Way cheaper AND easier to go through Amazon… especially if you have PRIME. I bought my liner for $ 189 from Matco and it was $ 82 on Amazon. Matco had poor service (never even called me that my liner and my dash cover came in). I had to keep on calling them to check and it seems they could care less even if it came in.

We ordered car seat covers for our new ford truck back in 2 – 2015 that costed over $ 400. We just recently got them in a week ago. This is already mid May. 3 months. Really? Even China is much quicker at shipping. They are car covers for heaven’s sake not some hard to manufacture material that is more difficult to ship. Mat-​Co never even offered us a discount. They just would say to us… oh we will call you when it’s in. Not very apologetic at all. Don’t custom order anything from here. You will wait 3 months to get it. I give them 2 stars because the store was ok… tidy and had car detail products you could buy.

All said and done

If I could give this place NO STARS I would !!! Horrible, Horrible, Horrible! I ordered seat covers many moons ago and no problem. Despite my husband wanting to go elsewhere we agreed to go here. Most idiotic move I have ever done. 8 –10 weeks ok no problem. 3 months later… NOTHING! What pisses me off is that we have to call them. No courtesy call. When you do call the manager is never in. Making excuses, production hasn’t started yet… WTF? I ordered 3 months ago. Manager was supposed to call on 3 occasions. Nothing!!! I truly despise this place and customer service SUCKS! Why in the HELL is this company still in business?!? IS THERE REALLY A MANAGER?!? it’s to the point I want to picket in front of this place. Who’s with me??? PLEASE NEVER ORDER FROM HERE! IF YOU WANT TO PAY FOR A PRODUCT AND NEVER GET AN ANSWER OR THE PRODUCT THEN THIS PLACE IS FOR YOU!

Expensive!!! Takes too long for your product to come in!!! I’ve ordered dash covers from them in the past. I ordered my front dash cover $ 49.99+tax & it takes 2 – 3 weeks to come in. But I also wanted to order a rear dash cover. They told me they stop making rear dash covers 6 years ago. I went online & found a place. Cheaper & it only took 3 days to come in. I paid a total of $ 46.54 for the rear dash cover, tax & shipping! So yes my rear dash cover came in 3 days just like the other company said it would. Front dash cover took 2 ½ weeks to come in & it didn’t even come in a box or bag!!! They guy just yanked the staples off & rushed through the instructions on how to apply it. Not recommending this place to anybody!!! Shop around people!!! Better deals & service online!!! Trust me!!!

Finally received a call March 20 from Mat Co, my order came in. They installed the mats for me even though they didnt know how to take out the back seats (for an Escalade) the guy really wanted to learn how to. He didn’t want to let me leave without full installation. Even though the order took 3 ½ months and their attitude towards my wait wasn’t helpful. Not returning my call when they said they would. Declaring that I can’t get a refund of my money even if the product doesn’t come in. Matco made up for the bad service by giving good service during pick up and installation.
I still won’t use them again but they did fix the wrong. Won’t recommend them either. Good luck in business.

I have ordered floor mats and a dash cover from Matco before and I received it pretty fast. But recently due to my circumstances I got a new car and my mom recently bought a new car too. My mom bought floor mats, husky cargo liner, dash covers, sun shade, and a head rest cover for both hers and mine. Dropping a lot of money on these things. We ordered these things in November and now it’s FEBURARY!!! They definitely told us 8 – 10 weeks and my mom ordered her head rest cover a week before I ordered my cargo liner. They also stated that her head rest would be in BEFORE my cargo liner. My cargo liner just came in and we are still waiting on her headrest. My bf recently went online to look at the husky cargo liner to see how much it was and saw that it doesn’t take that long for the husky liner to come in AND it’s way cheaper online.
Customer service isn’t great here. You call them and they say that they’ll call you back but they don’t. They tell you to call back because they’re busy, but they’re actually outside cleaning their car. UGH i’m just so frustrated with this company already. Waste my mom’s time and money.
Warning: don’t ever come here for your cars needs. Seems like they don’t care about their customers anymore!!! If I could I would rate this 0 stars

Came in to find a dash cover for my new car. Was greeted by the guys as soon as I walked in. Very knowledgeable and great customer service. Will definitely be returning for all my auto accessories needs.

Ordered a Covercraft Cover for my truck and paid full retail 640.00 (I like to support local business). Mat-​Co stated the cover had to be made and would take about 10 WEEKS, no problem. About 3 months pass and I call them, still on order. Fourth months in and I call them again, they relate my cover came in and I can pick it up. Mat-​Co screwed up, ordered the wrong color, I’m paying full retail, I want the color I ordered. They state they’ll return it and rush order the correct color, ok, I’m a patient person. Eight months later and still no cover! Mat-​co blames Covercraft for being slow. I get a full refund and subsequently order the cover via the Internet at
(I don’t work for them & I’m not getting paid by them). I paid 440.00 dollars (200.00) less and I get the cover in 12 DAYS (10 days was the quoted time of manufacture by Car Covers Direct, 2 days shipping) from my order date! I will never do business with Mat-​Co again!
FYI, when I ordered from Mat-​Co, they also asked me to write a check payable to «Cash,» I should have know no legit business would ask for that.

My first after market purchase after EVERY new automobile I buy is a stop at Mat-​Co for a dashboard cover, custom fit seat covers and other accessories. Now that I live on the BI, I searched and searched online and locally… I gave up and called Mat-​Co and asked them to ship it to me. I trust Mat-​co to have a custom fit to my car and the sales people are so knowledgeable. They really know their stuff (I mistakenly thought my 2013 Honda Odyssey’s dash was all grey when the guy at Mat-​Co said it was dark, like almost black. I went back and checked… HE WAS RIGHT! Never argue with them, they are right!!!) hahaha.
Love their stuff, quality and service is A+++++

They were very helpful and nice. They have good parking. Variety of fabric choices. I bought a dash bored cover for $ 62 and it was the second to best fabric available.

Specializing in custom fit fabric automotive accessories and detailing chemicals and products to help keep your «New» car looking «New» and your older vehicles nice and shiney