Nice One Nails

Horrible pedicure… 3 times (it’s close by & I REALLY wanted a local go-​to spot)! Mine lasted less than a week before it looked about 4 weeks old because they didn’t do my cuticles, and I think they mush dilute the polish. As well my pedicurist (as well as my wife’s) was downright surly. She didn’t once smile or even speak to me.

As a follow up, the «fix» they did to my nail that cost $ 10 plus tax, lasted a week before it just broke again in the same place. Because all they did was put a few coats of gel over the break.
Luckily I was able to make it back to my usual nail salon to fix it again, where they fixed it PROPERLY with the net and glue, and charged me $ 3.

I have never had such terrible customer service before in my entire life. I went in for a Shellac manicure, I chose a colour and after 3 nails the girl said told me that this particular one «wouldn’t work» with no further explanation. I chose another colour and the same thing happened. On the third try, she was able to get through all of my nails. I asked for a third coat (as I always do with no issues), she proceeded to tell me it wasn’t necessary and rolled her eyes. Reluctantly she agreed and did a single very thick swipe of polish on each nail which did looked awful! The edges were completely uncovered. She then tried putting the top coat on but the thick polish wasn’t even dry and it got quite messed up.
After all this, I was just so frustrated so I asked for her to remove it. They then tried to charge me for a full Shellac manicure even though I was leaving with NO POLISH on my nails! I told them I would pay for the removal only. After a 10 minute argument and a threat by the salon to call security on me, I threw them a $ 20 and stormed out.
TERRIBLE CUSTOMER SERVICE. I will NOT be returning and nor should you.

I came here twice, the first time I got a shellac manicure and the polish chipped within a few days. Decided to give it another chance as it’s super close to my condo and just wanted a regular pedicure in a rush. Instead of properly greeting me, the front desk lady just pointed to a chair.
I put my feet in the water and it was COLD. When I told the woman this, she proceeded to burn my foot with hot water. The rather unfriendly lady then continued on, and then got up and WALKED away into the back for 10 minutes. Came back, and then walked away again and then didn’t even apologize. After what was a rather rushed job, she then told me to go dry my nails. Didn’t walk me over or anything or even bother to point me in the direction of the dryers. I just walked over there myself, and then nobody came to tell me I was ready to go. After 20 minutes I just had to walk up and leave. No excuse for this as it wasn’t even busy.
Overall, I highly recommend NOT going here. The customer service SUCKS, the place isn’t clean and the people are unfriendly and do a rushed job. Can safely say I won’t be going here again, and hope that another nail salon opens up in Liberty Village because despite the rather convenient location, I would rather take more time to go somewhere else so I can get serviced properly.

It’s sad because I like to get my nails done monthly and this place is very close to me but I will not be coming back.
It was not busy yet she started an actual physical timer of only 30 minutes my mani pedi! At that point I knew it would be a rushed job.
The pedicure water was COLD. You look forward to a warm/​hot foot soak. Instead of massaging my feet and legs she merely pounded on them with her fists. Not pleasant.
She proceeded to take a 5 minute personal phone call while I was waiting to have my nails done. She talked VERY loudly in her own language the whole time which was very rude and distracting. The nail polish was running low but instead of getting a new bottle she kept adding thinner to it which made the overall manicure very splotchy. Not to mention she filed each of my nails into different shapes, some round, some square.
She didn’t take any care to push back my cuticles or trim them properly. I could have done a better job at home. Oh and my feet are very rough still.
Terrible pedicure/​manicure + terrible customer service. If I could give 0 stars I would.

This place is horrible — they have horible service and they are not properly trained to do Gel nails. They charge for every little thing they do and the work doesn’t last more than 5 days.
I recently got a Bio Gel refill with shellac french before having to leave on a business trip. How embarassing to have to go to networking events with chipped SHELLAC nail polish and lifting nails!!! I called as soon as I was back in town and they said sorry if you don’t come back within 3 days then it’s your loss. They didn’t even offer to give me a discount or at least shellac for free — nothing they said too bad for you! Don’t waste your money or your time…

I have visited this nail bar three different times, mainly for its convenient walk from my condo, unfortunately each visit has been met with regret, poor customer service from one nail aesthetician who spent most of her time checking her phone and gave me the most express mani pedi of my life just so she can go back to watching a movie on her phone.
The next time I just went in for a mani and the service was the same, I left with what can only be described as a polish change.
And my last experience which has to be by far the absolute worst was a Brazilian wax, the lady who came in was so rough and used an extremely hot wax setting, I had a slight burn and at the end of it I had to wait a few days and get a redo since the treatment I received was not finished.
This place is overpriced for the poor services they provide.

Terrible. Went in for a simple pedicure. Place wasn’t busy at all. A few people in the tubs and a couple getting nails done. Waited 25 minutes, to the point where my water was cold. Ended up drying off my feet and left. Wasted half an hour of my night.

