Enterprise Rent-A-Car

First rate customer experience. Friendly and professional staff, fast rental and return process, excellent vehicle. Couldn’t ask for much more. I don’t rent vehicles often, but if I need one I’ll definitely be back. Nice job Enterprise.

I don’t rent a lot of cars, but in the past when I have, the rental process has not been a memorable event, however this weekend I rented from this particular enterprise location and was thoroughly impressed with the service. Everyone was super friendly and smiley, which seemed to emanate from the manager, Dan, who was there both when I picked up my car and when I returned it.
The gentleman who helped me arrive was very friendly and helpful, he did the tour of the car with me (to check for damage) and made some recommendations about potential routes and showed me a couple of quirks of the model I was renting. He also had a clipboard so I could sign the paperwork at the car and hit the road faster. I don’t know if this is standard practice at other enterprise locations but it isn’t with most other rental companies and I found it to be a nice touch.
When I returned I had accidentally filled the tank (when I only needed to have half a tank) and they didn’t even hesitate to give me a free half tank of gas on my next rental. They also gave me a lift to work (which they advertise) and the girl who gave me a lift was very friendly and courteous. I think that this enterprise location has the service to trump a slight savings you may get by renting somewhere else.