Agoura-West Valley Pediatric Medical Group

We Spent years there with my 2 kids, to only be disappointed; I do suggest you question there diagnosis and get 2^nd opinions. They also do not like you questioning their bill, when they over charge you, or charge you on top of what is normally covered and paid to them by your insurance company for standard physicals.

Dr. Tolcher and his team are very compassionate, smart and provide top notch medical care for children. Dr. Tolcher is up to date on medical research and is willing to consider new information. We have been patients for over 5 years. I will never forget when Dr. Tolcher checked in on my son in the NICU, and made time to call me about his progress. Agoura-​West Valley Pediatric always makes time for our surprise medical issues, and their staff is courteous, responsible, personable, and responsive. I actually enjoy getting to chat with the nurses. I have never had a problem receiving a call from the on call doctor after hours. I have recommended Agoura West Valley Pediatrics to my friends and will continue to do so.

If I could give Dr. Bromberg 1 million stars I would. We feel so fortunate to have him as our daughter’s pediatrician. He is patient, kind, and extremely competent. I simply cannot think of enough adjectives to describe how much we adore him. The other doctors in the practice are excellent too, but we prefer to exclusively see Dr. Bromberg if we can.
The office staff is also phenomenal. Very happy here.

We were referred to Dr. Spaulding and unfortunately we were not able to see him so my review may have been better if we had. We did not receive any of the information a previous review mentions. The Agoura office has no separate waiting area for sick and well kids which for a mom of a two week old was a HUGE minus. Then we proceeding to wait 40 minutes in the waiting area where both sick and well kids are with a fussy two week old who keep in mind eats every 2 hours. At this point it’s almost feeding time and we still haven’t seen the Dr. Finally get in to see the Dr. who was not offering any information to us new parents and when I did ask a question about my newborn crying non-​stop all night and throwing up everywhere every time we lay him down flat, was told to stop drinking caffeine. I responded I did not have caffeine for the past 3 weeks, one of which was spent entirely in the hospital, and I in return received an eye roll! We are parents for only two weeks, we don’t have questions yet and don’t know what to ask, whereas pediatricians routinely see newborns at 2 weeks, one month and 2 months — you should have a set of questions you ask at each of these routine appointments to make sure the newborn is doing ok, and IF the parents do have questions, don’t dismiss them as not important. The time I waited to see the Dr. was 4x longer than the amount of time we spent with the Dr. I prefer to drive my newborn for an hour and a half to his original pediatrician who cared and was an encyclopedia of knowledge, than deal with a place that appears to have no respect for newborns or new parents. Being open on Saturdays is amazing however — extra star for that.

The pediatrician we chose before our son arrived took far over 24 hours to visit at the hospital when he was born. 15+ hours post birth it took a nurse to recognize a problem and tell us that our son needed surgery. We made another call into Agoura-​West to check on the doctor’s arrival time. 15 hours later, the doctor arrived and spent a very short amount of time with us. Needless to say we moved on to another pediatrician and are very happy.
Unfortunately, months after parting ways with Agoura-​West, we got a very suspect high bill from the office. I called to work with their billing department who it turned out failed to charge our second insurance… they said it was their policy not to charge multiple insurances (though when we primarily spoke with them they said they did). We resent them the EOB paperwork and thought that fixed the situation, until another bill came for the exact same large amount. Finally I made a third — angry — call to their office and they admitted the second insurance *just* went through — after they sent us bills for much higher amounts. I have no idea if they would have reimbursed us the difference, but at least over the phone, it seemed like over-​billing was no big deal to them.

Love love love. My daughters love the doctors and the staff. The office is clean and I can always get an appointment.

I’m usually a Unilocal «lurker» and not a «contributor», but after I saw a 1 star review that specifically identified Dr. Bromberg, I felt compelled to provide my experience. We’ve been seeing Dr. Bromberg since my twins were born (for 2.5 years now). He’s our doctor of choice and we will travel to whichever office he is working in just to see him. However, when he’s not available we appreciate the fact that we can see one of the many doctors in this practice– even on a Saturday. We’ve seen Dr. Gingold and Dr. Spaulding and have been satisfied with both. Dr. Bromberg has always been VERY patient with us (imagine 2 screaming and uncooperative infants/​toddlers in one room) and we’ve NEVER felt rushed (they would let us stay in the room afterwards to feed/​comfort the kids instead of rushing us out of the room for the next patient)! I especially like him because he would entertain all of our crazy questions about homeopathic remedies like using nasal irrigation for sinus problems and gripe water for colic and his focus is to make sure that when he writes a prescription for medication (such as antibiotics) that he’s comfortable that the medication is necessary. So, yes, we’ve had follow-​up visits because he’ll ask that we watch the symptoms to see if they improve without medication. But, we appreciate that! We also appreciate that when there’s a true emergency that he’s experienced enough to rush us to a hospital with a dedicated pediatric ward (not just the nearest hospital that didn’t have a pediatric ward) because our daughter had an oneset of sudden infection and fever. It ended up being a situation where she had to have surgery! And Dr. Bromberg even stopped by to visit us in the hospital (for one visit his wife was in the car because they were on their way back from a trip!). So, we give DR. BROMBERG 5 stars!!! Another thing I also really appreciate about this office is that you can get phone advice! Yes, you may be on hold for awhile, as another reviewer complained about, but I’ve found that the ladies that provide the phone advice are very knowledgeable and sometimes they would just advise me over the phone and other times they would recommend that we come in to see the doctor. As a mom with 2 young children, I really appreciate the many ways that this practice allows for us to get the medical care we need!

I like the Drs here.

This was the first time we visited this pediatrics group. We saw Dr. Bromberg and I would definitely NOT recommend him. He spent very little time with us and gave me the impression that he was in a rush and just wanted to get in and get out. As a parent, you want to be educated and understand what is wrong with your child. I felt that the only way I got any information was to keep asking questions. It was literally like pulling teeth. He did however, not forget to ask for a follow up visit.
Being cautious for my child, we did go back for the follow up visit, only to experience the same rush demeanor, lack of communication, and again requesting for another follow up visit. I again left feeling like he cared more about «follow up» visits then the care of my child. Needless to say, we did not go back and my child is just fine.
The pediatrics office is huge with many patients. If you go, you will just be another number. If you do chose to go here, skip Dr. Bromberg. You have been warned.

Excellent doctors. Would recommend Dr Spaulding to everyone. He has always called back quickly after a call in, and never rushes us as patients with our kids. It is important to comfort the parent and the entire office is excellent. A must have pediatric group.

Awesome Doctors and professional staff! If your little one is sick they will squeeze you in and more importantly they are open Saturday mornings until 12 pm. Most doctor’s offices are closed on weekends and you end up at an expensive child emergency office for them to get treated. Not good if they have a painful ear infection or high fever and need antibiotics.
We see Dr. Tolcer and Dr Cosmer and they are excellent and thorough. They provide you with informational hand outs that explain what your little one should be doing from newborn to toddlers age as far as sensory skills and what you should be feeding them as they grow, I think it is very beneficial especially if your a first time mom. I love that they also give you a handout explaining the shots your child is getting. They keep you informed. This office is very popular so some of the Doctor’s you need to book months in advance but you can see other doctors in the office too if you need a quicker appointment. Your not required to see the same Doctor every time. You can look up on their website and see the history of each Doctor too.
We had a bad experience with our last Pediatrician in the Agoura area and I couldn’t be more happier to have made the switch to this office.