Hotel Neptun

Great location and history, the hotel has a nice décor both externally and its interior. But that’s where the good stuff end.
There was a renovation outside our window. Sure the hotel can’t control that, but at least they could warn us.
We stayed in January and yes it’s an old building so we get that insulation might not be super amazing. But surely they can make it up with proper heating? The room was pretty chilly.
The bathroom was old school but it was clean. No conditioner… Okay… Not so great… The toilet paper… Really cheap low quality… Not soft at all… Considering the Neptun is a 4 star hotel, it’s rather disappointing that they skimped on their toilet paper.
I won’t be back and you shouldn’t waste your money here either. Unless you just don’t care about service.

Quite a fine hotel for spending a night. Maybe it’s a little too narrow, but it is not annoying.

A great location in central Copenhagen, just a stone’s throw from Kongens Nytorv and Nyhavn. The standard rooms are a little snug but are clean and comfortable. The breakfast is a carb-​lovers paradise with around 8 organic breads to choose from. The cooked items are less appealing, but otherwise a decent selection. The dining room is spacious, modern and airy. The staff are very friendly, professional and helpful. You get what you pay for and this place is excellent value for money and closer to AirBnB prices than other city hotels. I love the glass lift in the inner atrium and you can purchase sodas, beer and snacks from reception.

My wife just stayed here. The people were extremely nice. But the rooms were stuffy, the soap dispensers were empty, and the fitness room doubled as a storage room (stuffed with plastic bags). It is very close to Metro, and a convenient walk around downtown.

Broken padlock on door, staff made no attempt to repair during hotel stay. Upon check-​in, hotel staff did not honor the included breakfast in room fee as described by Expedia when booked. Also, hotel offers free wifi although this is deceiving; the ‘free wifi’ is for just one hour of wifi use during hotel stay.
I do not recommend this hotel.

Decent hotel, pretty central location. Standard rooms are quite small and need a little updating. Breakfast was a little limited, especially if you’ve paid extra for it.