AAA Gold Exchange

Seller beware of the good reviews on this site. This is not the best place to sell your gold. I took a necklace in here that I weighed before I came in and it weighed 3.5 grams and they put it on there scale that said it only weighed 2.5 grams. There scale is wrong and adjusted to take a gram off right from the start. Even the worker suggested for me to shop around that I could get more for my item so what does that tell you?!? I took it next door to the loan cash for gold place and they offered me almost $ 10’dollars more. And kama’aina Metals offered even more. Please shop around before you let these people rip you off.

Terrible customer service! There was only one male worker who made it obvious that he hated his job, he didn’t even introduce himself or explain the process to me. He offered me $ 27 for a pair of my diamond earrings and $ 150 for my gold Hawaiian bracelet. He threw in the 10% for mentioning Unilocal,whoopee. I don’t know if he was trying to take advantage of me because I’m young, but I’m not that stupid. I then went to Kamaaina Metals and Jewelry a couple blocks down who offered me WAY more. You’d think that AAA Gold Exchange would uphold their statement of offering the highest payouts and overall total experience. Definitely not going back there again! I’d give it zero stars if I could post this w/​o having to check the required box above

Friendly and professional. The woman (I didn’t get her name) explained each process step by step. I got my quote and wanted to stop by one more place but the manager overheard me and wanted to make a deal. I’ve already gone to three other places, was a little tired and this was the highest price by far. To save me the trouble, we made a deal I couldn’t refuse. And what’s even better? You can cash your check right across the street since their account is at ASB!

Just like the reviews say, the staff here are very friendly & knowledgeable. They explain everything they’re doing & what the process is. They even do a before estimate & a final estimate to ensure accuracy. You also get an added bonus for being a returning customer. Totally recommend going her for fast, friendly, expert service without getting ripped off!

Very friendly quick fair price comfortable surroundings. If you need to sell gold come here. This mall is laid out funny but it is the closest store to the bus stop across from the American Savings and Loan.

Great service and price. Bianca explained exactly how she tests gold. Would highly recommend going to AAA Gold Exchange if you want to sell your gold.

Awesome cash for jewelry exchange! My first time selling and Amber was so professional. Just started learning the process of how it all works and have been to other places to get quotes. I know the price of gold fluctuates daily and I was told i should price around and take the best offer. AAA gave me $ 900 more than what another establishment was offering me on the exact same day!

Fast service and top dollar paid. No need to go elsewhere. Check out the website for actual daily prices paid for gold per gram (14k).

This was my first time selling gold. I came here because of all the good reviews on Unilocal.BTW, they give you credit for saying you found them on Unilocal,which is a plus. However, I’m pretty sure I got low-​balled. Yes, it was my choice to come to this place, and I was under no pressure to give them my things.
One of the pieces I had was not clearly marked on the karat. The guy did not grab out a magnifying glass or anything to try to further determine what it was, he just said 14, and that was that. I’m almost certain it was 18.
He had a stone that he swipes the gold on and uses some sort of acid to also try and determine the karat further. I’m pretty sure he didn’t swipe my shit, I had two pieces, and all of the sudden this stone with THREE swipe marks appears, and I didn’t see him do shit to the thing. It was just there, like magic or something. BAM. So he puts the gold acid or whatever the heck it is on there and shows me, and explains what he doing, but only gave me a quick look, so I couldn’t see if there was anything special happening.
I can’t remember the guys name, I think it was Brian. So if he’s there, and you have good gold that is not 100% clear on the marking, go somewhere else. I was totally unhappy with what transpired in that store yesterday, and I feel like I sold my soul to the devil for an unfair price.

Went to this place because of the reviews on Unilocal.Bianca helped me out and explained the process and tested each piece of jewelry I had. Also got a bonus for mentioning that I heard of them through Unilocal.Great customer service and I will definitely be back.

Came here this past Monday. It was my first time selling Gold. Worked with Scott, who kindly explained to me how the process works. Learned so much while he was pricing my exchange and got an AWESOME payment plus extra being military! Best part was it was so quick!
Thanks so much Scott and AAA. Will be back soon!

The staff there is awesome. My sister and I went there twice and both staff personnel were polite and precise on testing each of our items we brought. Their payout on gold, silver, platinum, and diamonds are great. Thanks AAA!!!

We’ve been consolidating, downsizing, and cleaning out the clutter which meant the uncovering of a lot of forgotten pieces of jewelry. I did some research online and found AAA Gold Exchange to have the most informative website and was conveniently located. Our experience with Bianca was the five star experience. She was professional, informative throughout the entire process (metal and acid tests), and even allowed us to take a moment to think things through.

I’m not sure exactly what AAA stands for… but if I were to assign meanings they would be Amiable Appropriate Accommodating. Bianca was welcoming and friendly. She conducted verification tests in front of me– explaining every step – and helped me understand how the value of exchange is determined. Thank you so much for the outstanding customer service and educational experience, Bianca!

I would reccomend this as the only place to go to sell your jewelry. Bianca was so sweet and prefessional. She explained everything step by step while making it interesting and time efficient and gave me a little extra bonus as well. I have gotten quotes before from other places and AAA Gold Exchange definitely paid me top price. It was a great experience with top notch customer service. Thanks Bianca!

I’ve been to the Wedding Ring Shop twice now; first time here at AAA Gold Exchange. I am a believer, this establishment pays top dollars on your old gold jewelry and gives you 10% bonuses for referrals, or whatever extra they can accommodate you with. Broker explains everything to you, so there is no questions or doubts, and no pressure to sell. Had to wait about 45 minutes, because there was only one Broker on the floor. Would have rated this establishment higher but there was not enough chairs for customers waiting; only one sofa. No music in the store; at least something to break the silence.
For top dollars paid, I would absolutely return in the future

Am currently selling my gold here. Scott has been extremely helpful and polite. They not only gave me THE top price, they added on bonuses for every little thing you can imagine. I checked around and got a few other estimates, and Scott matched the top bid. He took his time explaining every step of the verification process and really made the experience fun and informative. I’m going to scour my house and see if I have anything else to take here. Well done!