Terrible service. Waited 30 min and nobody offered water or take order. Only one middle age lady taking order, deliver food, doing the cash and taking phone call for take out order. Lots of customers waiting by the door and they don’t even care.
Pauline W.
Classificação do local: 3 Thornhill, Canada
Unfortunately, I have to deduct a star for the service. Food is good. We ordered a 100pcs sushi and roll combo. Very fresh sushi and sashimi indeed. The sushi rolls were all good. We ordered separately an Ultimate Roll. It got soft shell, crab meat, cucumber and shrimps etc. The roll was huge and was super delicious. We also had veggie tempura. Food was absolutely up to standard. However, the service could be more welcome and attentive. Our group enjoyed our good time and food since this was a farewell dinner for our kickboxing instructor despite of the impatient service. Some of our buddies were absolutely disappointed with the service. I felt bad for the only woman there serving the whole dining room by herself on a Sunday busy dinner hours. I totally understand the stress. She finally gave us a true smile after we paid our bill. Blessed:)
Jennie L.
Classificação do local: 2 Richmond Hill, Canada
This has been my go to sushi restaurant for many years now, and it really saddens me to see how much the quality and service has worsened in my most recent visit. My husband and I came here on a weekday night for dinner. Both of us had a late lunch at work that day, and weren’t very hungry, so we ordered our usual — the Kawartha Combo. The Kawartha combo comes with a Rainbow Roll, Caterpillar Roll and Spicy Salmon Roll. Usually, we would order another item as well, however on nights when we are not that hungry, this combo alone is just the right amount of food. But boy were we disappointed when the rolls were placed on our table. They were so much smaller than what we had gotten in the past! In the past, every time we’ve come here for dinner, we get complimentary miso soup and salad. However, this time, we were not given these. I just assumed that maybe the waitress forgot, so I asked her about it. And she told me that because the combo I ordered was too cheap, it would not include the soup and salad. I mentioned that in the past, this was not the case, and she told me that this had always been the rule. I hate it when restaurants I’ve been a loyal customer to lie to me and pretend that I’m the one that doesn’t know what I’m talking about. Usually upon getting the bill, the restaurant would also provide complimentary ice cream, but of course, this was not provided this time as well. Also, if the combo we ordered was considered too cheap for both of us, we should have at least gotten one set of miso soup, salad and ice cream, since it definitely should have been more than enough for one person. Sadly, I will not be coming back here again. And I will need to find a new, reasonably priced sushi restaurant.
Ryan H.
Classificação do local: 4 Markham, Canada
My friend and I wanted some sushi the other night, but didn’t want AYCE so we decided to try somewhere new. I had read on Unilocal that this location had some of the best sushi boats, so we gave it a try. I guess you can say that I was very pleasantly surprised! With all sorts of different fish and options on the love boat, I’m glad we came here. We went for the Love Boat B, with 60+ sushi/sashimi/rolls for about $ 62.99. It was a great choice as they gave different options of fish, along with some pricier items that most places would leave out like uni, scallop, and eel. I got to admit that I was quite impressed with the spread they gave and everything seemed to be very fresh! Service was quite good overall. We did see something questionable in one of our tea cups, but they were very apologetic and gave us a new cup right away. They were quick to assist us and very friendly as well. Great sushi for a great price is always good in my books. Definitely a place I will be coming back to when I’m looking for a la carte sushi boats.
Becky Y.
Classificação do local: 1 Toronto, Canada
It has always been my go to place for sushi. Today, as I was waiting for my takeout, I saw one of their sushi chef took a picture of the party tray he made with«bare» hands, wiped his hands on his pants, then went back cutting sashimi. I was so grossed out… Well. I still think this is one of the best sushi places in Richmond Hill, I’m just hoping the restaurant will see this post and improve their measure of sanity.
Maggie P.
