Aji Sai Japanese Restaurant

Awful service and terrible food. They even charge extra for left over and was told «any food you left over it must charge extra 6 dollars compare to the regular price of dishes». Be careful when ordering people!!! It’s a place that I def won’t go for the second time!

Came here for my husband’s bday as a second option. No reservation needed for a saturday lunch as they are not busy today. Service was great and the food was great. A lot of variety. I love their appetizer (coconut shrimp and mussels). We asked for the dinner menu (cost us $ 27.95) instead of the lunch 17.95 $ because my husband wanted the sashimi.

This is my favourite Sushi place in Toronto, a very clean and modern environment. The lunch buffet is really fresh and tasty and the service is super quick. For dinner you can order Sashimi which I didn’t eat until I tried it here. Awesome place and a very friendly staff.

Sushi was pretty good, everything else was overly oily. They had a large variety of rolls, but they do taste very similar. The service was really good though!

Honestly, I came in here expecting absolute garbage because of the one downtown. However, I was wrong. VERY wrong. This place recently reopened, either late 2015 or early 2016, and I’ll just say that it’s good. This place pays attention to small details, and I really appreciate that. In other AYCE sushi joints, the rice is usually not prepared great and everything kinda falls apart. But the eel sushi here was fantastic, the little piece of seaweed holding it together was actually CRISPY. This is unheard of at an AYCE place.
Verdict: it’s good. There are a lot of options as you’d expect from an AYCE place. It’s clean and food comes relatively quickly.
That’s all.

The food was decent and the décor is nice, but the thing is the service is horrendous… I’ve never really given a bad review but this place is far out of the way for me to begin with and it was not worth the drive. I came here with my SO and we were starving. After filling out the form for AYCE, we were given only half the items we ordered. We had to order again on a second sheet. When we were done, we wanted some ice cream and it took over twenty minutes just to wave down a waitress. When we were paying it came out to 56 something for both of us and the man behind the counter kept repeating «56 without tip. Without tip. Without tip» and kept pushing me to add more money for the tip. I thought it was rather rude and I’m quite a generous tipper to begin with, but not if the service was lacking as much as it was. Its a gratuity, shouldn’t be asked for like that and then scoffed at when we tipped a little this time around. It’s not a necessity. Suffice to say, never coming back because of the poor service and the rude attitudes we received.

My friends and I walked in at dinner time.
No one noticed us until we started waving for attention.
The Wakame salad was awesome.
The food was pretty good.
The service I have to say is lacking.
If you call it service at all.

Ordered my food for 12:55 they came at 12:05. Now, I got this sent to my work and decided on 12:55 because I would not be going on my break until 1. when I told them about this they didn’t even try to compensate me in any way. «next time you order, well get it right» is all I got. or to send it back and get it at the right time. I use to work in a restaurant, so sending it back is not an option. Also, the food was terrible. The Chicken had bones in it, was covered in fat and over cooked. The aged tofu was not done right and had a weird jelly like substance on the out side of it. After I had a few bites of my chicken, which didn’t even taste like chicken, I called to complain about my whole experience and they wouldn’t do a thing. This is not acceptable. I also bought food for one of my coworkers as well (same order). All I asked was to be compensated for one of the meals and they wouldn’t even do that. If I had another option for food I would have sent it back.

We have been there quite a few times for the «all you can eat» sushi dinner. We always felt that it was decent value food but keep in mind this is mostly rice… real sushi has some protein but it is mostly rice. We found the Canadianised food like sweet and sour chicken, general chicken and other more main stream things were quite good. Much better than other asian restaurants. They were closed down for many months supposedly for renovations so we have not been for awhile. The selection was always quite massive and of course the food was always fresh. Nothing bad to say about this place. I would not say it is cheap per se but reasonable for that odd occasion you want sushi fresh. A family of 4 will likely be coming in for about $ 100 more or less so in GTA that is quite cheap.

