Downtown Kabob Grill House

I’ve been to the place 2 times. Once they didn’t have what I wanted. The other time the order took super long.
Either way, I was happy with the food as the portion sizes were large! And the food is decent enough. It’s never busy there.
They offered to deliver to me for free as I lived 5 mins from them.
They have a home made hot sauce which is to die for! Can’t remember if they charged me extra for it though so make sure to ask.
I gave it a 4 and not a 5 because it doesn’t seem like they care too much about service of customer satisfaction but I don’t have any proof of this. Just how they made me feel. The workers were friendly and great. Just not sure about the gentleman who appears to be the owner or manger.

I want to love this place, I really do. The food is fresh and tasty, they’re open late, and they’re a 30 second walk from my house. Too bad the service is absolutely abysmal.
I often call ahead for pickup, and leave ten minutes or so AFTER the quoted time of 10 – 15 minutes, because they’re always incredibly slow. Even with no customers in the restaurant, I’ll usually end up waiting an additional 10 minutes for my food. I understand this is a takeout place, but if it’s going to be half an hour, just say so! I don’t want to sit in your restaurant waiting — that’s why I called ahead.
Today, however, may have been the last straw. I called ahead, got a 10 minute quote, left my house 25 minutes later. I arrived, there was one other customer in the restaurant, I said I was here for a jerk chicken wrap and small fries. They guy said «oh, you called! I forgot to make your order!» What. The. Heck. He wasn’t tending to anything else at the time, he just… didn’t make it? And he knew I’d called without me saying so. I’d understand if they were busy, but come on. If I wasn’t so hungry, I would’ve gone somewhere else.
To top it all off, I wasn’t offered a discount, a free pop, anything like that. All he offered was «I’ll give you large fries instead of a small.» Uhhh, thanks, but I don’t want a large order of fries. I’m one person, and a small person at that, so while I appreciate the gesture, it would’ve been nice if the fries were free.
To their credit, when I finally got my food, it was delicious. Good amount of spice, and a decent portion for the price. Too bad I probably won’t be back, unless it’s out of total desperation.

Lived by this place for a year and never thought to try it. A friend of mine recently introduced me to Iranian cuisine and now I can’t get enough of this place.
The woman who runs (owns?) this place is absolutely delightful. She is very helpful, happy and makes great suggestions.
I mainly go for the kabobs and rice but have tried various other things on the menu. Have never been disappointed and will continue to eat here regularly.
Strongly recommend.

Awesome food… it’s great to have something healthy to eat in the late evening. This is now one of my go to restaurants for a late evening meal! Charcoal grill is also a major plus… Love it!

This place is great. Meats perfectly seasoned and cooked over charcoal, nice ambiance and the owner lady (? I think) is absolutely lovely. I will be back. Outstanding.

Their food is delicious and their staff are super friendly. Ask for their fresh «Tahdig» if they have any. I like their cuisines more.

Ordered takeout — food came cold, bland and terrible. None of the standard side dishes for Iranian dishes (tomatoes). Called and complained, and the man was generally pissed off. Said he would send another meal with tomatoes and all, but when it came back it was exactly the same. Won’t consider it ever again.

Very tasty, will go again.
Meats are made to order, so it will take a bit longer but worth the wait for freshly charcoal grilled food.

(maybe 2.5 stars)
I decided to give this place another go since I was in the area. This time I had the skewered chicken leg in a wrap — a large whole wheat flour pita/​tortilla hybrid. The chicken was timidly marinated BUT it was very tender and juicy. it was also grilled very well allowing the mild flavours to shine through.
Update on hot sauce situation — I got some very mild hot sauce in the wrap, along with some pretty bland tzatziki and hummus. Nothing very spicy nor flavourful. but I also got a home-​made habenero/​ginger/​garlic/​lime hot sauce blend they offer separately in little containers. Wow, this was quite hot and packed a wicked zing with the lime and ginger. the acidity of the lime, «pepperiness» of the ginger and the heat of the habeneros made this sandwich work.
This place still lacks cohesion (menu options like «Persian spaghetti», jerk chicken and condiment options like yellow mustard and ketchup for the kabob) gives the impression of trying too hard to be all things to all people. while trying to be an authentic Persion grill place really just ends up timid and ‘westernized’ to a McDonald’s-eating demo (if you know the Jamestown hood you know what I mean).
Still, it was much better than last time. the sandwich was $ 7.99 + tax and the portion was quite large. Oh, and do not get the beef koobideh. still looked like the same bland dish as before.
Did not have any sides but the diced cuke & tomato salad and rice looked pretty good. They come with the dinner platters (about $ 9-​$ 19) and the portions look very large.

Been here a few times cause it’s close to my buddies place. It’s really clean inside and the staff is very friendly. I got the combo 8 called soltani, which had steak and ground beef kabobs (love the ground beef kabobs) it was freshly BBQd on the charcoal which gives it the best flavour in my opinion. it came with a salad (which was fresh and they added hot peppers… i love spice it was like they knew haha). Make sure you ask for crispy rice to mix with your rice. I’d come back for sure as i am an avid fan of Kabobs!