Charles & Keith

Charles and Keith must be one of the real success stories of a local brand. The offering of nicely designed shoes, bags and accessories at still pretty decent prices has been a huge hit and I can understand why. Of course I am not really the target group but I have tagged along to this specific store on a few occasions and I do believe they make some really nice products for women.
This specific branch is easy to navigate and it has never been that full of people when I have been here (especially compared to the shop at Changi Airport). Service has been fast and helpful so has been a pretty smooth experience shopping here.
Interesting to see if the development of increased prices will continue or perhaps even speed up now that LVMH acquired a significant stake in the company.

I would like to put this out there first — most of this review will be regards to the brand, with just a little bit on this particular branch.
I first fell in love with the brand back in the early 2000s — and have been in love ever since, with their range of lovely bags and accessories, the beautiful heels and comfortable wedges. Being a huge fan of intricately crafted heels as a student is hard — it’s almost impossible to get a decent pair of good quality heels without busting your budget. Enter Charles & Keith — beautiful footwear at affordable prices, and always in line with current trends.
This particular store in Citylink is one of my preferred stores, due to its large area as well as a larger range of products.
Of course, it’s proximity to my all time Favourite hang out helps :)

I just love the mixture of silver graym black and that goldish light bouncing on the reflective mirrors. Shopping here in Charles and Keith is definitely an experience for my sense of sight, sense of smell, and sense of feel.
Personally, the brand never failed me just yet. I always manage to finds the items I need here, especially a good bag to fit all my stuff-​and still look hot. Also, I love that the staff don’t hover on their customers when looking through the merchandise. When you decide to buy or maybe just try it on to see if you like it or not, they are more than happy to assist you-​without judgement or just favoring the ones who would buy.
When it comes to shoes, I do like their heels but not much on their flats. Mainly because the design does not conform on the natural curve of the foot. So for heels, I would definitely go straight to Charles and Keith-​regardless of price

This is my favorite Charles & Keith outlet by far. For one, I love their staff service (a notch better than the other outlets). One of their staff is very polite and patient. I’m a very picky and particular customer when it comes to details like a scratch or a smudge. The staff was extremely accommodating by helping me to get the perfect, close-​to-​flawless pair before I made my purchase.
For another, the outlet has great ambience. Like other outlets, it is very clean, neat and gives an overall classy feel. Besides that, it’s really spacious. There’s a lot of walking space in between shelves, making it a very pleasant experience when it gets crowded.
While the quality (in terms of materials used, wearability etc.) of shoes has remained quite the same, prices have gone up quite steeply. A few years back, you can still find sandals in the $ 15– $ 25 range. Now a simple sandal can costs $ 43.90! I have to admit that their designs have improved. But the move to go upmarket so quickly is a big turn off to fans like me who once adored their shoes for great design and affordability.