Al Phillips The Cleaners

Their VIP service rocks. Just drop off the bag and run. A real time saver! Over all, I’m pleased with the quality of the wash and press service. The one thing missing from their aiea location is tailoring and clothing repair (like missing button) services. If they do this, they should put a sign up advertising it.

Love April the next best employee next to bernie. We’ve been coming here since 1992. Would love to have an al Philips on the west side Ewa Beach Kapolei area would be much more convenient.

I’ve been to several different cleaners and by far, this is my favorite. For several reasons:
#1 — They give a Law Enforcement discount
#2 — Convenient location (inside the Waimalu shopping plaza)
#3 — They specialize in HPD uniforms so my creases are always perfect
#4 — their turnaround is pretty quick. Usually the next day after 5pm (depending on the time you drop it off)
#5 — if you pay on drop off, you can pick up and go on pickup.
I stopped going to the other cleaners (can’t mention any names) because my pants always came back double creased. I always check my creases when I pick them up and so far… These guys have done a good job. I can’t speak for ALL Al Phillips because I have had a few bad experiences with the other locations. So far, Waimalu has been my favorite.
Also, the girls that work here are super duper nice! They are quick and they always make it a pleasure coming in.

Overall experience is great! But I had them redo my pants 2x for double lining them. Hubby didn’t like it but Al Philips fixed the problem and it was free! Thank you customer service ladies!

I don’t come as often, but when I do need dry cleaning, this is the place I always bring my clothes. The staff are always friendly and helpful. They always greet you when you walk in the door. The service is excellent, and I never had any problems when I pick up my items. This is my dry cleaning for life. Keep up the good work and keep on smiling, you always put a smile on my face when I leave.

love going to ala moana AL PHILLIPS All the girls are so friendly there got to see
peggy and always enjoying talking story with her, she is always so helpful as well!
and as always have to say how much i like the sweet lady that does the alterations! :)

LOVE THIS PLACE! We’ve been coming here to get my husbands uniform cleaned and altered for about a year now and the girls are so nice and polite and because we’ve been going there for a while now they know both my husband and I so when we walk it they’re already on it. sometimes we even forget that we have something there but they dont =) We like this place better than the one on base or at the NEX because of the quick turn around time. If you’re in the military and need your uniform in 1 day this is the place to go not to mention its only $ 7 to get it cleaned.

I’ve been coming almost weekly here since 2007 (with a couple year lapse because I moved to the mainland) and have always had an excellent experience! The staff has always been extremely friendly and, honestly, is probably the main reason why I always come back! Of course, the quick service provided makes Al Phillips in Waimalu the ideal dry cleaners for me!

I’ve been coming here for 3 years now and they always do a good job on my clothes and the price is pretty good. The staff is always friendly. I have tried other dry cleaners that are closer to where I live and their service just want up to par with Al Phillips. My clothes are always done quickly. If you need a dry cleaner you should check them out!

Drop off my jeans twice a month on Saturdays. The weekend crew are pleasant and helpful. They always put in the crease in the jeans and the correct amount of starch

Service is very friendly and fast! Been going there for years.

Bought a super saver card on living social so I could use it for my military uniforms only to find out you can’t use the card for military uniforms… then I bring in civilian clothes with my card in hand and when I pick it up they say I didn’t «present» the card when i dropped it off so I can’t use it… had to pay regular price… some crooks over here… overpriced anyway…

So you know when you have to have your Blues ready in 48 hours or else? Run to the nearest dry cleaner! RUN!
Which is what I did, and viola! Al Phillips was in between Starbucks and Safeway. The lady really helped me, she pointed out that my pants had holes from moths and my shirt was stained yellow from sweat and humidity (don’t judge me!) and instead of taking them and cleaning them anyway she gave them back and told me how to prevent it in the future.
They also have same-​day dry cleaning, which is a total life saver. For my skirt, jacket, long sleeve shirt and hat it was a whopping $ 24.
Solid.

I’ve been taking my lab coats to Al Phillips for the last year-​and-​a-​half, and have been very happy with the quality of their service. The price is very reasonable, too. Strongly recommended.

Ehh…
They do a very average job and are above average priced. Service is nice enough. Friendly ladies.
I’ve also had them patch a hole in one of my pants. But only ONE time. The quality was not very good. Was not a cleanly sewn seam, and it was pricey.
Not great, but they get the job done. I only keep coming back because they are just too conveniently located for me.
I had to bump up to a three. The lady that i see most of the time when I go is just too nice!

Super fast and friendly service here! Do all my dry cleaning here and same day service is great!

Great customer service… been there a few times and built a rapport w/​«Bernie» who provides excellent service every time I go there to pick up my uniform.
Prices and pick up schedule is convenient, especially where I live.
Keep up the good work & great customer service!

Came to pick up my husband’s Aloha shirts this afternoon. I’m not sure what her name is, but the gal that was working tonight (8÷14÷13) is always so friendly. Always has a smile, very courteous, and great service. The cleaning is always done right and in a timely fashion.

My husband has uniforms that need cleaned each week, and we have been coming here since he first needed them taken care of. The employees are always very friendly and helpful, the service is good, and we’ve never had a problem with his dry cleaning! In fact, we know a LOT of people who take their business here as well. I’m a big believer in treating people the way I want to be treated, so I’ve always had great experiences here. We’ll be coming here for YEARS. Thanks, guys!
⁴⁄₃₁ Unilocal Review October Challenge

They have always performed above and beyond. I’ve had them repair some basic tears and stuff in my clothing, and they always do a great job with alterations. They were able to seriously reduce an old stain on my husband’s shirt. When I mention I have a coupon for 20% off more than 5 items (usually because I’ve brought in like 10), they will bump it up to 30% off. So it is clear that they care about their customers and want to build customer loyalty. They also do next day pick up, which is nice if you need stuff quickly.
However, I couldn’t give them more stars because they are expensive! Even with 30% off, the 8 items (mostly dresses and a couple of blousey tops) I dropped off yesterday cost me $ 73 to dry clean. And only one item had to be pre treated! $ 9 per item, after a 30% discount is a bit much. What is crazy is I dropped off my husband’s entire doctoring wardrobe of about 20 button down shirts and several pants and that was in the $ 150 range, WITHOUT a discount! I don’t know, maybe I am remembering how much each drop off has cost incorrectly, but I feel like there was a major disparity between a few of my dresses and a ton of men’s shirts. While they always do a great job and I actually really love this dry cleaner, I don’t know that I can afford them for much longer!