Discount Tire Store – Acworth, GA

I generally like this tire store, and I have posted a satisfactory review in the past. Recently, my opinions have changed. This is a tire store, and I think it is rather customary that tire stores try their hardest to make a sale. I didn’t think this was true at Discount Tire of Acworth until very recently. Okay, my tires were in «really bad» condition according to the tech, but get this, they wanted to buy them back from me. That doesn’t make a lot of sense. Don’t make small talk with these guys. They will interrogate you with small talk about cars in general and your vehicle, and then tell you they cannot service your vehicle based on the questions they asked you. This is a typical tire store ploy to make a sale. I generally like Discount Tire, they are definitely better than your average tire store, but keep in mind that they are still just a tire store…

this review is mostly about Discount tires rebate program.
we have used Discount tire for many years on all of your car and the service has always been good. this last visit we came in because of a $ 200 (2x$ 100) rebate on Yokohama tires. I am certain no one at Discount Tire was trying to deceive us. But the end result was we did not get the promiced or advertised $ 200 rebate and no one takes any responsibility and the system is set up to defeat us from the start. one rebate never showed up after may attempts to get resolved and the other came as a Visa debit card which is being rejected by merchants.
I like the tires and the people but this just leaves a sour taste in you and this will probably be out last visit. Bottom line… if the rebate program works for you fine… but if for some reason the system messes up. no one live to talk to.

I have used the Discount Tire in Acworth several times in the last couple of years to both buy wheels and tires and repair a couple of tires. I have never been to a more customer service oriented automotive facility in my life. Just as an example I perform most of the maintenance on my car and when I needed to change my brakes I was unable to find the adapter for my locking lugs. I took the car to Discount Tire to see if they could find an adapter or remove them. They did not have an adapter but they removed them in 15 minutes and charged me absolutely nothing while thanking me for choosing Discount Tire. I can think of several of my neighbors that have had the same type of experience … I would highly recommend Discount Tire in Acworth to anyone needing a tire service of any sort.

My new favorite tire resource is Discount Tire. Ron Stutzman and his team helped me out in very short notice with new tires for my car. They listened to my specific needs (an older van that did not need the most expensive tires) and matched me up with the right tires, right price and superior customer service. Thank you!

Went in for a pair of tires… they were busy… it was Saturday morning. But not one person acknowledged my presence in the shop for 10 minutes… so I took my business to Pep Boys… might want to at least say… «be with you in a minute.»

I had a slow leak in my run flat tire (ironic) and after going to two other tire stores and being told a run flat tire cannot be repaired only replaced-​to the tune of $ 225.00, I had reached my patience limit and was scared I wouldn’t make it home. I called Discount Tire at 6:05, knowing they were closed, but surprisingly, Ron answered the phone. I told him my mild dilemma and he told me to come in immediately.
I got there within 15 minutes and was immediately greeted by Brett. I wasn’t rushed as I was checking in nor was I given dirty looks by the several techs that walked by considering it was now 20 minutes past the time they normally close. Brett was friendly, talked me through the pros and cons and took my little Cooper to the back.
Within 20 minutes my car was done. Brett came in with a smile, handed me back my keys and told me the service was free. I could have fallen over! Not only did I keep them 45 minutes late but now my service was free and the techs were still smiling?! Wow!
I will definitely be back to Discount Tire. Ron was gracious in allowing me to come in after hours and Brett was helpful and so fast fixing the tire. I was at home in their service center with a cup of Keurig coffee and the friendly banter from the techs. Thank you, Ron and Brett for welcoming me and making me feel so comfortable during such a stressful situation.

I bought 4 new tires a couple of weeks ago. Shortly after wards the car sounded like it was a plain about to take off. I was told it was noise from the new tires. I called Tim at Discount Tire and he said bring it in and they would be happy to replace the tires, or do whatever I wanted. I brought it in and Dimitrius and I took it for a test drive. We were barely down the street and he said the bearing (s) are bad. Sure enough, I had the car checked out the nest day and they were bad!!!
I have bought many tires from them for our various vehicles. They offer the warranty, not push (and to the reviewer below, I am a woman!) I am a Realtor and I buy the warranty for the vehicle that I use for work and have benefited from having the warranty every time due to getting nails in the tires from new construction home sites. I rarely buy warranties, but theirs has paid off on that vehicle.
They get you in and out rather quickly if you have an appointment. These guys are very honest and will match any other dealer’s price.

Best tire store ever! Ron (manager) keeps things moving. The prices are really competitive and they will do whatever it takes to make the customer happy.
Sure they try to sell the road hazard plan but it’s worth every penny. Today, I had a tire that would not balance. They put on a new $ 200 tire free! In the past they replaced two other tires that were cut by metal on the road… free. Taylor is one of their best tire installers. He is one reason I keep coming back. Highly recommend!
To the last reviewer… yes they do have Wi-​Fi and fresh (single brew) coffee.

Nothing special here. No coffee service or WiFi, but they do have free bottled water. 4 tires mounted and balanced in about 30 minutes. Not bad! Nice guys but I guess they could be a little imposing as the salesmen are on the «meaty» side. Listened to them hard sell the tire warranty to a few women while I waited for my tires. Funny that they didn’t even mention the added warranty cost when I came in for mine. Asked them to remove it and they didn’t even blink. I guess they think women are easy targets… My advice: never take any extended warranty, and don’t tolerate the «hard sell» from anyone.