XO Burgers and Steaks

Dry steak, sloppy fries, disturbingly red chicken wings and untasty salad!
The atmosphere was lacking and service was below average!
All in all — super disappointing!

The location is convenient, the décor is cozy and tends to draw a lot of people on dates. Service was also decent enough. Friendly, chipper, and decently attentive. I opted for their normal burger which runs around 99 DKK with a side of Onion Rings which where 30 KR (it’s one of those places pulling the whole obnoxious charge for a burger, charge for a fries, charge for sauce routines). Then a large coke, for which they pull the age old over-​priced stunt charging well over 50kr for it. The meat in the burger was properly cooked and high quality. The rest of the burger was unremarkable with an ok-​bun. It was toasted, which I’m not a fan of, and nothing special one way or the other.
The onion rings were very good when fresh, but a full order of onion rings as a side resulted in a grand total of five normal-​sized onion rings.
The real killer though was the 50 minutes from the time we ordered to when our food arrived. All for a relatively simple order: 3 burgers, 2 orders of french fries and 2 orders of onion rings. The restaurant was busy, but not terribly busy and it was obvious the kitchen was just painfully slow.
Due to the ambiance and location it also seems a very popular place for first and second dates… though from the look of it, most of those dates were disastrous.
With so many burger places around town, these guys may have a decent enough burger, but everything else about the experience falls on its face.

Wow I was here this summer. And I really hope the ‘real chef’ was on vacation because my burger was rather raw then medium and it wasn’t just mine.
What made me more sad was a lady who was sitting outside with her friends made the waitress return her dish TWICE and the third time she didn’t want to eat anymore. She was really pissed I could tell. It was either raw or something because I saw her cut off the meat and rolling her eyes. It was just terrible to look at if a person is just hungry and cant enjoy the food while the rest of the group is eating.
Nope. Won’t return. Too bad.

I would give it more stars for the service, but the food is just good, not great. We ordered burgers and a side of fries and chicken wings. The portions are huge, but the food needed more seasoning. The wings were drenched with a bottle of barbecue sauce. The burgers had nothing more than salt and maybe a little pepper to season them. I’ve had a better burger at a fast food joint for less than half the price.

The décor is nice and cozy. The burgers selection is pretty good, but the buns are just airy white buns, I ate my burger without the bun. Service was pretty good and they did switch my friends burger for chicken even though he forgot to ask for chicken. Though when I asked for tap water, even though I also ordered a coke, they said they only serve bottled water… That’s something that really bugs me… Especially here in DK where the tap water is potable.

Perfectly fine burger for the price (remember, this is Copenhagen). I had the London, large size, which is about a half pound burger. I asked for medium but it came out more like well done. The onion rings were pretty good. Not greasy at all with a light breading. The ambiance was of an upscale American steak house, complete with a nice 60’s soundtrack.
The main reason for the mediocre review was the service. Generally pretty slow. Slow to take my order, slow to bring out the food, incredibly slow to bring my check. In fact, they never once checked with me for almost an hour after serving my food if I needed anything. I had to try several times to wave someone down as they rushed past me. Based on comments I overheard from other patrons, I wasn’t alone.
Hopefully the staff can pick up their game a bit, because this place is otherwise pretty solid.

Yes the wait staff was slow, and the paying system is not good BUT the food was awesome. The burge was juicy and the flavors combined together so well, and the fries were heavenly (fresh cut and large sea salt). Then my waitress suggested a spicy mayo for my sauce, and it was delicious.

Really slow service, we waited 45min to be told there was some kind of mixup between the ordering system and the kitchen and was then told it would only take 5−10min to get our order done. Sadly that wasn’t the case, as we got the food 25min later. The food wasn’t even that great, lukewarm burger and burned bacon. The only redeeming thing was the fries. I will not be going back mostly due to the subpar service.

My friend and I ate at XO Burger for New Year’s, and we are really glad that we did. The menu was perfect. For starters, we got both Grilled Prawns in Pinot Noir and saffron, as well as Steak Tartare. The prawns were so yummy. I wish that there were more than 4.
Our main course was a choice between Rib Eye or fish. We both chose the rib eye. I would’ve preferred mine to be medium rare, but they were so busy that all the steaks were cooked the same. It was excellent steak. My friend ate her entire steak, but it was too big for me to finish.
Dessert was crème brûlée and chocolate mousse. You can never go wrong with those for dessert.
The wine was chosen for us, and it was paired excellently.
We’re definitely going back.

This was my 3^rd visit to this place and while I can say that I have always had a good burger and fries, during this latest trip they REALLY disappointed when we ordered the «buffalo wings» as a side dish and the waiter came out with… 3 chicken wings… only 3. For a price of 49 kroner, that’s 16kr ($ 2.60) per wing! When we mentioned this to the waiter, he went back to the kitchen to check, and returned to tell us that, yes, this was a correct portion of wings. This is completely unacceptable, and we felt quite cheated. I would really be aware of this when choosing a side dish.