Access Rent a Car

I reserved a car months in advance to make sure we would have a car for one of the days that we, (my boyfriend and I) would be visiting Crystal Mountain. We went to the rental place first thing in the morning at my specified pick-​up time, 7am, and quickly got our cute, little blue Nissan Note. The guy at the reception desk was pretty cool about everything and he even gave us a few recommendations. The entire process was smooth. However, we did spend more than I had expected. We reserved the car and spent about $ 70. On the day of our pick-​up, we decided we wanted a GPS, which was about $ 15. Some how, at the end of our rental the overall total came out to $ 130+. There were so many weird fees and abbreviations that I could not understand. It might of been helpful if the guy provided a step by step explanation of what each fee was. We already made plans on the day that we had to return the car and were kind of in a rush, so we decided to just let it go. This place is great for renting cars, just make sure to check the fees, because everything adds up.

We rented a car for a day trip up the Sea to Sky highway. We got the car very quickly, and the rep was helpful and nice. I appreciated that he didn’t try to sell a more expensive prepay fuel type thing like most rental companies seem to – he just said that filling up on the way back was the best option
We hit some pretty terrible traffic the last 10 km back (not expected on a Saturday) which delayed us about 45 minutes, enough to get us there 10 minutes after closing. He actually called us about 15 minutes before closing to check in, but I didn’t have international service so didn’t get the message until later. But my girlfriend did call a few minutes after that and explained our situation, and he was willing to stay the extra time until we got back. We’re really grateful for his understanding!
I was very comfortable with the company and felt that they are an honest and straightforward company, with great customer relations.

One of the best rent a car experience I had. With some other competitors is all about lowering prices, and then you need to deal with unprofessional and rude staff that is trying to give you damaged or broken car. With Access everything is smooth and easy, they really care about their customers and they do everything they can to meet your needs. I personally talked to Alan each time and he was very helpful. The prices are reasonable, and they always have new and clean cars. See you again

Excellent service, very friendly, good cars. The only downside was a dented car door accident cost a HUGE deductible of $ 1500 even when insurance was purchased at the time of rental. Next time went with competitor Enterprise with no deductible when insurance is purchased at the time of rental.

Friendly, great customer service and affordable. We rented a brand, new Nissan for
our trip to Whistler. I have nothing but great things to say. The office is located in downtown Vancouver, the service was friendly and fast, and it was very affordable. No long lines, no pushy rental car guys trying to up sell. Family owned business, give them a try.

REALLY friendly, helpful, fair-​priced, quick, and just awesome.
Had an above-​and-​beyond great experience, getting a little Nissan to go visit Garibaldi Park north of Vancouver. When I returned the vehicle and there was a dent on it that we didn’t notice before, they did NOT try to say I did it (I didn’t). Many places would’ve charged me for it.
They open at 7:00am, won’t try to upsell you, and will make you smile!

Outstanding! Alan picked us up in our hotel lobby, completed the necessary paper work in short order, carried our luggage to a perfect car for our needs and had a coworker waiting in to deliver him back to his office. No need for us to make our way to his location at all! Rates were cheaper than all other rental options we researched. Drop off was a breeze! Alan met us immediately in front of our airport departure terminal. No need for us to find the rental car counter, park, etc. We settled our bill in a matter of one minute. He helped with our luggage and we were off. EXTRAORDINARY SERVICE! HIGHLY RECOMMEND! IT WAS A PERFECT EXPERIENCE! EASY! EASY!