Straits Optical & Contact Lens

We went there to get a certain product which we had been getting for years from them. Was surprised to be told by the girl at the counter that only their Bishan branch still carries that product and although owned by the same boss, they cannot assist to bring that product over from Bishan although we were not in a hurry. When I mentioned that most chain businesses do provide that service and could she please help double– check with the Bishan side then she reluctantly let me write down my name and contact number and put the piece of paper in the drawer. It is a Sunday evening and there was not a single customer in the shop although the coffeeshops next door were packed. I had the feeling that if she was going to help at all she could have called immediately, but she did not. So I when I returned home we called the Bishan branch. The Bishan girl, Selena, was very helpful and professional. Whilst she confirmed that no one from Serangoon branch had called, she would look into the matter.

I discovered this place, nestled within Serangoon Central area, near NEX, when I was searching for the travel size bottle of AOSept. Somehow it is no longer available at Watsons and Guardian. Nor is it available in any of the optical shops in the big malls. Finally I was told to try the neighborhood optical shops.
And I struck gold at Straits Optical & Contact Lens. It is not displayed and you need to ask if they have it.
The place is nondescript, simple, clean and functional. The display of spectacles stock is a mixture of run of the mill type and a bit of designer glasses like Prada, Calvin Klein etc. The selection is not wide but it is sufficient to meet basic needs.
The AOSept solution seems slightly cheaper than in the usual pharmacies, so I think it could be the same for other brands of contact lenses solution.
A good reason to support neighborhood shop. Keep their business alive.