Mandarin Oriental

The Good
The people were really nice. Upon checking in, the front desk lady showed us to our room and gave helpful pointers (the electrical outlets by the desk don’t need converters, how the privacy button works for room service, etc).
The view of the bay is absolutely breathtaking! It’s a million dollar view if you plan on staying in the hotel for a good chuck of time.
Location, location, location. There’s tons of attractions close by: shopping, theaters, public transit, the helix bridge, casino, flyer, street cart food market, etc.
The pool is very small but gorgeous. The towel service is excellent with many to spare and always clean.
The gym is a nice amenity. It’s a small gym but has all the essential. I was also amazed they had TRX set up just outside of their gym.
The Bad
There’s a concierge desk that has maps but can’t really offer any valuable tips. On the day I visited the desk, the lady recommended the hop-​on/​hop-​off bus ($ 33 SGD for 24 hours) which I took up. Only to be disappointed that for less money ($ 20 SGD) I could get a 3 day tourist pass for the public train/​bus! She also told me, «there’s so many places to eat.» which isn’t exactly helpful when you have NO idea of where to go. But none the less, she was nice.
For breakfast, only The Melt is open. I thought that $ 400/​night would get you complimentary breakfast, but nope. The Melt is a buffet style restaurant and at $ 53 SGD a person, it’s a very pricey breakfast. There’s a wide selection of food to fit all kinds of eating habits. But I wasn’t thoroughly impressed with anything in particular; I’d recommend getting breakfast via room service.
I was disappointed to find that the yoga studio costs $ 100/​session/​user. At this rate, I might as well just do yoga in my own room.

This is your standard corporate and I mean corporate hotel, until you walk out to the roof top pool. OMG! the view from pool is amazing and the pool itself is a tropical paradise rarely seen in large cities in Asia. Swimming at night with city lights is an experience. There is a cute little Italian restaurant siding one half the pool which is a cool hip place to hang out and eat. Back inside the hotel, corporate stiff no frills rooms and a very small spa not worthy of a visit. The Morton’s steakhouse on lower level is a winner. Likely the best one in the chain, far better than the ones in the USA.

~OVERVIEW: The Mandarin Oriental is an absolutely incredible luxury hotel with a traditional oriental feel. I had the privilege of staying here in January 2014 (sadly for just one night before I left for Australia) and it was one of the finest, most enjoyable experiences I have had at a hotel.
~ CHECKIN: We were only able to stay here for one night, and we arrived at around 9pm /​21:00, but everything went swimmingly. Unfortunately we were not able to enjoy a late check-​out the next day as reception advised us that the room was required for the next night (which I think is total BS, as the hotel did not appear to be anywhere near at-​capacity). This was the biggest disappointment of the stay, as we definitely would have liked to have utilized some extra time in the room in the morning.
~ROOM: The room was equipped with a minibar and a lovely pillow menu; the room was serviced twice a day by housekeeping, and in-​room wifi was provided. The attention to detail in the room and at breakfast was unsurpassed.
I stayed in a regular room because I knew I wouldn’t be spending much time at this hotel and it was only for one night, but after inspecting the executive club lounge I was very sad that I didn’t upgrade — it looked amazing!
~ BREAKFAST: Similarly, the buffet breakfast was incredible. A HUGE assortment of food that spanned multiple rooms and levels of the hotel’s restaurant. Previous to staying at the Mandarin Oriental I spent three nights in the Orchid Suite at the Marina Bay Sands, and MBS’s complimentary suite breakfast at the infinity pool at the «Sky on 57» restaurant was terrible compared to the quality and diversity offered at the Mandarin Oriental.
~ ROOM SERVICE: We requested buckets of ice a number of times during the night and the delivery was mostly prompt. I had to call twice at one point when the ice didn’t arrive after 10 or 15 minutes, but after that they were always quick to fulfill the order.
We also ordered McDonald’s delivery via my smartphone, and the concierge kindly called us when the McDonald’s delivery boy arrived in the lobby with our snacks.
~ CONCLUSION: Overall, I had a very positive and successful experience at the Mandarin Oriental. I definitely recommend staying here, and I most definitely will be back here the next time I’m in Singapore. If you have the means, I would recommend upgrading to access the executive floor and associated benefits — I certainly will be next time!

