Flight Centre Library Square

I was inquiring about flights to Florence and Rome, but not via Toronto and the woman working was super friendly. Along with giving me the necessary information about the flights, she gave me very helpful tips about the cheapest ways to vacay in certain countries.
Even if you don’t book a flight in person, because we all know booking online is cheaper, going to travel agents will bring you a a lot of intel – to the novice and seasoned traveler alike.

I wanted to book a trip and our budget for 2 people was $ 1000. we had done a lot of research and knew what was available, but hadn’t confirmed prices with insurance.
Anyways, we were quoted $ 1024 total, then when the paperwork was presented, the price was $ 1089. I was a little confused, and I did notice that she overcharged vs the quote for the Insurance. She quickly adjusted it for me, which was only $ 2, but it made me a little wary.
We signed for $ 1087 and I went home realizing I could have booked online and it would have been cheaper.
The lady was nice, but I don’t think I would book with her again as I left feeling taken advantage of.
I did end up bringing this to attention of a manager as I was still uneasy about it, and I was treated fairly and my issue was taken care of swiftly and compensated accordingly.
Overall, I would be very careful about booking any flights or trips, making sure the costs are outlined correctly and do not sign unless you are happy with what the agent has quoted you. In this case, an extra $ 65 was added to my bill without explanation, and I was unhappy.
Going forward, i will be more diligent, but I do not think that should be necessary– we should be able to trust the agents.

Flight Centre is always running those double page ads in the daily papers. In bold and red font, they advertise that they can beat any airline price. I normally get my plane tickets online, but decided I would give FC a try based on these ads.
Boy was I totally disappointed. I got jipped and paid way more than I should have for some tickets to Los Angeles. This partially is my own fault, I have some weird complex when I get chatting with a salesperson and if they’re nice, I totally get suckered in.
Here are some hard and expensive lessons from my FC experience:
1) Although the sales people are nice, they are still trying to get you to spend more money than you intend to.
2) It’s okay to say NO.
3) Don’t be so susceptible to shiny ads.
4) The online flight companies like Travelocity or Orbtiz do actually have the best deals on flights.

I was looking to book a cruise-​hotel-​flight package for my mom and dad’s anniversary and went first to the library square location. The agent was nice but she didn’t know much about the destination (Oahu, Hawaii and Maui) but told me various excuses why she couldn’t get the package my parents wanted, which was economy class flights, economy cabin cruise, car rental and two to three star hotels. She pushed five-​star resorts and first class cabins on me. The agent I did book with (Travelcuts) had no problem finding what my parents wanted and didn’t pressure me for upgrades they didn’t want and I couldn’t afford, I don’t get why the FC agent was so pushy.