I’ve been here a few times now and I’ve only had a good experience with one girl only. She’s really sweet and friendly and she did a great job on my nails. I wish I knew her name so I could post it. She takes her time and does everything very thoroughly.
The rest are awful ! They try to do everything as fast as possible and one of them cut my skin up and I was sore for days. Every time I’m in there I always see at least one customer complaining to the lady in the front about something.
Their selection of colours sucks. For a salon that size they should have many more options.
You could take your chances and try it but I would suggest just going somewhere else.

Walked in and asked about pricing and was handed a flyer to read. I needed a full set of nails put on for a wedding the next day. I asked about prices for Shellac and French manicure found out they would cost almost as much as the set application would be — so I’m looking at $ 55 + tax and tip at this point. I agree and sit down to get my nails done. I continue to chat with the woman at the counter as she’s the only person who speaks English while the girl is prepping my nails and starting to cut and prep tips — suddenly I look and the girls started gluing them on when I thought she was just sizing them all to put on after the mani. I pull my hand away and tell her she has to do a manicure to clean my cuticles up before they put the new set on and she looks at me like I’m crazy and the English speaking girl proceeds to tell me that a manicure isn’t included with the nail application and that is another $ 15. So now I’m looking at $ 70 for some sweatshop nail tech to apply nails on me that aren’t even going to look great in the end.
Now I’ve gotten my nails done at different places all over the city over the past 20 years and I’ve NEVER had to pay separate for a manicure when getting a full set put on — they always do that then apply the nails.
The girl proceeds to remove the tips, does the manicure (which was shit) and glues a full set of tips on — she asks me if they are ok and I look and 2 – 3 nails are pointing different directions so I say no and tell her she needs to reapply them straight like my other nails. She again gets english speaking person to come over who asks me what my problem is now and I show my nails and without hesitation she acknowledges they are crooked.
They proceed to argue in Chinese and I’m looking my nails which she’s cut down to my skin, graded them all with the rotating tool and covered in glue and three of my nails have now had to have tips yanked off twice — and decided to cut my losses. I actually had them take everything off and I walked out. I would add a photo to show you how bad my nails looked leaving this place if I could — it was bad.
Tomorrow I’ll go somewhere I know has technicians that speak English. I normally go to Sparks on King but they were fully booked so I went somewhere I could get a walk-​in appointment — BIG Mistake — That’s what I get for stopping somewhere on my way home and not going to a quality salon.

I expect very little with cheapie pedicures. I don’t expect red carpets, savvy customer service, or decent communication. What I do expect is polish on my nails that looks nice and no need to soak my toes in salt water to rid myself of infection afterward.
Perhaps needless to say, «nice one nails» did not meet my expectations. Well, no, they met half of my expectations. The polish looked good and lasted very well. The price I paid, though, went beyond the 25 bucks I shelled out. I swear I thought I was going to lose my big toe, it got so infected after my treatment. Yuck. We clearly have an issue with proper sterilization here. Sort of defeats the purpose of having your nails done when 9 toes look pretty and one is oozing pus and swollen to the size of a small kiwi fruit.
I’m happy to report not only that my toe survived, but also that I am now smart enough to read reviews before I go anywhere. My advice? Don’t risk it. Go somewhere else.
Why can I not give zero stars? For the record: zero stars.

I was iffy on going here based on the not so great reviews. I decided to take my chances because it was close to where I was and it looked spotless. It was weird to have to sign in for a walk in appointment but whatever everyone does things differently. Also, they are cash only.
All I needed was a quick polish change. At $ 7 you can’t really go wrong. When I picked the CND vinulux I was told as I was sitting down that it would be $ 5 extra. So doing the math that would make a polish change almost the same price as a manicure. They were super rude about it too! I know it’s supposed to last longer but it doesn’t really. No other place that offers vinulux charges extra for it. I promptly picked up my stuff and left.
Just because you’re located in Liberty Village that doesn’t mean you can rip people off.
If I could give this place less than a star I would.

Place is not clean. They do not clean their towels. When I sat down to get a pedi the towel had pieces of nails on and was full of nail polish marks. The manicurist was rude and when I asked to change my towel she said no and that I needed to understand they have many customers and they can’t change it for everybody. I mean seriously?
I just took off. I mean, thanks but no thanks, I do not need the fungus .
Ps. Place only takes cash.
V.