Aji Sai? More like Aji SIGH… Because that’s what I spent the better part of my 90-​minute visit doing here.
Coming in on empty stomachs, bae and I were excited for AYCE sushi. We quickly filled out our first order, checking off 10+ separate items, and handing it to a server. Thus began the waiting and the sighs.
20 minutes later, we got our first plate, a small order of sashimi. Shortly thereafter, gyoza. Eventually, green dragon maki rolls.
Soon enough, a server came by with a tray of four plates… FINALLY! But kidding, he was at the wrong table. He snatched the plates back up, mumbled something, and walked away. (This happened a second time later during our «meal.») We were sad. In our boredom, we filled out our second order and gave it to a server, letting him know that we still hadn’t gotten the majority of our first order 40 minutes after ordering. He just said «Oh okay, sorry,» and never followed up about it.
Looking around at the FOUR other seated tables in the entire restaurant, we were perplexed as to why service was so painfully slow and inattentive. Our patience was running thin. 1.5 hours in, we started to get small plates of sushi from our second order, when we still hadn’t received most of the sushi from our first. Aji SIGHHHHH.
Your girl was cheesed. Bae and I got our things and walked up to the front. I told the guy standing there that this was the worst service I’ve ever received, and that I was refusing to pay for this monstrosity of a dining experience (lol). Turns out he was the manager, and instead of trying to make the situation better, he demanded that we pay for everything we ate. The servers ran up and started defending themselves in their native language (Japanese I assume), so we couldn’t corroborate their statements. But basically I gathered that they were saying «They ate! I brought them food!» Yeah, we ate five dinky little plates of food over 90 minutes… Thanks for that.
In the end, we got hustled and gave in to the manager’s demand for $ 20 because we’re spineless :’(

Pretty good as far as AYCE goes. Following their reno and reopening, it looks like food quality has increased. Sashimi cuts are somewhat thin but the fish is superior quality compared to the average AYCE place. We’ll see if this keeps up after their business picks up. The menu has also expanded to include an extensive variety of cooked foods, desserts, and even drinks! To go with, I think the price may also have increased slightly.
I haven’t been here for lunch yet, but it will be interesting to see how much rice they stuff their rolls with compared to the filling.

IT’S REOPENED NOW. The restaurant was closed for most of 2015 due to a fire but it just reopened. Our favourite AYCE sushi place in Richmond Hill /​Markham area. It’s been renovated but the prices have gone up a couple of bucks per person. They now have red tuna on the menu as well as a few other new items!!! The wakame salad is still the best in town. The price now includes soda … don’t drink too much or you won’t have room for the red tuna!

This place was closed due to renovations from a fire but it is now open. The décor is upgraded and looks classy. Same great sushi and service has improved.

I just have one downfall about this place. The waitressing staff.
I go back continually, with the thought in mind that service is mediocre. Waiting staff could stand to smile. and one thing I can’t stress enough… when you’re placing food down on your customers table, do not place it at the edge. Also, don’t expect your paying customers to retrieve the dishes from the waitresses hands and place it on the table for them. That’s why we tip you. To effectively carry out your job. Your tips are a reflection of your service you provide. it’s your trade. You’re not doing us a favor. remember that! It’s also not just this restaurant that does this. It’s a fair amount of servers in Sushi restaurants that are cold and grumpy. I guess it’s a cultural thing.
Now, to the sushi;
I love several items from their menu. Wakami salad and steamed egg are amongst the favorites that are not common in most AYCE sushi restaurants. I drive a fair distance to come to this restaurant.
The Salmon sashimi has a bit of a chemical taste to it. I assume it’s a chlorine or pesticide used to fight off some sort of Canadian food regulation for safety rule/​limit.
Bathrooms are hideous. Far from clean. You sit way to close to other patrons.
I went by one day to pick up take out, and I noticed it was closed.
I peaked inside and it looked like major renovations were happening.
Here’s hoping the staff will also be going through the refresher!
We all have an expectation and standard we want from AYCE. But for $ 20, you wont be breaking the bank for good sushi and rude servers.
your choice!

