Panda Express

This is the worst Panda Express I’ve ever been to. The service was fine. The food was. Bad. Maybe I went in on an off day? But the broccoli had a funny taste to it. The fried rice was gross. It looks like they didn’t refresh any of the plates and served me yesterday’s dishes. Disgusting.

This is a great Panda Express location! The people working behind the counter are always happy, and very patient when it comes to the more complicated orders. The restaurant is clean and never busy to the point of having to wait too long for food. Its a great quick meal to grab for kids or for take out. I definitely recommend getting the orange chicken with whatever sides you please, definitely something they’re known for!

IF YOU WANT DIRTY HANDS TOUCH YOUR FOOD, THEN GO TO PANDA EXPRESS IN AGOURA HILLS ! I stop by at the Panda Express on Canwood in Agoura hills at around 9 pm April 8, 2016. I notice when i was going into the restaurant an employee of the restaurant, coming from his car in the parking lot walking into the restaurant. I ask «if they could make me some fresh chow mein?» I was told yes, and this men that came from his car into the restaurant pull out some noodles from a bag with his hands (without any goves on) and some other items that mixes with the chow mein. I ask,” if it could be possible he could put some plastic gloves on? «And i was told «oh no here we dont put on gloves when we cook» and the 3 employees seem to pride themselves on that, and while telling me that «they don’t wear gloves» the men that was cooking my food took his cell phone out of his pocket and start doing whatever with it, maybe txt, and only God kniws what germs that are on that phone, since most people don’t wash their cell phone. So i walk out prety discusted, i would never recommended this restaurant and i wish the health department would pay them a visit. I am force to give them one star in order to post my comment, but they dont deserve one star, they deserve no star!!! Denyse Leblanc

Absolutely disgusted by the service received. You would believe that their employees receive training on handling food and that the rules would be enforced. Clearly that’s not the case one of their employees Saul after cleaning some food off the ground didn’t not wash his hands before handling food that would be consumed by the clients. Extremely appalled by this establishment.

I went in right after the lunch rush hour and the food and portions were great. Everything was fresh and delicious. The employees did a top notch job.

Worst customer experience ever!!! Went in last night, 15 minutes BEFORE closing. Everything was gone, but a few items, NO orange chicken, really? The food area was ready for close. I asked if they were open, and the girl said yes. I asked if they could make the menu items, she said no! only what we have left. She said it would take 8 minutes, with a disapproving attitude, as if she was doing me a favor, but obviously did not want to take time for me. The guy in the back was busy cleaning. I personally don’t like the taste of food and cleaning products. I asked one more time, are you open. she said «yes» I walked out.
It is not right to post hours of operation, and not serve everything within those hours.
Owner — if this is how you run this business — it won’t last. Hire people that care about customers, not the clock. fyi — HABIT next door was awesome. They stay open 5 minutes after close to make sure they can serve their cutovers.

Horrible! They never open on time, never have fresh food, bad customer service. Lost my bussiness forever. Will gladly take my money to the one off lindero.

I honestly don’t understand the bitching about this place, it’s not bad. If your in the mood for Panda, you’re good here

Do not go towards the later part of the evening. Let me first try to find something positive to say. THERE IS NOTHING POSITIVE TO SAY. !
I went in an hour before closing and they were already taking the food away.
Not one staff member said hello even when we walked in. The tables were filthy and when I did get my food, the chicken was HARD. I asked who was the manager and they all looked liked I asked for the immigration man.
I am a quiet person but this time, I voiced myself (no curse words) but insisted I get my money back. They asked if I wanted something else. ARE YOU KIDDING.
Finally I got my money back and then realized that the staff NEVER EVEN WASHED THEIR HANDS. PEOPLE DONT BE BLINDED BY THE FACT SOME WEAR GLOVES. THEY STILL TOUCH EVERYTHING AND EVEN SAW THE LADY PICK UP SOMETHING ON THE FLOOR AND THEN SERVE THE FOOD. I like to give 5 stars but this one doesn’t even deserve the one star. NEVER WILL I EVEN GO IN THERE. DID I SAY NEVER. When I went to the Panda Express on Lindero, a girl who speaks english said HELLO with a smile. Place was really clean and many people were in there. There must be different owners.

