GameStop

It’s been a long time since I was really into gaming, I’m definitely more of a casual fan now. Because of this waning interest, I hadn’t been in a GameStop in a while. I was in just browsing the other night and was pleasantly surprised to see they also started stocking collectibles and toys (things I never grew out of)! They also had many on clearance or at least normal prices. The store was clean, great selection of games for newer users. This location is on the small side, but still ample room for merchandise. I noticed it wasn’t as well stocked as locations in town. Despite this, the staff was equally friendly and as helpful as elsewhere. I liked how quiet the store was– there were so many happy people and families browsing for games!

Monday store is slow and empty three workers and I get the one in training who moves at tortoise pace, with the other two workers slow to help him to a exchange and purchase. Then he doesn’t even give me my items I bought or my receipt… has he never shopped in his life before? I know there are a lot of people looking for jobs but these days it really is sad to see whom is employed and whom is not! Very frustrating, I will have to change to all online shopping ASAP.

Came here to get a new game for my other half. We were just browsing around at first. She’s very welcoming greeting every customer that walks in. As soon as we checked out we went to her. She gave us an insight of the game we bought. She really knows her stuff. Very knowledgable and very friendly. Give her props to know every single game here. Probably go to this place more often to get new games. Thinking of new console as well since I’m a song person. Going to go with Xbox soon to have all my consoles lined up. Anyways this place should have commission. Lol

Stachi’s the Best! She really knows how to give great customer service.
If you got any questions or help, I suggest asking her. But besides her help, I remember as a child always coming here and my brothers always bought games from this location. Better service than some other Game Stop.

My children love to come here. In fact, they ask to come here several times a week, or send me on my lunch break to pick something up for them.
The staff here is great. One exceptional employee, Joel, is a very valuable asset to this company. My middle child, who is an enthusiastic gamer, asked me to purchase a popular PS Vita game he has been waiting for.
When I went to the store, I was delighted to see the box on the shelf for the game my son wanted. I took it to the cashiers to buy, but I was told it was sold out. Joel started to call other locations to see if they had the game in stock. He was able to locate one, and instead of me driving down to the Kunia location (he asked me where I lived first), he offered to pick up a copy for me and bring it in. I got a call from him the next day letting me know he brought in the game and I could pick it up anytime.
This has been an exceptional experience for me. I wish everyone in the sales business could be as courteous as Joel. He didn’t have to go out of his way and drive so far to pick an item up, but he did. He was also very friendly and even apologized for being out of stock in the first place.
I hope a manager gets to read this review and give Joel a big pat on the back for representing!

We bought Xbox 360 controller we returned the reused ones we believed the guy saying it was tested before but both didn’t work so we just ended up going back the third time and bought brand new controllers

This review is based on the customer service we received when we tried to get a copy of a receipt from about 1 year ago. I was VERY satisfied with everyone we interacted with (we ended up talking to 4 different workers, including the person we spoke to on the phone before we showed up).
It took about 20 minutes to get the copy of the receipt but we got it! The process went as the person on the phone said it would. We got accurate information, which sadly, is very rare, so I was happy when things went smoothly.
Will be happy to do business here more often!

Located in Pearlridge Uptown 2^nd floor, this gamestop is now the only one in the mall.
I think the employees here are very blunt about wanting to help you. We brought in some games we didn’t think would be valued much and left with $ 100.
However, if you are looking for some help perusing, you probably won’t find it here. They are usually so busy at the register, they don’t have time to come out and walk the floor.
In my opinion, gamestop has a good hold on the business of trading games without much competition, but this is one of the better ones thanks to the spirit the employees share.

This gamestop is decent. pretty good compared to the other gamestops i’ve experienced around the island
good
–usually have new games
–pretty helpful service
–decent used electronics ex. phones, mp3 players etc.
bad
–overpriced/​expensive
–used games save you… five dollars usually… whomp
i’m not the biggest fan of any gamestop. shop online, much better prices. if you’re willing to wait a month or two you can get a ps4 game for thirty to forty bucks used whereas at gamestop they will often try to sell you a used game for five bucks off the original price.
I got a PS4 as a gift and it came with Call of Duty. the game was sealed and only weeks old. i tried to get a trade in. for tomb raider, assassins creed… anything! but they said I had to open the game, then only get thirty bucks for it.
I look on their shelves and they are selling the game USED for like 54.99
–_​_​_​_​–
amazon, ebay here i come.

I come here to buy video games. Really, now?
Seriously, though. I like shopping here. It’s a good place to browse, shop, check out new games and systems.
The staff is really helpful… mainly when you’re checking out. I’ve never really asked for help with other things or needed help finding whatever I’m looking for. But when I go to check out, they’re very knowledgeable. They know a lot about upcoming sales, games, events, all kinds of things.
Their prices are crazy! Sometimes, it’s just best to wait for prices to go down.
I still go to buy games when they come out. Crazy? Maybe… but at least I can play as an assassin or batman… awesome!

Joel was awesome! Helped us for over 45 minutes helping us pick the right tablet and set everything up. He was so thorough and helpful and nice. Awesome customer service as usual at this gamestop!

I live in Mililani and there is a great GameStop right across the street from my favorite Thai spot… but this is the place I go to when I want to get all up in my video game zone.
Trading and upgrading is such a breeze! Aaron and the rest of the staff know their stuff. Makes going through the whole trade in process simple and painless.
Over the past couple of weeks, with new system releases and games coming out… this has been my best experience. The lines moved quickly and the staff managed the crowds remarkably well.
Good Job, GameStop!

