Chatime Willowdale

Bubble tea is pretty good. Service is pretty fast and good. Did some homework here with a friend the other day. But I hate their playlist (loud and obnoxious club music is not my thing) so thankfully I had my noise-​cancelling earphones and played some good Oh Wonder and Of Monsters and Men ambient music instead. Please get a new playlist of something chill/​mellow! Don’t mean to hate but the loud club music doesn’t match the supposed café/​bubble shop vibe… :p ChaTime staff, here’s some good music playlists that would better suit:
,
and/​or any music by Oh Wonder, Of Monsters and Men, Flannel Graph or Gabrielle Aplin :)

I visit this Chatime often as we come to this plaza often for dinner. There is ample parking (we usually park in the parking lot on the second floor) and this location is very clean. Drink quality is good and I’ve never had to wait long to order or get my drinks. The staff is friendly too.
Tip: This location has board game nights on Tuesdays. I’ve had a blast the few times I’ve participated.

Long line ups at this location and there is very little place to sit. The place is quite small so there is virtually no room to even stand in line properly. The drinks are pretty decent but I didn’t love any of the ones I’ve tried so far. If I ever feel like chatime, I’ll likely try a different drink at another location.

Definitely a nice place to sit, relax and have a bbt! I usually come on Tuesday nights when they have their PlayTime board game night and it’s a lot of fun! Chatime and gaming, what a great combo!

Happy to know that there’s a Cha Time close to my new area now. Although this location doesn’t compare to the Yonge and Finch location but the service was still quick and efficient. The only thing is that the tea flavour wasn’t as good as usual. I ordered the Roasted Grass Jelly Tea, my usual fave and it didn’t serve up to the same quality. I think I may end up driving an extra 5 mins to get my bubble tea fix at the Yonge/​Finch location.

This is my first time come to this chatime. I love the milk tea from chatime. After this Bad attitude!!! Bad experience!!! I will Never come to this chatime again!!! They even did not clean the cup when they hand it to you! I’m asking for a bag, but what a bad look that she gives to me. OMG. I packed the 4 cups tea by myself.

Ok tea, Ok time.
I like how they are expanding fast within Toronto. The quality of the tea here is just A-​OK compared to other stores. Sometimes I feel like the tea is water down a lot and lacks flavour a bit.
The store is also a bit hidden away in the plaza but there are signs everywhere within the plaza to tell you where it is.
The reason I come here often is because of the free one topping deal when you check into this Chatime. It works every time I go. Got to get that free grass jelly so make sure to check in!

This place is hidden from the intersection and it is behind the plaza of the supermarket at Leslie and Finch. Found a parking spot immediately when entering the parking lot which was a bit of a bonus considering the amount of restaurants in the plaza it is located.
Ordered a roasted milk tea with tapioca, less ice and sugar. At first when I received my drink, the sugar syrup and milk was poorly mixed (the tea was still mostly at the bottom). The tapioca was hard and took a while to chew — it definitely was not cooked long enough. I could taste the milk powder as I was drinking it. This Chatime location isn’t as good as the one I usually go to at Warden and Steeles. I only came here because I was craving bubble tea and this location was nearby. Probably not coming back here.

I pop by here pretty often since I live walking distance away, but the service has always been hit or miss. Some days my order comes out perfect, other days they mess it up and have to redo it. Some days when they’re extremely busy they don’t want to deal with my complicated mass order, so they just say they don’t do this or don’t have that. I understand, it’s a small place and for some reason they get a huge influx of customers that overwhelms them every now and then so … I’ll let it slide.
BUT. Opening a chatime in this plaza (while it’s awesome for me), is pretty terrible overall. The plaza is swarmed with a lot of food options so it’s always crowded, parking is atrocious there and the chatime here is quite small in comparison to others — on par with the Mississauga location I think, or possibly smaller.
In conclusion — I’m still really happy it’s here so I can get my bubble tea fix without having to drive. Thanks for coming to my neighbourhood chatime! Please work on getting my orders right more often and I’ll happily bump up my review!

Excellent go to for bubble tea. Always extremely busy. The customer service is very quick.