Classificação do local: 4 Richmond Hill, Canada
Yum! I love this place for their sushi boats. Came here for lunch as a party of 7 on a Saturday and even though it wasn’t busy at all, it is recommended that you call ahead because their tables aren’t set up for large parties so it gives them time to arrange the tables. We ordered the largest sushi boat, salmon sashimi roll and blue mountain roll. The sushi boat is generously portioned for 5 people and comes with an assortment of sashimi(scallops are my favourite), nigiri(including unagi and uni!), and 3 maki rolls — everything was fresh! They were even kind enough to give us a plate of fried salmon head on the house.
Wesley W.
Classificação do local: 2 Aurora, Canada
This place truly went downhill in the last year. It looks like there is new management and their process is total chaos. We arrived with a group of 4 people at 7:15pm on a Saturday for dinner. They had one table for 6 available but had us wait 20 minutes until a table for 4 opened up. The table of 6 was made up of connecting tables and could’ve easily been split up. We asked for water and it took another 20 minutes to get it. It has been over 30 minutes since we put in our order and we still don’t even have our salads or soup. Server does not seem to understand English and came back after 20 minutes to confirm our order. As other Unilocalers have pointed out, they raised their prices significantly, albeit the portions did get bigger. Slices of fish are bigger and thicker than before and more rice in sushi(too much actually). A small love boat was $ 31.99 and is now $ 39.99, medium love boat was $ 42.99 and is now $ 63.99. Do not come for dinner if you are hungry and want your food quick. Lunch on a weekday might be ok.
Tina W.
Classificação do local: 2 Toronto, Canada
First of all, the price was definitely good, $ 36 after tax for 4 rolls(Akane combo roll-blue mountain, Alaska, dynamite, spicy salmon) The rolls were all huge, the only thing weird was that, the rolls were really oily. The salmon and blue mountain were my favorites, but they were messy to eat. Both of these rolls had a lot of sauce and crunch bits, very very oily. Tasty when you are eating the sushi, but awful feeling after, would not try again.
G L.
Classificação do local: 3 Buffalo, NY
Came back on 2÷19÷2016 around 2:30Pm, sad to update that the menu and pricing changed. The sushi and sashimi combine A and B are no longer the same. We got the 40 pieces Love Boat for two but the sashimi are half the size now and not as fresh.
Crystal L.
Classificação do local: 3 Richmond Hill, Canada
Came here for lunch at around 2pm, place was not too full but guessing because it’s a holiday they only had one server. There were a couple tables and the server had told us to sit at the table next to the door in which I asked if I could sit in the table inside. She insisted that we sit at the table next to the table couple more times until she finally let us sit at the table inside. Was that not reasonable to ask since it is –20 outside and you have several tables empty? We quickly ordered since there were a number of tables also visiting to get their orders in. Our food was the fastest to arrive which was great for us, but not for the others who came before we did(but no complaints from us here). We both got L4 sashimi combo which comes with standard soup and salad($ 9.99). The menu almost looks identical to Gal, pretty sure it’s still owned by Gal(which I believe was what it used to be anyway). Back to the food… everything was delicious, portions were a little smaller compared to Gal. By the end of lunch, the server was calmer and she did ask how everything was. Think I will stick with Gal sushi even though it is further for me, my service and food experience overall was better there.
Wilson L.
Classificação do local: 2 Toronto, Canada
Regular here. I’m from Vancouver and I always keep an eye for decent sushi in Toronto. I used to go to this place once a week… not anymore Good sushi, fair price, discount of takeout, what’s not to like? Yesterday, I went there for my usual Love Boat take out order and I noticed that huge price jump. The price for the Love Boat B was 45.99 and it’s now 62.99. I was initially confused by it and then realized that they’ve changed all menus. Looked around and the restaurant is now empty without any take out order then everything started to click and I know why. Since I have to wait for the order to come, I went back to my car and grabbed the old menu and went back to the restaurant to compare with the new prices. The lady came by and took my old menu away! Sneaky sneaky If anyone has any recommendations to any other comparable sushi restaurant, it would be greatly appreciated. $ 17 price jump on the same order is not cool. As much as I love sushi, I’m not paying that. I’m going to miss that nice lady that yells«hello, AKANNNEE» on the phone
Eric C.