It got better! If you haven’t been to Aji Sai in a year, it’s time to go back. This place has changed dramatically! Besides the OK service, the menu has become a creative piece of work. There are signature rolls that you probably never heard of at an AYCE. The salmon sashimi was fresh-​tasting and not fatty (white lines). It’s definitely worth it to go for dinner, which will cost close to $ 30 a person including tip and tax.
KEY FEATURES:
–red tuna
–muscles
–scallop
–nice/​clean environment
Everything tasted really great, but some of the rolls were too warm for my liking and I didn’t feel that great after when I got home (if you know what I mean…)

I used to come here a lot because it’s across the street from my high school but one day my friend and I went in and it was time to pay the bill. The bill read $ 40.00 meaning $ 20 each. I told the waitor I’d like to pay my half on debit. When I looked at the machine it read $ 25. When I asked them for an explanation they could barely give me one. So I said okay nevermind I’ll pay in cash and pulled out a 20. They then insisted that I still owed 25 cash. I had to argue with them and explain how this was impossible as the bill read $ 40 meaning $ 20 each. Not rocket science! The experience ended with my friend and I walking out of the place yelling back and forth with them. For obvious reasons I put down my 20 and left no tip. Since then I have not been back. The food also sucks.

We went there with a big group of family and friends, ordering from the all you can eat dinner menu. I liked the mask rolls, with just the right amount of rice in them, not so filling. The Unagi maki was really good. The Sashimi was fresh and delicious. Though I always avoid chicken and beef at sushi places, the grilled chicken, and the grilled beef skewers looked so inviting. I tried them and they tasted really good. The brisket was also very good. The coconut shrimp was too good to avoid as well. The amazing thing was, after trying all these food, I still had lots of room for desert.
All the ice creams were amazing. The red bean ice cream was my favorite. The mango pudding was tasty and cakes were OK too. The sesame buns were totally unavoidable. All of these came for the price of just $ 22.

The food is still good, however the service went downhill since couple of years ago. When i was paying, the asian lady got really mad and gave me attitude when i left her less than a 15% tip, funny

Interesting to see that my first review is such a rating, and it is exactly for that reason that I have started ‘Yelping’.
If I could, I wouldn’t even give one star to this place. We were looking for a close and decent ayce and knowing this one has been around for a while we assumed it would be ok.
There goes the saying «Asian eyes» and it couldn’t be more true than the waiters here — blind, you might even call them. After sitting down for close to 15 minutes, it was like a mission trying to get any waiter’s attention to take your order; it was quite obvious they are understaffed. I understand you are busy and trying to keep up with the tables, but that is no excuse to ignore customers.
When we finally managed to find someone for our order, the food didn’t take long to arrive but it wasn’t anything out of the ordinary, which I was glad because at least it wasn’t terrible. Might I mention we purposely ordered a larger batch on the first round because we feel like it would take forever to find another waiter for our second round? And of course, they didn’t disappoint. We were trying to order desserts but of course to no avail; I distinctly remember two waiters seeing me with my hand up but was IGNORED? To my amuse the table beside got fed up with the waiting and yelled out «I’ve been waiting to order for 20 minutes!» She was acknowledged alright… but her order wasn’t taken until another 15 minutes later… when I was finally successful in waving down the waiter for my dessert order, the food that came was totally wrong.
To avoid wasting more time and energy, we decided to call for the bill and surprise surprise, that was the fastest thing that happened. Needless to say we gave $ 0 ZERO tips; we honestly felt like we got zero service at this place, so seat yourself in a corner and think about why, Aji Sai.
Customer service is a huge thing for me, and although I don’t expect you to be entertaining me and following me around like a sales, I do appreciate some sort of acknowledgment, and not having to go through frustration and anger to eat at a restaurant. I honestly cannot understand why this place has so many people going there, considering what they offer, if anything at all.

It’s ok. Nothing special. With all the AYCE sushi these days, every one of them are becoming the same.
I didn’t find the quality as good as some places. I probably won’t go back considering all the other options out there. It was a good try though.