The only times I every come in here is with my brother or boyfriend. This time it was with Jeremy (boyfriend)… He’s shopping for his little brother’s birthday present.
XBox, Minecraft game and another controller.
We first started looking for the game… It took a while before we found the cover. Cost about $ 20. I guess that’s cheap compared to other high res games or whatever.
Then the console itself. You don’t need to bring the box up to the front, just tell the cashier, ha-​ha. The 4GB was an estimate $ 200?
Lastly, since the controllers that were out on the shelves were the rock candy light up ones or chrome, he got the wired one. I mean it’s only for that one game.
The guy that helped us out started talking about gaming. I was so lost. He also set up an rewards program thing.

I usually go to the other location in the Mall, but since the other location closed. I’m forced to come to this location.
The employees at this location try to get you to reserve every new game possible! I know they need to ask, but «NO» is No! This is why I love the other Location better, because they don’t force the issue with reserving Games.
If you don’t have to come to this Gamestop, please don’t waste your time unless you want employees to bug you about reserving games!

This was a year ago. I was shopping for myself and was looking for a certain game called Fatal Frame ll and there was a worker called Genevieve and she helped me out. She said that there weren’t any games at the moment and also told me that she could check the other stores nearby for me. I was pleased with the service she gave me. She also followed up with follow up questions in regards to my needs and I was telling her that there is a new Pokemon game that is coming out and would like to reserve a game for myself when it comes out and she quickly rang me up near the computer.
This was my first time at gamestop so she told me about the rewards club and how it works and so I signed up. Trough my whole stay here I really liked the genuine service that Genevieve had gave me. I’ll be sure to come back again soon.
Overall: Quality service, Friendly Staff, Can get pretty crazy inside the store.

I’m not a crazy stay-​up-​late-​wear-​a-​diaper-​no-​eat (damn, who could refrain from eating) kind of gamer girl. I have a DS and a Wii, and lots of apps on my phone. I only go in to Gamestop to buy games for my daughter’s DS, and I always hate doing so.
I always feel like I’m the only girl in there, and usually am. The workers are usually not helpful at all, and are for some reason intimidated by members of the opposite sex. They either will not stop bothering me or avoid me at all costs.
I think management needs to teach some kind of social skills instead of focusing so much on the technical aspects of World of Warcraft or whatever crazy ninja monkey battle game just came out.
I hate to stereotype, but I get it. You guys like Star Wars. I get it.

This will be my all time favorite and most preferable GameStop. I literally grew up going and cruising around this place from my Super Nintendo Days till today. I remember when this place was called Software Etc. Now that was the bomb. Although they move stuff and around and the technology of games and systems get updated as generations of gaming goes by, the store still has it’s swag. The staff and customer service is and are always on top of it with all of your gaming questions and needs. I always wanted to work here when I was young but I don’t think I am Gamer enough to do so despite my life long love of video games and gaming. Not only do they sell video games and systems but sometimes they sell other products like playing cards, toys, novelty, etc. The prices are decent. They always have the trade ins and used game section. They take reservations for many upcoming games. It’s video game and gaming heaven what can I say…
Unilocal 365 Challenge #101/​365

Sure, I left these guys a great review last time but the staff here is really starting to get on my nerves. I understand the fact that you push the sale for commission, etc. I get that. Though every time I come here, I always feel «pressured» into reserving a game. This has been happening for some months now. In fact, sometimes they gang up on me. Sounds stupid but really, yes, but it’s f***ing annoying.
Usually, I politely but bluntly I make it clear that I’m here for either a certain pick-​up or perhaps for a trade in. A «No Thanks», intentionally cutting them off so I can take my sh*t and go. But they always persist in pushing the sale. I am not a fan of this aggressive style of retail. Sometimes, they even follow me around the store, almost forcing me into buying something. To be quite honest, I felt like patronizing some of these guys to their face so they leave me alone, but since I’m a regular, I usually refrain. Though trust me, despite my polite ways, I can be a total pr*ck to people that annoy the crap out of me.
Sadly, it’s to where I may have to starting going out my way to other locations to get my game fix. Like I mentioned last time, the only reason why I go to this store is the convenient in and out of mall/​store configuration from the parking lot. I also hate how they try to talk to me in fake pidgin to make me feel comfortable. It just makes them look cheesy…“brah”. :B
2 Stars for September 2011
GameStop Pearlridge Uptown.

I work in the area and occasionally drop into this store to shop for used XBOX 360 games. I have a PS3 also, but prefer the box for games.
Anyways, today I went there and found a used game that seemed interesting that cost $ 17 something and took it to the counter. The person working there searched around for 2 – 3 minutes for the disk and then went to check the sales computer. After checking, he said the game had already be sold and someone «forgot» to take the box off the rack.
Huh! They must either have lame customers who don’t want the plastic game case when buying used games, or a lame employee who doesn’t put the disk from behind the counter in the plastic box when selling used games. This comment is not about the dude who was there at the time trying to find the disk.
I try to stay away from retarded people and retarded stores, so I think I’ll be shopping for used games elsewhere. Toys ‘n Joys ??

So first of all, being a girl, I’m usually one of the three-​or-​less girls that are in this store. The workers here are super helpful and helped me pick out a good microphone to use whilst kicking zombie butt in Black Ops.
This place stinks though. Literally. It smells bad. I don’t understand, most GameStops I go to smell stinky.
This place is good, but don’t go on Black Friday! You can get the same deals the next day without having to stand in line for 50 minutes!