Classificação do local: 5 Markham, Canada
Thanks Unilocal,you definitely didn’t disappoint. This place is awesome; the sushi was delicious and the value was amazing. We came here for lunch. My parents wanted the lunch bento boxes but I had heard way too many good things about the love boats so I had to lobby them to get a love boat. It was the best decision ever. We got the love boat B, 60 pieces for $ 60 but I swear there was way more than 60 pieces. Apparently the jacked up the prices but it’s still worth it. As you keep on eating there’s still tons of sushi left! What was even better was the selection in that love boat. ebi, tako, herring, uni, unagi whattt. Sushi/sashimi/rolls, this boat has it all. I really liked that spicy salmon crunch roll in the boat, I will definitely come back to try their special rolls. We got some complimentary rolls for the love boat as well. We left absolutely stuffed and we were famished when we first came. We came with four people, clearly the love boat said it was for three but we still got an extra soup and salad(for a total of four). Plus there was complimentary jap chae, and ice cream at the end. Service was on point; prompt and extremely friendly. This place is awesome! Come here for the love boats and you won’t be disappointed, I don’t think it’s possible.
Wanda L.
Classificação do local: 1 Markham, Canada
Any all you can eat Japanese restaurant are better than them. Rolls are horrible, they r wet and rice falling apart, tempura mix they only give u 6 slices of pumpkin and 3 small shrimps at least they r fresh, seafood udon they only give u tiny tiny squids. No more chance to go back again
Daphne W.
Classificação do local: 4 Mississauga, Canada
I have been here twice and both times I had loveboat A. This was shared between me and 2 other girls. We also ordered an udon to share one time. The amount of sushi and sashimi is the right amount and we are super satisfied each time. The variety of fish is good and most importantly it is fresh. I absolutely love the fatty salmon that just melts in your mouth. Oh! Did I mention that uni is included? So bomb. Lol thinking of the boat just makes me crave sushi. The udon was alright but doesn’t compare with the sushi/sashimi. Be sure to have patience as the sushi restaurant is rather small. The restaurant’s parking lot is also shared by a number of restaurants in the plaza… So be prepared. It is worth it! If you are looking for good value, this is also the place!
Judy N.
Classificação do local: 4 Mississauga, Canada
This is a very small Korean family-owned sushi restaurant and I was surprised to see that it was a full house when I stopped by for dinner on Friday. I am happy to say that I’ve found a go-to sushi place when I don’t feel like doing AYCE or breaking the bank. Great quality & quantity! We ordered the spicy salmon roll($ 3.99) which was quite decent. The amount of tempura flakes and level of spice was just right. Not to mention it was a good size. You just can’t go wrong if you’re a spicy salmon roll lover like me. The highlight however, is the loveboat. I think every table ordered one because it’s the best value. We had Loveboat A($ 31.99) which came with uni, sweet shrimp, scallop sashimi AND toro! These items are not only usually very expensive but are rarely included in sushi combos, let alone at that price. Everything tasted pretty fresh and might I also add that the salmon belly was amazing. The meal also comes with a salad, miso soup and complimentary icecream(choice of green tea or mango). Another good deal would be the bento boxes. There are three types: lunch which goes for $ 7.99, all day $ 10.99 and dinner $ 13.99. Can’t beat these prices. Good variety and filling! Parking can be hard to find as the plaza is extremely busy with restaurants galore. The service could definitely be improved and that would be the only complaint I have about this place. We weren’t acknowledged for a good 10 minutes and weren’t seated until another 15 minutes or so after that. Regardless, it won’t stop me from coming back for more cheap but quality sushi!
Jenny H.