I should know better than to expect quick and cheap Chinese to taste anything but … I was jonsing for Chinese after work and decided upon The Panda. I ordered up the Fried Rice which tasted old, the Orange Chicken, which was so chewey and sticky with sauce it was nearly tossed out if I wasn’t starving. The Chicken Teriyaki was passable for grilled chicken and the egg roll was cold and tough. I ate most of it again because I was hungry and I couldn’t find a server or cashier to complain to. They seemed to have disappeared after they served me. Creepy. The food tasted at 5:30 to be old food and just kept warm until they coud dish it out. Pass on the Panda at this location.

The reason I am giving this three stars is because I don’t like all of their food. At first I gave this restaurant four stars but I soon became bored of the food I normally got by I soon discovered that the other food here is not very tasty. Along with this the workers don’t say anything to you and make the experience and environment belong.

– BE CAREFUL, THEY SERVE METAL IN THEIR FOOD!!! –
We discovered a huge piece of metal, which was mixed into the chow mein. This could have severely injured me. I contacted their corporate office and they could careless. Worst customer service. I used to love Panda Express, NEVER AGAIN!!! Don’t risk your life and instead eat at an establishment which values your health and safety, Panda Express doesn’t !!!

I just waited in line with 3 people working and not one person said hello or I will be right with you. Take a guess where I am now? At the Habit where they greeted me right when I walked in, not to mention the food at panda looked like it was under the hot lamp ALL DAY! Beat it panda, I won’t be seeing you again

Stopped in here for a quick bit to eat a client was already there and offered to buy me lunch. ha! some one bought me lunch sweet!
I had Mushroom Chicken it is marinated diced chicken, sliced zucchini and button mushrooms, all tossed in the wok with a mild ginger soy sauce. good stuff
i also had. Black Pepper Chicken with marinated diced chicken, chopped celery, sliced onions and fresh ground black pepper, tossed in the wok with a mild ginger soy sauce. yummy! not spicy as stated though.
I had Fried Rice it was steamed white rice that is tossed in the wok with soy sauce, scrambled eggs, green peas, carrots and chopped green onions.
The place was clean and the staff was very nice and friendly
I ate fast and forgot to snap some pix of my plate but it was pretty good food.
I’m hoping the food is consistently good throughout the chain as I definitely will have to give them a second try.
.

yup yip yep, definitely became a fan yesterday with their Special of Pork
Rib’s…yummmm, succulent tender sweet & sour, hell i’d give these rib’s
a 5.0 stars,…also ordered broccoli /​beef combo, their fried rice is veeery
niiiice, especially for a fast food joint,…since my fav chinese in the area is
now closed, i was having difficulties finding a new chinese venue, there’s
quite a few chinese joints in Agoura Hills, but not happy with their menu’s?
so now i can drive a few blocks and hit Panda Express, it’s clean, service
is fast and efficient, friendly staff, wow… now i guess i’m sold on this Fast
Food Chinese chain, best score a 4.5 rating… not bad, not bad !!!

*** Pit stop review (Agoura Hills) ***
I dropped by this location to grab a quick lunch. The food tasted better than usual. Maybe it was because I was among the first people through the doors as it just opened for the day. The Panda Express always gets their formula right throughout the store. The food has been always consistently good. The restaurant is always consistently clean. These are great traits to always get right Panda Express!
Food = great (as expected)
Seating area = clean
Service = friendly
Restroom = clean

I came here recently and clumsily spilled my food and drink on the floor. I felt terrible but without a word the staff immediately cleaned it up and got me a new plate free of charge (even though I implored them to let me pay). They were so friendly and helpful, they really handled the whole situation well

If you are reading these reviews that probably means you’re trying to find a reason to go. Look, if you want a great place to eat you honestly won’t go wrong with this place. It’s great for kids! Also, try the brown rice. I loved the chow Mein but the the fried rice is the best. As for the drinks, choose the Sobe drink it looks green. So, what are you waiting for?

Overpriced and disgusting. I swore I would never eat here again and after being in a pinch I succumbed to my own weakness for speed and convenience only to suffer another round of regret and vomiting. Not only is this place Way OVERPRICED, but it hardly qualifies for real food and causes one to reject having eaten there again. I absolutely REGRET having gone in their door once again only to swear by my wretched stomach at 1 AM to NEVER EVER go back in this dump ever again. STAY AWAY. It is not real food. You are better off eating at the VA cafeteria.

The only reason I’m not updating this with a one star, is the other employees that have helped me here were really nice.
Called at 10:39am a few minutes after they opened, while in the car to order. Asked if I could get something ready because I was picking something up. Lady on the phone was kinda rude. She was more rude in person, and charged us for an extra cream cheese Rangoon. So annoyingly addicted to those things, now what am I going to do when I want one :[