As a former New Yorker, I have… trust issues when it comes to mechanics. I can happily say Pinehawk is a great shop. I’ve relied on them 7 years without complaint. Quality work, thorough, quick, honest: that’s not how I’m used to describing mechanics. Pricing is competitive for the region. They price parts & estimate labor for you beforehand, so you can get a second opinion or check prices elsewhere. Not once have they charged me more for parts than what I could find online. They offer refurbished or salvaged parts(if they can find them available) and they’ll also use parts you bring in yourself. If, like me, you can’t always afford all your repairs, they’ll tell you what needs fixing immediately, what can wait, and what’s optional. They’re always up-to-date with TSB’s. One time, my dead battery had, unbeknownst to me, actually been recalled. They got a free replacement from the manufacturer — and didn’t even charge for the installation. Side note: They have a massive lot! I’ve never been charged for picking my car up a few days late. Finally, customer service is much better since Jamie started working the front desk. I do miss Ed though, the old guy who ran the place, but I think his son took over, so I’m not too worried about it going downhill.
CJ M.
Classificação do local: 4 Absecon, NJ
Good work, honest and fair pricing. Don’t go here for customer service or to feel pampered. If you need auto repair and can’t handle it yourself, swing by here and get quality work done. Don’t go to a dealer for repairs unless you have a warranty.