They tea quality is sub-par…the service wasn’t exactly great, yet they charge premium price for it. I don’t think Chatime understands what good tea is, neither do the people who hype about it
Meanwhile if you are looking for new drink options like smoothies, sparkling tea, etc this might be the place for you

I come to this ChaTime all the time. I came during the soft opening period, grand opening and on random nights that i’m in the area. Like all new businesses the baristas/​cashier needed training and time to get adjusted. Some people wrote reviews saying that it was slow during the grand opening — which they were having a buy-​one get one promo. The line up was out the door, around the corner and longer. Everyone and their friends and family members were in line to take advantage of this deal — of course there’s going to be a huge line and wait. All the other Chatimes were like this during their BOGO promo, as well as Starbucks during the half price frap hour. Why are you surprised?
Despite the long line from the grand opening, I’ve returned several times. Tried the Chatime Milk Tea, Taro Milk Tea, Strawberry Pudding Au Lait, Grapefruit Green tea, Matcha Mousse and the Chatime Roasted Milk tea. They’ve all been good but my favourite is the roasted milk tea. The service at this Chatime is faster then the one at Commerce Gate and the Gibson rd location. Even when it tends to get busy during the late evenings on the weekends (Friday/​Sat) I never wait long to order and for my drink — which is pretty much why I come to this location. I’m a big fan! =)

We went here with friends like multiple days in a row since it was convenient closer by. I like that they have so many options and flavors! I got a peach green tea w bubbles no ice. Next Day I got grapefruit with aloe!

I love my Chatime but I found that my experience yesterday disappointing. I went at an off peak time, with only a handful of customers in front of me and it took a very long time to get my drink. After ordering, it took more than 10 minutes to get my drink. Compared to other stores (Markham, Yonge and Finch, Downtown on Dundas, and the one right beside the Bata shoe museum on Bloor) with a similar queue of customers, this was a long wait. They definitely have not reached full efficiency yet. My drink was the red bean green tea matcha smoothie and I found that it wasn’t thick enough for my liking. Hopefully, they will work out the links since this is a convenient location.

Haven’t been to toronto in a while, but so glad they opened this location! Love this chatime — great drinks, very clean, and nice place to chill. Definitely will come back every time I visit.

I don’t always have bubble tea, but when I do I have Chatime. This was my first visit to the willowdale location. I had the mango green tea with pearls. The pearls were fresh and the tea wasn’t too syrupy. Just how I like it. Like others have commented, this place is pretty clean. And despite what other people have said, the wait wasn’t too long. I think I waited under five minutes. I highly recommend this place to anyone looking for some good bubble tea and a place to hang out. I will be coming back next time I’m in the mood for some bubble tea.

Came back after the mad rush from the grand opening. The service speed is still lacking compared to the Markham and Richmond hill locations. The taste is also not as strong/​rich as compared to sister stores. Maybe the staff is still learning the recipes may try one more time and hope things change for the better

Superrrrrr slow! Last night of BOGO FREE opening special promo! They can’t handle volume at all! They say 5 – 10 mins but really it’s more like at least 20 – 30 mins! With the BOGO promo lineup itself took abt 30 mins so in and out total of maybe 45 mins?
The girl at the counter can’t seem to even take a simple order, after repeating my requesting for pudding on top of my pearl bbtea, she even repeated it verifying pearls and pudding? After I paid I noticed she didn’t punch it in and then she had to ring it up again…
Man, how much training does it take to ring in bbtea?!?

I came at an off peak time (few days after grand opening) and there’s still a considerable wait. 10min to place the order and was told to return in 20min for the drink (glad they gave me a heads up about that). I don’t like to waste time waiting so probably won’t be back any time soon (at least till the crowd does down and the staff get quicker).
Got the taro milk tea (30% sweetness). It was not sweet at all, and tasted weird actually. I thought it was slightly powdery, although my wife who also tasted it didn’t agree (she did also think that it was weird though). The funny thing was that the drink she got (mango juice) was also 30% sugar, but was really sweet.
*** The grand opening special (until ⁴⁄₉) is a free regular drink (one of 3 options) with the purchase of another drink. ***