Oh hey there, Nice One Nails. Remember me? Just following up on my promise.
You completely botched a new full set of UV gel nails. Three days before my engagement pictures. You told me the tip you put on was crooked because… what? My finger is crooked! You literally said «it’s not my fault, it’s yours» WTF. Let’s just clear something up, you’re crap at your job and you always will be because you blame your mistakes on the customer. By the way, in the off chance you’ve never been told, NEVER do that.
I tried to avoid this whole explosion by pointing out immediately after you put on the crooked tip. But since you didn’t listen, I raised my voice like a crazy person in your store. And I hope I scared your customers away. And for the coy-​tattoo lady who works at Goodlife — IT WAS NONE OF YOUR BUSINESS, as I said many times.
Now, where was I? Right… I can deal with a crooked tip. I can go somewhere better — ANYWHERE is better than you so it’s not that hard. And then, when I was pissed because there was acrylic all over my fingers — as in, TO MY KNUCKLES (again, WTF!), you said it’s cause I have short nails. You’ve got to be kidding me.
So when I went to pay, the manager (or who I can only assume was the manager) agreed that my tip was crooked. She agree that my nails looked terrible. She agreed that if her nails looked like mine, she’d be pissed, too. She agreed that I shouldn’t have to pay. So, thank you for agreeing — But you MADE ME PAY. FFS, you need to find somewhere new to work. You’re lovely — and you’re WAY too good for Nice One Nails.
Never in my short-​nail-​having life has anyone done such a shitty job. Even the person who painted my nails on a little beach in Cambodia — in the sunshine, where nail polish doesn’t even dry — did a better job than you. You should be ashamed.
You wasted my time and my money, and refused to get your boss on the phone. Why you’re protecting her, when she so clearly doesn’t give a half a shit about you or anyone else is beyond me.
Seriously, this place deserves negative stars.
And by the way, if you still want to go there, at least don’t get Shellac. They don’t bond it (they’ve never HEARD of the bonding) and it peels off in sheets. As in, it looks like you jus peeled a sticker off your finger.
(I know I sound like a crazy person right now. Possibly someone who has impossibly high standards. But I’m not, and I don’t. I expect mediocre results from a place like this and zero customer service. But seriously, this is place shit.)

Horrible place! I live in liberty and I’ve been a few times before for pedicures. I got what you expect for a cheap pedicure at one of these Asian nail salons. However recently I decided to get a shellac manicure ($ 30) as I had a function the next day and wanted my nails to be nice.
I have gotten shellac numerous times and usually go to more expensive salons as I know it’s all about the way you apply it. I don’t know why’s even settled to go here «quick» what a waste of money. The girl had no idea how to apply it she was doing super thick coats (they’re supposed to be the). The next day 4 on 4 of my nails the shellac peeled right after and was still wet underneath… when I called they said they’d fix it but at this point I was too frustrated since there goes nice nails dorky function.
I will not be returning. If you are looking for a shellac I suggest visiting buffer nails on ossington she’s only a little bit more and It’s always lasted me the minimum 2 weeks.
Learnt from my $ 30 mistake.

I went in last week for a shellac manicure. First off, the first two colours I wanted were both completely dried out, but still being displayed on the shelf. I proceeded to ask that she not take off too much length and simply round them out a bit. She then cut all my nails straight across and file them into squares, which I absolutely didn’t want, nor ask for, but it was too late. I asked her to round them out to fix them, which she did, but they still had a square-​ish quality to them, not to mention she continued filing the top down even when I told her not to. They were filed to be as short as they could be. Far from the long rounded nails I had asked for.
Now, a week later, the shellac is already chipping off around the edges. I have had a good share of shellac manicures, and this is the first time that I’m having this occur. Needless to say, I will never be going back here.

Gord and I needed a pedicure (we hadn’t had one since the end of March). We walked over to Liberty Village and checked out Nice One Nails.
When we walked in, there were two women sitting at the receptionist’s desk … one was picking at the other’s scalp (I have no idea what she was doing). They were very rude and abrupt and told us to sign in and sit down.
There were lots of colours to choose from … I picked Opi’s Wokki Wokki.
Our pedicurists were quick and efficient. They pretty well ignored us and carried on a conversation between themselves.
The price was right ($ 58 for two pedicures and an eyebrow waxing) but their customer service sucks. I doubt I’d go back.

FIrst time I went there — they cut my nail so short that it was bleeding and she still did my nails like nothing happened. Also, I got toe fungus few days after…
The place is very dirty; very unprofessional, tanning beds are DIRTY, and I can go on forever… but what do you expect for $ 40?

Very unimpressed! Took my Mom for her first ever pedicure and it was incredibly disappointing. I live steps from this salon but I’d much rather go out of my way to get my nails done elsewhere.
Experienced the following issues:
— Rude receptionist on the front desk who was too busy reading her magazine to acknowledge us.
— Candy wrappers and torn up magazines strewn across the chairs we were directed to sit in.
— Inconsistent procedures followed by the nail techs. (Felt like a half-​ass job compared to other places I have paid similar prices at.)
— Over-​cutting of cuticles causing bleeding.
— Smudged polish
— Rude, snappy questions and directions being barked at us by the nail techs.
— No direction on where to find the dryers, how to switch them on, how long to sit there etc. They just completely forgot about us. (Probably could have walked out without paying…)
Btw — As per previous comments it is cash only. But hey after all these bad reviews this shouldn’t even matter as you likely won’t step foot in the place.
As a Liberty Village resident I hope they close down so something better can open up in the space they are currently occupying.

To be honest I wasn’t overly impressed with this place.
The staff is pretty rude and inattentive. My manicurist sent me to the dryer and essentially forgot about me. During my service she never once made eye contact with me but proceeded to have a super loud conversation with co-​workers beside me.
When I went to pay the receptionist was on her cellphone having a personal conversation and tapped on the «Cash Only» sign when I took out my debit card (she was on her phone for the entire hour I was there!). My mani/​pedi cost $ 5 more than most places I go to and my nails chipped within two days.
They have a good selection of colours and I didn’t have to wait to have my service done but honestly this place was disappointing for liberty village.