Very nice hotel in Singapore. Great service. Our company usually puts us up at the Grand Hyatt. We stay here only when the Hyatt is sold out. I get access to the lounge with our corporate rate with them. Nice spread. Location is also nice.

Everything you’d want from a Mandarin Oriental … Beautiful rooms, fantastic restaurants, perfect service, … all with exquisite elegance!
Location isn’t ideal for me — a very minor detail as getting around is so so easy no matter where you are. I prefer Orchard as there’s immediate access to shops, places to eat, people-​watching …

After reading my review, the hotel manager contacted me and upgraded me to a nicer room. I was going to checkout and move to MBS but he convinced me to stay. I ended up being put on a «high expectation guest» list and service improved, but it was forced and unnatural. I appreciate the effort but I will not stay here again, nor can I recommend this hotel to others.

Very conveniently located in the heart of the Marina Bay district right along the Grand Prix track. Our room offered stunning views over the Bay and the city skyline in addition to directly facing onto the Formula One racetrack itself. You could watch the race directly from your own room if you booked it enough in advance! I chose this area knowing it is very central to all the foodie, entertainment and shopping places I had on my wish list to check out. It is also only a couple of tube stations from the Orchard Road shopping district. Our Premium Ocean Room was clean and reasonably newly appointed with a pillow menu, twice daily housekeeping and free WIFI.
In addition to the buffet restaurant there are four other restaurants which include Dolce Vita (Italian), Cherry Garden (Cantonese), Morton’s (Steakhouse) and Wasabi Bistro (Japanese). We dined at Cherry Garden one evening where I was gob-​smacked that I could enjoy beautiful Cantonese dishes made especially gluten free.
Throughout our stay we found there to be a high level of attention to detail with excellent communication amongst their staff regarding my food allergies. It was refreshing to not have to reiterate at each venue what I could and couldn’t eat and I would have no hesitation staying here again upon our return to Singapore

This is where we stayed most of our holiday in Singapore some years back. It was a very convenient location. I looooved the food at their restaurants. The gym was small but nice. It was beautiful inside the building.

I’ve never stayed at this hotel but I’ve always appreciated the décor. It isn’t the newest hotel in SIngapore but it proves that a well designed hotel can last the test of time. Mandarin walks the line between grandeur and tranquility very well. And it has a great Chinese restaurant in Cherry Garden.

In the middle of my trip to Singapore to visit my husband, he surprised me with a short stay at the Mandarin on Raffles Rd so we were closer to the area to explore the sights and just pamper ourselves. (Yes, he is very sweet and I am one very lucky girl to have such a thoughtful husband.) Mission accomplished. We loved every amenity and service the hotel offered, the pool is very nice and served delicious drinks, (I had the MO Boston cocktail and the MO Paris cocktail) surprisingly it wasn’t very hot and we could actually enjoy being outside. We loved dinner at Cherry Garden, we selected the «Joy» tasting menu and loved every course. The dessert was especially exciting because they served it with dry ice, I loved the presentation. Our room service delivered breakfast the next morning was everything an American style breakfast should be, gluttonous and a lot of protein, we thoroughly enjoyed being able to sit by our window to take in the view of the harbor while we slowly woke up and relished the opportunity to have a lazy morning. Our two hour spa visit was one of the most relaxing treatments I’ve had and very necessary after a long flight and completion of a very stressful grad school quarter. The hotel did everything right, we had a wonderful experience. My one complaint is actually not for the hotel itself, but for Morton’s Steakhouse Restaurant and the Morton’s Bar located on the 5^th floor of the hotel. If you want to be treated rudely then go there, otherwise, go to another bar or restaurant in the hotel.

My favorite hotel in Singapore. Stay here a few times a year, great service and fantastic rooms and gym/​pool… Diverse food choices and the breakfast in the morning is the best selection I have ever seen.

Really nice hotel. The location was very convenient. The service was amazing. It is worth it to get a club room. There is food there all the time — just super convenient.

Summary based on a multi-​night stay:
–ok location, but not that great for tourists
–good service
–nice rooms, representative of hotel class
–inexpensive food (if it matters) all around