Classificação do local: 4 Toronto, Canada
I had a craving for sushi since my return to Toronto and this was my first pick. When we got here, my friend and I were worried that there wouldn’t be enough seats for us. It was a friday night afterall. However, although they were packed, the seats were available pretty quick — maybe we got lucky. But I didn’t see any lineups going past 10 minutes. We ordered the smallest loveboat for dinner. It came with salad, soup, glass noodles(?) and also dessert. The food actually came really quick, which is definitely a plus when you are super hungry. The sushi was very good. I’d say 90% of the food was quite fresh. There was also enough variety to not bore our palates. I have been to a few sushi restaurants(not buffets), and this one is definitely one of my favourites. What we ordered was perfect; in fact it was quite filling for the two of us. There were so much options on the menu too! — Definitely another future visit to try other items. It was also a fairly good pick in my opinion! The service was great. However, keep in mind the place is quite small. So it may feel cramped depending how comfortable you like your seating.
Sandra W.
Classificação do local: 4 Richmond Hill, Canada
Been coming here fairly regularly for years(dating back to when it was Gal Sushi here). Its impossible to find another place that gives the same quality and quantity for their low price! Have yet to find another place that gives nearly the same amount for $ 7.99(lunch) and all-day boxes for $ 10.99. The fish is sliced proportionately, and the fish-to-rice ratio in the rolls/sushi is great. Some people here are complaining about the staff/service, but even though there is usually only one waitress that might not always seem the most friendly, she is very efficient and gets the job done despite often having a full restaurant to serve by herself. Will continue coming back to this place as my go-to sushi restaurant.
Andrea L.
Classificação do local: 1 Richmond Hill, Canada
This place is extremely understaffed and I, as the customer should not have to take the staff’s attitude for it. I used to frequent this place weekly, mostly during the weekend lunch bentos and dinner sushi trays. but have not gone back since two horrific experiences. The sushi here is decent and very reasonably priced but the serice is just ridiculous. During weekends and weekday evenings, this place place is usually a full house, with one staff waiting all the tables. On one busy weekend around noontime, my boyfriend and I came here and ordered two bento boxes, after waiting over 10 minutes to get the menu and having someone take my order. The waitress(usually the only one, an older korean lady) was running back and forth serving customers and trying to clean tables, it got to the point where a table was not cleared after half an hour of a customer leaving. All meals are served with salad and miso soup, in this case, I got my sushi box first, then subsequently had two bowls of miso soup thrown onto the table, never got my salad. When the waitress walked by again, I requested for some spicy mayo on the side, as I always do… rudely, she shook her head(acknowledging that she heard my request) but proceeded to ignore me, I never got what I asked for. Ever since that last experience, I promised myself to never come here again. There is another sushi restaurant in the same plaza, Sapporo sushi, they will be getting my business from now on.
Esther H.
Classificação do local: 4 Markham, Canada
I get takeout from here once a week. For best value, definitely get the love boats. Me and my boyfriend always order love boat A for $ 32. They have uni, hamachi, scallop, mackerel, and ebi. Their sushi rice flavour is on point. The dynamite roll is super yummy as well. On their menu, they only have three sizes for love boats, but if you require a bigger one, they can do it for you. All you have to do is ask. Owners are a nice Korean couple. They work really hard, 6 days a week, more than 12 hours a day. Sometimes you’ll see their daughter or son working too. It’s not the best looking sushi but the value is there. Miso soup is solid too. They don’t cheap out on flavour. If you order takeout, here’s a tip. They usually give you packaged soy sauce. Don’t get this. Ask for their homemade soy sauce. It’s on the sweeter side but compliments the sushi very well. You’ll thank me for sure.
Arcadian B.
Classificação do local: 2 Houston, TX
I have always went to Sapporo sushi which is in the same plaza and thought I give this place a try, reminder to self, stay with Sapporo from now on This place has a lot of variety with a lot of bento box selections but quality wise, it isn’t up to par with Sapporo Service is kind of slow here since they only had one waiter to cater for so many tables We ordered the sashimi and eel dinner box, eel was not bad but the sashimi just didn’t taste fresh too me, it wasn’t fully sliced either… we also got the white Christmas roll which was a disasterrrrrrrrr to pick up, it falls apart immediate in Gravity, we were not aware that it had no rice and was substituted with fake crab meat, it tasted horrible and cost $ 11 bucks for that crap Maybe we picked the wrong items or something but I’m sticking with Sapporo